Warranty

12
ASUS contact details
This warranty is provided by:
ASUSTeK Computer Inc.
No. 15, Li-Te Road, Peitou
Taipei 112, Taiwan
Phone: [phone]
• Arrange for the Product to be delivered to ASUS (at Your own expense);
or
• Request that ASUS arrange a courier to collect the Product from You (This
applies only if the Product is covered under the Warranty. ASUS will bear
this cost); or
• Return the Product to Your local ASUS Service Centre.
(d) You will need to present Your receipt as proof of purchase in order to
make a claim under the Warranty. You can do this by:
• Emailing a copy of the receipt to us at ([e-mail]); or
• Including a copy of the receipt with the Product if it is delivered to ASUS
for repair; or
• Providing a copy to ASUS Service Centre staff if You return Your Product
to Your local ASUS Service Centre.
(e) We will then assess Your claim and notify You whether it is covered under
the Warranty. The decision whether to repair or replace a Product is at our
sole discretion unless there is a “major failure” as defined in the Australian
Consumer Law.
(f) If the claim is approved, we will deliver the repaired or replaced Product
back to You at our own cost. You will need to provide us with Your contact
details so that we can return the Product to You.
(g) If the claim is rejected and we determine the Product is not covered under
the Warranty, we will deliver the Product back to You. This will be at Your
expense. If Your claim is not covered, ASUS will offer to repair the Product
at Your expense.
(h) Please note that our courier service is limited to areas within Australia that
are accessible by our couriers. For more information please contact our
Call Centre on 1300 278 788.