E19989 First Edition / May 2022 E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual......................................................................................................7 Conventions used in this manual.............................................................................. 8 Typography........................................................................................................................ 8 Safety precautions......................................................................................................
Tips and FAQs Useful tips for your Chromebook..........................................................................40 Hardware FAQs............................................................................................................41 Software FAQs..............................................................................................................43 Appendices Internal Modem Compliancy...................................................................................... 46 Overview.....
Nordic Lithium Cautions (for lithium-ion batteries)............................................ 56 CTR 21 Approval (for Chromebook with built-in Modem)............................... 57 Declaration of Compliance for Product Environmental Regulation............. 59 EU REACH and Article 33............................................................................................... 59 EU RoHS......................................................................................................................
Chromebook E-Manual
About this manual This manual provides information about the hardware and software features of your Chromebook, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Chromebook. Chapter 2: Using your Chromebook This chapter shows you how to use the different parts of your Chromebook.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Chromebook's data and components.
Safety precautions Using your Chromebook This Chromebook should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Chromebook and ensure that your power adapter complies with this rating. Your Chromebook can get warm to hot while in use or while charging the battery pack. Do not leave your Chromebook on your lap or near any part of your body to prevent injury from heat.
Caring for your Chromebook Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Chromebook. Use a clean cellulose sponge or chamois cloth dampened with warm water or a solution with low concentration of nonabrasive detergent. Remove any extra moisture from your Chromebook using a dry cloth. Keep any liquids from entering the chassis or keyboard gap to prevent short circuit or corrosion.
Proper disposal Do not throw your Chromebook in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Battery safety information Battery protection • Frequently charging a battery under high voltage may shorten the battery life. To protect the battery, once the battery is fully charged, the system may stop charging when the battery power is between 90% and 100%. NOTE: The initiate battery power charging capacity is usually set between 90% and 99%. Actual value may vary by models.
Standard battery care • If you are not using your device for a long period of time, ensure to charge the battery power to 50% then power off your device and disconnect the AC power adapter. Recharge the battery power to 50% every three months to avoid over-discharging and prevent damage to the battery. Or you may enable the long-term storage mode for your Chromebook in a few steps: https://www.asus.com/support/FAQ/1044476. • Do not leave your battery in damp environments.
Chromebook E-Manual
Chapter 1: Hardware Setup Chromebook E-Manual 15
Getting to know your Chromebook Top View NOTE: The keyboard’s layout may vary per region or country. The top view may also vary in appearance depending on the Chromebook model.
Array microphones The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Camera indicator The camera indicator lights up when the built-in camera is in use. Camera The built-in camera allows you to take pictures or record videos using your Chromebook. Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Chromebook.
Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual.
Bottom View NOTE: The bottom view may vary in appearance depending on model. WARNING! Your Chromebook can get warm to hot while in use or while charging the battery pack. Do not leave your Chromebook on your lap or near any part of your body to prevent injury from heat. When working on your Chromebook, do not place it on surfaces that can block the vents. IMPORTANT! • Battery time varies by usage and by the specifications for this Chromebook. The battery pack cannot be disassembled.
Audio speakers The built-in audio speakers allow you to hear audio straight from your Chromebook. Audio features are software-controlled.
Right View USB 3.2 Gen 1 port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0.
USB 3.2 Gen 1 Type-C®/DisplayPort/ Power (DC) input combo port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 Type-C® port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Use a USB Type-C® adapter to connect your Chromebook to an external display. Insert the bundled power adapter into this port to charge the battery pack and supply power to your Chromebook. NOTE: Transfer rate of this port may vary per model. WARNING! The adapter may become warm to hot while in use.
Left View USB 3.2 Gen 1 Type-C®/DisplayPort/ Power (DC) input combo port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 Type-C® port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Use a USB Type-C® adapter to connect your Chromebook to an external display. Insert the bundled power adapter into this port to charge the battery pack and supply power to your Chromebook. NOTE: Transfer rate of this port may vary per model.
Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status. Refer to the following table for details: Color Status Solid White The Chromebook is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Chromebook is plugged to a power source, charging its battery, and the battery power is less than 95%. Solid White The Chromebook is running on battery mode.
Headphone/Headset jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset. NOTE: This port does not support three-conductor 3.5 mm microphones. USB 3.2 Gen 1 port The USB 3.2 (Universal Serial Bus 3.2) Gen 1 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0.
Front View Audio speakers The built-in audio speakers allow you to hear audio straight from your Chromebook. Audio features are software-controlled.
Chapter 2: Using your Chromebook Chromebook E-Manual 27
Getting started Charge your Chromebook A. Connect the DC power connector into your Chromebook’s power (DC) input port. B. Plug the AC power adapter into a 100V~240V power source. Charge the Chromebook for 3 hours before using it in battery mode for the first time. IMPORTANT! Carefully plug in and pull out the USB connector horizontally to avoid damage to the USB port. Using excessive force or not inserting the USB connector horizontally may cause damage and affect your warranty.
IMPORTANT! Power adapter information: • Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 3A (45W) • Rating output voltage: 15V Chromebook E-Manual 29
IMPORTANT! • Locate the input/output rating label on your Chromebook and ensure that it matches the input/output rating information on your power adapter. Some Chromebook models may have multiple rating output currents based on the available SKU. • Ensure that your Chromebook is connected to the power adapter before turning it on for the first time. Always plug the power cord into a wall socket without using any extension cords.
Lift to open the display panel or press the power button to turn on your Chromebook NOTE: Before turning on your Chromebook for the first time, ensure the DC power adapter is connected and the Two-color battery charge indicator lights up.
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. • Double-tap on an active screen to minimize or maximize it on your display panel. Drag and drop Tap on an active screen then slide the same finger without lifting it off the touchpad. To drop the screen to its new location, lift your finger from the touchpad.
Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function. Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right.
Drag and drop Select an item then press and hold the touchpad. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item.
Three-finger gestures Swipe left/Swipe right If you opened multiple tabs on your web browser, swipe three fingers left or right to switch between these tabs. Swipe up Swipe up to see an overview of all the screens currently opened on Chromebook.
Using the keyboard The following shortcut keys on your Chromebook’s keyboard can be used to launch programs and functions while using your Chromebook.
Turning your Chromebook off You can turn off your Chromebook by doing either of the following procedures: Using Chromebook 1. Launch the status area. 2. Click/Tap . Using the power button on your Chromebook You can also use this option to turn off your Chromebook in case it becomes unresponsive. IMPORTANT! Save your files before performing this option to prevent loss of important data. To do this, press the power button on your Chromebook for at least four (4) seconds until your Chromebook turns off.
Tips and FAQs Chromebook E-Manual 39
Useful tips for your Chromebook To help you maximize the use of your Chromebook, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Use an anti-virus software to protect your data and keep this updated too. • Unless absolutely necessary, refrain from using force shutdown to turn off your Chromebook. • Always backup your data and make it a point to create a backup data in an external storage drive.
Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Chromebook. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness.
4. 5. My battery charge indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Chromebook. • If the problem still exists, contact your local ASUS service center for assistance.
Software FAQs 1. What software works on a Chromebook? Chromebooks use apps from the Google Play Store and on the web. There are apps to be productive, get creative, enjoy movies and shows, play games and more. 2. How do I get more apps? You can get more apps from the Google Play Store web. 3. or the Can I use Microsoft Office software? Chromebooks work with Microsoft® Office. Whether it’s Word, Excel® or PowerPoint®, you can easily find the apps on the web. 4.
6. Why does my Chromebook need my Google Account information? You’ll use your Google Account to sign in to your Chromebook. It is the same account you use for Google services such as Gmail and Drive. Your Chromebook uses your account information to automatically sign you into apps and services. 7. How do I set this up for my child? If you want to set up parental controls for your child, it’s important that you sign in using your child’s personal Google Account.
Appendices Chromebook E-Manual 45
Internal Modem Compliancy The Chromebook with internal modem model complies with JATE (Japan), FCC (US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN).
Network Compatibility Declaration Statement to be made by the manufacturer to the Notified Body and the vendor: “This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have interworking difficulties.
This table shows the countries currently under the CTR21 standard.
This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21.html. 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series connection and caller ID facilities.
Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.
FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when operated in portable exposure conditions.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2. TV Notices Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nell’ambiente.
CTR 21 Approval (for Chromebook with built-in Modem) Danish Dutch English Finnish French Chromebook E-Manual 57
German Greek Italian Portuguese Spanish Swedish 58 Chromebook E-Manual
Declaration of Compliance for Product Environmental Regulation ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.htm for information disclosure based on regulation requirements ASUS is complied with.
Vietnam RoHS ASUS products sold in Vietnam, on or after September 23, 2011, meet the requirements of the Vietnam Circular 30/2011/TT-BCT. Các sản phẩm ASUS bán tại Việt Nam, vào ngày 23 tháng 9 năm2011 trở về sau, đều phải đáp ứng các yêu cầu của Thông tư 30/2011/TT-BCT của Việt Nam. ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment.
ENERGY STAR Qualified Product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default.
Regional notice for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with IMDA Standards. Notices for removable batteries • Risk of explosion if battery is replaced by an incorrect type. • The battery and its component must be recycled or disposed of properly. Avis concernant les batteries remplaçables • La batterie de l’appareil peut présenter un risque d’incendie ou de brûlure si celle-ci est retirée ou désassemblée.
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
RF Exposure Information (SAR) - CE This device meets the EU requirements (2014/53/EU) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The limits are part of extensive recommendations for the protection of the general public. These recommendations have been developed and checked by independent scientific organizations through regular and thorough evaluations of scientific studies.
