User Guide ASUS EBG19P Gigabit PoE+ VPN Wired Router Model: EBG19P
E23436 First Edition April 2024 Copyright © 2024 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 1.1 1.2 1.3 1.4 1.5 1.6 Getting to know your EBG19P Welcome!.......................................................................................7 Package contents.......................................................................7 Your wired router........................................................................8 Positioning your router......................................................... 10 Setup Requirements..........................................................
Table of contents 3.5 3.6 Dashboard ................................................................................ 31 Device access control............................................................. 32 3.6.1 Web & Apps Filters.................................................................32 3.6.2 Time Scheduling.....................................................................33 3.7 Firewall........................................................................................ 34 3.7.1 3.7.2 3.
Table of contents 3.12 3.13 System Log................................................................................ 53 Traffic Analyzer......................................................................... 54 3.13.1 Traffic Analyzer........................................................................54 3.14 USB Application....................................................................... 55 3.14.1 Media Server............................................................................55 3.
4 4.1 4.2 Troubleshooting Basic Troubleshooting........................................................... 87 Frequently Asked Questions (FAQs) ................................ 89 Appendices Safety Notices...........................................................................................106 Service and Support...............................................................................
1 Getting to know your EBG19P 1.1 Welcome! Thank you for purchasing an ASUS EBG19P! EBG19P provides a fast, secure and scalable network, enhanced network stability through Ethernet connectivity and provides internet backup with two WAN/LAN ports and one USB port to support the operations. 1.
1.3 Your wired router Plug the adapter into the DCIN port. 2 The power LED will light up when your hardware is ready. 1 Button and Port Explanations Power LED Off: No power. On: Device is ready. Flashing slow: Rescue mode. PoE Alert LED Off: No power or no physical connection. On: Power is being supplied to a device attached to the PoE+ port. Reset button This button resets or restores the system to its factory default settings. USB 3.2 Gen 1 port Insert a USB 3.
Ethernet port LED indications LED Indicators Speed LED (Green) Link/Act LED (Amber) 1 Gbps connection ON 1 Gbps / 100 Mbps / 10 Mbps connection Blinking 100 Mbps / 10 Mbps connection OFF No Traffic ON Specifications: DC Power adapter DC Output: +54V with max 2.
1.4 Positioning your router For the best networking experience, ensure that you: • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates.
1.5 Setup Requirements To set up your network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100BaseTX/1000BaseTX) • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTE: The Ethernet RJ-45 cables that will be used to connect the network devices should not exceed 100 meters.
1.6 Router Setup IMPORTANT! • Before setting up your ASUS wired router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended). WARNING! • The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground.
1.6.1 Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection. To set up your wired router via wired connection: 1. Insert your wired router’s AC adapter to the DCIN port and plug it to a power outlet. 2. Using the bundled network cable, connect your computer to your wired router’s LAN port. 3 Using another network cable, connect your modem to your wired router’s WAN port. 4. Insert your modem’s AC adapter to the DCIN port and plug it to a power outlet.
2 Getting started 2.1 Logging into the Web GUI Your ASUS Wired Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Microsoft Edge, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. Connecting to your network wiredly: To log into the web GUI: 1. On your web browser, enter http://expertwifi.net. 2. Follow the instructions for setup.
2.2 Auto-detection of WAN The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wired router to reset it to its factory default settings. Auto-detection of WAN: 1. Log into the Web GUI and click Create A New Network. 2. Click Next to log in with the default username and password.
Untick Use default Local Login Password, and enter a new username and password, then click Next. 3. Click Firmware Upgrade to upgrade the firmware to the latest or click Cancel to keep the current version. NOTE: The screen appears only when a new firmware version is available.
3 Configuring EBG19P 3.1 Adaptive QoS 3.1.1 Bandwidth Monitor Bandwidth Monitor allows you to monitor the total and each client’s download and upload bandwidth usage. To use Bandwidth Monitor, go to Settings > Adaptive QoS > Bandwidth Monitor. NOTE: For more information, please visit https://www.asus.com/ support/faq/1008717.
3.1.2 QoS Quality of Service (QoS) ensures the bandwidth for prioritized tasks and applications. 1. Adaptive QoS ensures inbound and outbound bandwidth on both wired and wireless connections for prioritized applications and tasks via pre-defined, drag-and-drop presets: gaming, media streaming, VoIP, web browsing and file transfer. 2. Traditional QoS ensures inbound and outbound bandwidth on both wired and wireless connections for prioritized applications and tasks via manual user-defined parameters. 3.
3.1.4 Internet Speed This service is provided by Ookla®. It detects the download and upload speed from your router to the Internet. Click GO to have an internet speed test, which takes approximately one minute to complete.
3.2 Administration 3.2.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Settings > Administration > Operation Mode. 2.
3.2.2 System The System page allows you to configure your wired router settings. To set up the System settings: 1. From the navigation panel, go to Settings > Administration > System. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wired router by entering a new name and password. • USB setting: You can Enable HDD Hibernation and change USB mode. • Time Zone: Select the time zone for your network.
• Service: This feature allows you to configure Enable Telnet/ Enable SSH/SSH Port/Allow Password Login/Authorized Keys/Idle Timeout. 3. Click Apply. 3.2.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Settings > Administration > Firmware Upgrade. 2. In the New Firmware File field, click Browse to locate the downloaded file. 3. Click Upload.
3.2.4 Restore/Save/Upload Setting To restore/save/upload wired router settings: 1. From the navigation panel, go to Settings > Administration > Restore/Save/Upload Setting. 2. Select the tasks that you want to do: • Factory default: Initialize all the settings, and clear all the data log for AiProtection, Traffic Analyzer and Web History. • Save setting: Click on this checkbox if you want to share the configuration file for debugging.
3.2.5 Feedback To use Feedback: 1. From the navigation panel, go to Settings > Administration > Feedback. 2. Enter your region, e-mail address, extra information for debugging, comments and suggestions, and send your router log back for troubleshooting. IMPORTANT! • Describe your comments on the situation in details to get a quick response. • Please agree with the ASUS Privacy Policy.
3.2.6 Privacy 1. For account binding, DDNS and Remote connection (ASUS Router app/Lyra app/AiCloud/AiDisk): Please note that your information, including your product model name, firmware version, Internet status, IP Address, MAC address and DDNS name, will be collected by ASUS through the above functions. If you want to disable sharing your information with ASUS through the above functions, please click Withdraw below.
3.3 AiMesh 3.3.1 Setting up the ExpertWiFi AiMesh system To build up your ExpertWiFi AiMesh system, you need to configure its settings. To set up the ExpertWiFi AiMesh system settings: 1. From the navigation panel, go to AiMesh > Topology. 2. You can click the bottom of Set up as AiMesh Node to add the ExpertWiFi devices under the control of EBG19P. 3.
3.3.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to AiMesh > Topology. 2. Select the Clients icon to display your network client’s information such as the client’s name, MAC and IP address. 3. You can block the client’s access to your network, disable its time scheduling or disable its MAC and IP binding by moving the slider to OFF. 4. Click Apply when done.
3.4 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet. 3.4.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access. To assess your router security: 1. From the navigation panel, go to AiProtection. 2.
IMPORTANT! Items marked as Yes on the ROUTER SECURITY ASSESSMENT page are considered to be at a safe status. Items marked as No are highly recommended to be configured accordingly. 3. (Optional) From the ROUTER SECURITY ASSESSMENT page, manually configure the items marked as No. To do this: a. Click an item. NOTE: When you click an item, the utility forwards you to the item’s setting page. b. From the item’s security settings page, configure and make the necessary changes and click Apply when done. c.
To enable the network protection: 1. From the navigation panel, go to AiProtection. 2. Select the type of protection you want to implement and slide it on. You can choose among Malicious Sites Blocking, TwoWay IPS and Infected Device Prevention and Blocking. Malicious Sites Blocking This feature restricts access to known malicious websites to protect your network from malware, phishing, spam, adware, hacking and ransomware attacks.
3.5 Dashboard Dashboard allows you to manage your network such as internet connection, client connection, DNS benchmark, system status, ethernet port, and traffic monitor.
3.6 Device access control 3.6.1 Web & Apps Filters Web & Apps Filters allows you to block access to unwanted websites and apps. To use Web & Apps Filters: 1. From the navigation panel, go to Settings > Device access control > Web & Apps Filters. 2. Slide the bar to ON to enable Web & Apps Filters. 3. In the Client Name column, select the client on which you want to control the network usage. The client name can be modified in the network map client list. 4. Check the unwanted content categories. 5.
3.6.2 Time Scheduling Time Scheduling allows you to set up a scheduled time for specific devices’ Internet access. To use Time Scheduling: 1. From the navigation panel, go to Settings > Device access control > Time Scheduling. 2. Slide the bar to ON to enable Enable Time Scheduling. 3. From the Client Name column, select or key in the client’s name from the drop down list box. 4. Click to add the client’s profile. 5. Click Apply to save the settings.
3.7 Firewall 3.7.1 General The wired router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. To set up basic Firewall settings: 1. From the navigation panel, go to Settings > Firewall > General. 2. On the Enable Firewall field, select Yes. 3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4.
3.7.2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs. NOTE: The URL Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the URL Filter. To set up a URL filter: 1. From the navigation panel, go to Settings > Firewall > URL Filter. 2.
3.7.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Settings > Firewall > Keyword Filter. 2. On the Enable Keyword Filter field, select Enabled. 3. Enter a word or phrase and click . 4. Click Apply. NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.
3.7.4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP. To set up a Network Service filter: 1. From the navigation panel, go to Settings > Firewall > Network Service Filter. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Deny List blocks the specified network services. Allow List limits access to only the specified network services. 4.
3.8 IPv6 This wired router supports IPv6 addressing, a system that supports more IP addresses. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Settings > IPv6. 2. Select your Connection type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply. NOTES: • Please refer to your ISP regarding specific IPv6 information for your Internet service.
3.9 LAN 3.9.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wired router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1. From the navigation panel, go to Settings > LAN > LAN IP. 2. Modify the IP Address and Subnet Mask. 3. When done, click Apply.
3.9.2 DHCP Server DHCP (Dynamic Host Configuration Protocol) is a protocol for the automatic configuration used on IP networks. The DHCP server can assign an IP address to each client and inform the client of the DNS server IP and default gateway IP. To configure the DHCP server: 1. From the navigation panel, go to Settings > LAN > DHCP Server. 2. In the Enable the DHCP Server field, tick Yes. 3. In the Domain Name text box, enter a domain name for the wired router. 4.
NOTES: • We recommend that you use an IP address format of 192.168.1.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7. In the DNS and WINS Server Settings section, key in your DNS Server and WINS Server IP address if needed. 8. Your wired router can also manually assign IP addresses to devices on the network.
3.9.3 Route This function allows you to add routing rules to the router. It is useful if you connect several routers behind EBG19P to share the same connection to the Internet. To configure the LAN Routing table: 1. From the navigation panel, go to Settings > LAN > Route. 2. On the Enable static routes field, choose Yes. 3. On the Static Route List, enter the network information of other access points or nodes. Click or to add or remove a device on the list. 4. Click Apply.
3.9.4 IPTV The wired router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service. 3.9.5 Switch Control Allows you to set up the router for the function of switch control. You can combine two 1Gbps LAN ports to deliver up to 2Gbps wired speeds via bonding to your compatible NAS or other highbandwidth network device.
3.9.6 VLAN A VLAN (Virtual Local Area Network) is a logical network created within a larger physical network. VLANs allow you to segment a network into smaller, virtual sub-networks, which can be used to isolate traffic and improve network performance. To set up VLAN: 1. From the navigation panel, go to Settings > LAN > VLAN. 2. Click the Profile tab and then to create a VLAN profile. You can assign your own VLAN ID. 3. Port isolation restricts the access right of different devices in the same VLAN.
NOTE: You can select one of the following default modes: All (Default) allows all tagged and untagged packets to access. Access mode allows a selected SDN(VLAN) to access. You can select profiles created by Guest Network pro or by VLAN. Trunk mode: - Allow all tagged: Only tagged packets are allowed to access. - With selected SDN(VLAN): Only selected SDN or VLAN is allowed to access. 5. When done, click Apply. NOTE: For more information, please visit https://www.asus.com/ support/FAQ/1049415/.
3.10 Network Tools To use network tools, from the navigation panel, go to Settings > Network Tools. 3.10.1 Network Analysis Send ICMP ECHO_REQUEST packets to network hosts. 3.10.2 Netstat Display the network details. 3.10.3 Wake on LAN The WOL (Wake-On-LAN) feature lets you wake up a computer from any device in the network. 3.10.4 Smart Connect Rule Set up the Smart Connect related information.
3.11 Self-Defined Network A Self-Defined Network (SDN) provides up to five SSIDs to separate and prioritize devices for different business uses and network alternatives, creating network segments for employees, guest portals, guest networks, scheduled networks, IoT networks and VPN networks. IMPORTANT! To make the Wi-Fi function available, ensure to integrate a wireless Access Point (AP) such as ExpertWiFi EBA63 or router such as ExpertWiFi EBR63 or ExpertWiFi EBM68 into the EBG19P’s AiMesh network.
3.11.1 Employee Allows you to set up access level for different uses to enhance network security. Recommended for offices that assign permissions to different departments. 3.11.2 Guest Portal Enables you to create a guest portal for digital marketing. Recommended for use in restaurants, hotels or food trucks.
3.11.3 Guest Network Provides temporary visitors with scheduled or one time access to the network. Recommended for use in shopping malls, gyms or for visitors. 3.11.4 Scheduled Network Plans the daily or weekly online time for the wireless network. Recommended for distance learning, classroom or children’s use.
3.11.5 IoT Network Allows you to set up a separate network for IoT devices easily. Recommended for use with surveillance devices, voice assistants, lighting, doorbell cams, smart locks and sensors. 3.11.6 VPN Network Helps establish a secure Internet connection using VPN.
3.11.7 Scenario Explorer If you have no idea which network to create, you can choose the sector that corresponds to your affiliation to create the network.
3.11.8 Customized Network Allows you to select the option of a personalized network.
3.12 System Log System Log contains your recorded network activities. NOTE: off. System log resets when the router is rebooted or powered To view your system log: 1. From the navigation panel, go to Settings > System Log. 2.
3.13 Traffic Analyzer 3.13.1 Traffic Analyzer To use traffic analyzer: 1. Turn on ACTIVATE. 2. Assign the last date to show, and choose to monitor network traffic on a daily, weekly or monthly basis from the Show by dropdown list. 3. The top five clients, top five apps, devices, client status and apps analysis will be displayed.
3.14 USB Application 3.14.1 Media Server Media server allows you to set up the iTunes and UPnP server. To launch the Media Server setting page, go to Settings > USB Application > Media Server. Refer to the following for the descriptions of the fields: • Enable iTunes Server: Select ON/OFF to enable/disable the iTunes Server. • Enable UPnP Media Server Select ON/OFF to enable/ disable the UPnP Media Server. • Media Server Name: Enters the name of the media server.
3.14.2 Network Place (Samba) Share Network Place (Samba) Share allows you to set up the accounts and permissions for the Samba service. To use Samba share, go to Settings > USB Application > Network Place (Samba) Share. 3.14.3 FTP Share FTP Share allows you to set up the accounts and permissions for the FTP service. To use FTP share, go to Settings > USB Application > FTP Share.
3.14.4 Network Printer Server 3.14.4.1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wired router’s USB port and set up the print server. This allows your network clients to print and scan files wirelessly. NOTE: The print server function is supported on Windows® 10 and Windows® 11. To set up the EZ Printer sharing mode: 1. From the navigation panel, go to Settings > USB Application > Network Printer Server. 2.
4. Follow the onscreen instructions to set up your hardware, then click Next. 5. Wait a few minutes for the initial setup to finish. Click Next. 6. Click Finish to complete the installation. 7. Follow the Windows® OS instructions to install the printer driver.
8. After the printer’s driver installation is complete, network clients can now use the printer.
3.14.4.2 Using LPR to Share Printer You can share your printer with computers running on Windows® and MAC operating system using LPR/LPD (Line Printer Remote/ Line Printer Daemon). To share your LPR printer: 1. From the Windows® desktop, click Start > Devices and Printers > Add a printer to run the Add Printer Wizard. 2. Select Add a local printer and then click Next.
3. Select Create a new port then set Type of Port to Standard TCP/IP Port. Click New Port. 4. In the Hostname or IP address field, key in the IP address of the wired router then click Next.
5. Select Custom then click Settings. 6. Set Protocol to LPR. In the Queue Name field, key in LPRServer then click OK to continue.
7. Click Next to finish setting up the standard TCP/IP port. 8. Install the printer driver from the vendor-model list. If your printer is not in the list, click Have Disk to manually install the printer drivers from a CD-ROM or file.
9. Click Next to accept the default name for the printer. 10. Click Finish to complete the installation.
3.14.5 USB Modem Switch to the USB mode to use a 3G/4G USB wireless dongle or Android phone as a USB modem. To use USB modem, go to Settings > USB Application > USB Modem.
3.15 VPN Fusion 3.15.1 Creating a VPN fusion VPN Fusion allows you to connect to multiple VPN servers simultaneously and assign your client devices to connect to different VPN tunnels. 1. From the navigation panel, go to VPN Fusion. 2. Click on the Add profile field to set up a new VPN tunnel. 3. Complete the VPN configuration including the connection name, VPN type, region, private key and device. 4. Click Apply and Enable.
3.15.2 Internet Connection Allows you to manage the WAN status of the connected devices.
3.16 VPN Server 3.16.1 PPTP 1. From the navigation panel, go to VPN Server > PPTP and move the slider to the right (it is set to off on the left side by default). 2. On the VPN Client (Max Limit: 16) field, click to add an account. 3. Enter customized [Username] and [Password], and click OK. NOTE: Once the [Username] and [Password] are set, they cannot be changed. For more information, please visit https://www.asus.com/ support/FAQ/114892/.
3.16.2 OpenVPN 1. From the navigation panel, go to VPN Server > OpenVPN and move the slider to the right (it is set to off on the left side by default). 2. Configure the general settings in the VPN Details field. 3. Enter your username and password in the blank column. 4. On the VPN Client (Max Limit: 16) field, click to add an account. 5. The password is automatically hidden. Click Apply all settings. NOTE: For more information, please visit https://www.asus.com/ support/FAQ/1008713/.
3.16.3 IPSec VPN 1. From the navigation panel, go to VPN Server > IPSec VPN and move the slider to the right (it is set to off on the left side by default). 2. Enter a key in the Pre-sahred Key field. 3. On the VPN Client (Max Limit: 8) field, click to add an account. 5. Enter customized [Username] and [Password], and click Apply all settings. NOTE: Once the [Username] and [Password] are set, they cannot be changed. For more information, please visit https://www.asus.com/ support/FAQ/1044190/.
3.16.4 WireGuard® VPN 1. From the navigation panel, go to VPN Server > WireGuard VPN. 2. On the VPN Client (Max Limit: 10) field, click to add an account. For general devices such as laptops or smart phones, click Apply. 3. Click Apply all settings to enable the WireGuard® VPN. 4. Click “ ” for more details. NOTE: If you are using a smart phone to connect to WireGuard® VPN, please download WireGuard® app from Google Play or App Store, and scan the code in the app to download the configuration file.
3.17 WAN 3.17.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Settings > WAN > Internet Connection. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or static IP.
devices (such as routers, televisions, stereo systems, game consoles, and cellular phone), to be controlled via an IP-based network with or without a central control through a gateway. UPnP connects PCs of all form factors, providing a seamless network for remote configuration and data transfer. Using UPnP, a new network device is discovered automatically.
3.17.2 Multi-WAN The Multi-WAN allows you to select multiple ISP connections to your router and the WAN groups for both primary and secondary WANs. To configure Multi-WAN: 1. From the navigation panel, go to Settings > WAN > MultiWAN. 2. Turn on Enable Multi-WAN. 3. Choose your Primary WAN and Secondary WAN. There are WAN, USB and Ethernet LAN for your options. 4. Choose Fail Over or Time. Fail Over: Use a secondary WAN for backup network access. Time: Set the time to schedule your Multi-WAN policy. 5.
9. Specify the number of continuous times that the Primary WAN is detected as having an active internet connection via a physical cable, which triggers a failback to the Primary WAN. 10. Choose DNS Query or Ping. 11. Click Apply all settings. NOTE: Detailed explanations are available on the ASUS Support Site FAQ https://www.asus.com/support/FAQ/1011719.
3.17.3 Port Trigger Port Trigger allows you to temporarily enable data ports when LAN devices require unrestricted access to the Internet. There are two methods for opening incoming data ports: port forwarding and port trigger. • Port forwarding enables the specified data ports all the time and devices must use static IP addresses. • Port trigger only enables the incoming port when a LAN device requests access to the trigger port.
• Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.
3.17.4 Virtual Server/Port Forwarding Virtual Server / Port forwarding allows remote computers to connect to a specific computer or service within a private local area network (LAN). For a faster connection, some P2P applications (such as BitTorrent) may also require that you set the port forwarding setting. Please refer to the P2P application’s user manual for details. You can enable multiple ports or a range of ports in the router and redirect data through those ports to a single client on your network.
• Famous Server List: Determine which type of service you want to access. • Famous Game List: This item lists ports required for popular online games to work correctly. • Service Name: Enter a service name. • Protocol: Select the protocol. If you are unsure, select BOTH.
• Internal Port: Enter a specific port to receive forwarded packets. Leave this field blank if you want the incoming packets to be redirected to the specified port range. • Internal IP Address: Key in the client’s LAN IP address. • Source IP: If you want to open your port to a specific IP address from the Internet, input the IP address you want to give access to in this field. NOTE: Use a static IP address for the local client to make port forwarding work properly. Refer to section 3.9 LAN for information.
3.17.5 DMZ Virtual DMZ allows you to expose one computer to the Internet, so that all the inbound packets will be redirected to the computer you set. It is useful while you run some applications that use uncertain incoming ports. Please use it with care. To set up DMZ: 1. From the navigation panel, go to Settings > WAN > DMZ. 2. Configure the setting below. When done, click Apply.
3.17.6 DDNS DDNS (Dynamic Domain Name System) is a service that allows network clients to connect to the wired router, even with a dynamic public IP address, through its registered domain name. The wired router is embedded with the ASUS DDNS service and other DDNS services. To set up DDNS: 1. From the navigation panel, go to Settings > WAN > DDNS. 2. Configure the following settings below. When done, click Apply.
3.17.7 NAT Passthrough Enable NAT Passthrough to allow a Virtual Private Network (VPN) connection to pass through the router to the network clients. To set up NAT Passthrough, go to Settings > WAN > NAT Passthrough. When done, click Apply.
3.18 Wireless 3.18.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Settings > Wireless > General. 2. Assign a unique name for your SSID (Service Set Identifier) or network name to identify your wireless network. Wi-Fi devices can identify and connect to the wireless network via your assigned SSID. The SSIDs on the information banner are updated once new SSIDs are saved to the settings.
• WPA/WPA2/WPA3-Enterprise: This option provides very strong security. It is with integrated EAP server or an external RADIUS back-end authentication server. 5. Assign a unique password for your WPA pre-shared key. 3.18.2 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Settings > Wireless > Wireless MAC Filter. 2.
3.18.3 Roaming Block List The feature allows you to add devices to the roaming block list and prevent them from roaming between AiMesh nodes.
4 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support. 4.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1.
Check if your Ethernet cables are plugged properly. • When the Ethernet cable connecting the router with the modem is plugged in properly, the WAN LED will be on. • When the Ethernet cable connecting your poweredon computer with the router is plugged in properly, the corresponding LAN LED will be on. Check if your network settings are correct. • Each client on the network should have a valid IP address.
4.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer, follow these steps: 1. Launch Internet Explorer, then click Tools > Internet Options. 2.
The client cannot establish a wireless connection with the router. IMPORTANT! To make the Wi-Fi function available, ensure to integrate a wireless Access Point (AP) such as ExpertWiFi EBA63 or router such as ExpertWiFi EBR63 or ExpertWiFi EBM68 into the EBG19P’s AiMesh network. • DHCP server has been disabled: 1. Launch the web GUI. Go to Dashboard > Clients and search for the device that you want to connect to the router. 2.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Settings > Wireless > General, select NO on Hide SSID. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode. • If you still cannot connect to the router wiredly, you can reset your router to factory default settings.
Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to Dashboard, and check the Internet status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. • If there is still no Internet access, try to reboot your computer and verify the network’s IP address and gateway address.
Cannot access Web GUI Before configuring your wired router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser’s help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.
2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 5. Click OK when done.
MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done. NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings. C. Disable the dial-up connection, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
Appendices GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
that any patent must be licensed for everyone’s free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3.
operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
Safety Notices When using this product, always follow the fundamental safety precautions, including, but not limited to the following: WARNING! • The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground. Connect the equipment only to a nearby socket outlet that is easily accessible. • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
WARNING! • DO NOT place on uneven or unstable work surfaces. • DO NOT place or drop objects on the top of the product. Avoid exposing the product to mechanical shock such as crushing, bending, puncturing or shredding. • DO NOT disassemble, open, microwave, incinerate, paint, or shove any foreign objects into this product. • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating. • Keep the product away from fire and heat sources.
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