Warranty Card

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English
2. Customer responsibility
When using the Product
• Read the user manual rst and use the Product only according to the user
manual.
• Please check the manual and the ASUS support website for troubleshooting
solutions, before contacting the customer service.
When contacting ASUS Customer Service
• Before contacting ASUS technical support, ensure that you have the Product
in front of You and that it is turned on, if feasible. Please also be ready to
provide the Product’s serial number, the model name and proof of purchase.
• You will be requested by ASUS to perform some of the Product’s
troubleshooting tasks or actions, which may include the following:
- Restoring the Product’s operating system, factory-installed drivers, and
applications to the factory default settings.
- Installing updates/upgrades of the rmware or service packs.
- Running diagnostic tools and programs on the Product.
- Allowing the ASUS technical support agent to access the Product with
remote diagnostic tools (when available).
- Performing other reasonable activities requested by ASUS which will
assist in identifying or resolving the problems.
- Describe the problem clearly and completely on the RMA request form.
• Enclose a copy of this completed warranty card and a copy of your sales
invoice/receipt detailing the purchase of Your Product. (Please note: ASUS
reserves the right to request the original documents.) If you do not provide the
requested documents for warranty validation, then the manufacture date of the
Product as recorded by ASUS will be deemed to be the start of the Warranty
Period.
3. Warranty Service
If the problem is not solved remotely, You will have to return the Product to an ASUS
Repair Center (this process is called “RMA”). ASUS will issue an RMA number for
Your Product. Please record Your RMA Number for tracking purposes. This service
only applies to the certain countries which can be inquired by ASUS Customer
Service via ASUS Global Hotline.