User Guide ZenWiFi BD4 BE3600 Dual Band Router
E23951 First Edition July 2024 Copyright © 2024 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 Getting to know your wireless router 2 Getting started 1.1 1.2 1.3 1.4 1.5 2.1 Welcome!............................................................................................6 Package contents.............................................................................6 Your wireless router........................................................................7 Positioning your wireless router.................................................8 Setup Requirements................
Table of contents 3.6 3.7 3.8 3.5.2 URL Filter.....................................................................................35 3.5.3 Keyword filter............................................................................36 3.5.4 Network Services Filter..........................................................37 IPv6.................................................................................................... 38 LAN.....................................................................
Table of contents 3.12.4 Professional................................................................................71 4 Utilities 5 Troubleshooting 4.1 4.2 5.1 5.2 Device Discovery........................................................................... 74 Firmware Restoration.................................................................. 74 Basic Troubleshooting................................................................. 76 Frequently Asked Questions (FAQs) ...............................
1 Getting to know your wireless router 1.1 Welcome! Thank you for purchasing an ASUS ZenWiFi BD4 Wireless Router! With a metallic accent in the color of A monogram on the minimalistic white chassis, ZenWiFi BD4 features 2.4GHz and 5GHz dual bands for an unmatched concurrent wireless HD streaming; SMB server, UPnP AV server, and FTP server for 24/7 file sharing; a capability to handle 300,000 sessions; and the ASUS Green Network Technology, which provides up to 70% power-saving solution. 1.
1.3 Your wireless router 2.5GbE ports (WAN/LAN auto-detecting) Connect a network cable into these ports to establish 2.5GbE WAN/LAN connection. Power (DCIN) port Insert the bundled AC adapter into this port and connect your router to a power source. Power button Press this button to power on or off the system. NOTES: • Use only the adapter that came with your package. Using other adapters may damage the device. • Specifications: DC Power adapter DC Output: +12V with 1.
1.4 Positioning your wireless router For optimal wireless transmission between the wireless router and connected wireless devices, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the wireless router away from metal obstructions and away from direct sunlight. • Keep the wireless router away from 802.11g or 20MHz only Wi-Fi devices, 2.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100BaseTX/1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11a/b/g/n/ac/ax WLAN adapter to your computer to connect to the network.
2 Getting started 2.1 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended).
A. Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection. To set up your wireless router via wired connection: 1. Plug your router into a power outlet and power it on. Connect the network cable from your computer to a 2.5GbE port on your router. BD4 LAN Modem LINE LAN RESET PWR a b WAN c Wall Power Outlet Power d Laptop 2. The web GUI launches automatically when you open a web browser. If it does not auto-launch, enter http://www.
B. Wireless connection To set up your wireless router via wireless connection: 1. Plug your router into a power outlet and power it on. BD4 Smart phone Modem Tablet LINE LAN RESET PWR a Laptop WAN b Wall Power Outlet Power c 2. Connect to the network name (SSID) shown on the product label on the back side of the router. For better network security, change to a unique SSID and assign a password. Wi-Fi Name (SSID): * ASUS_XX XX refers to the last two digits of 2.4GHz MAC address.
NOTES: • For details on connecting to a wireless network, refer to the WLAN adapter’s user manual. • To set up the security settings for your network, refer to 3.1.1 Setting up the wireless security settings of this user manual.
2.2 Quick Internet Setup (QIS) with Autodetection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Launch a web browser. You will be redirected to the ASUS Setup Wizard (Quick Internet Setup). If not, key in http://www.asusrouter.com manually. 2.
NOTE: The wireless router’s login username and password is different from the WiFi 7 network name (SSID) and security key. The wireless router’s login username and password allows you to log into your wireless router’s Web GUI to configure your wireless router’s settings. The WiFi 7 network name (SSID) and security key allows WiFi devices to log in and connect to your WiFi 7 network.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks. 2. Select the wireless network that you want to connect to, then click Connect. 3. You may need to key in the network security key for a secured wireless network, then click OK. 4.
3 Configuring the General and Advanced settings 3.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, manually key in the wireless router’s default IP address: http://www.asusrouter.com. 2.
Top command buttons QIS - Smart Connect Wizard Information banner Navigation panel * The image is for reference only. NOTE: If you are logging into the Web GUI for the first time, you will be directed to the Quick Internet Setup (QIS) page automatically.
3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. Select the network and you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 2.4GHz/5GHz security settings 3.
IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection. 5. Key in your security passkey. 6. Click Apply when done. 3.1.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen, select the Client status icon to display your network client’s information.
3.2 Adaptive QoS 3.2.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Adaptive QoS > QoS. 2. Click ON to enable QoS. Fill in the upload and download bandwidth fields. NOTE: Get the bandwidth information from your ISP. 3. Click Apply. NOTE: The User Specify Rule List is for advanced settings.
click Apply. The information will be configured in the QoS rules screen. NOTES: • To fill in the source IP or MAC, you can: a) Enter a specific IP address, such as "192.168.122.1". b) Enter IP addresses within one subnet or within the same IP pool, such as “192.168.123.*”, or “192.168.*.*” c) Enter all IP addresses as “*.*.*.*” or leave the field blank. d) The format for the MAC address is six groups of two hexadecimal digits, separated by colons (:), in transmission order (e.g.
• Under Upload Bandwidth table, set Minimum Reserved Bandwidth and Maximum Bandwidth Limit for multiple network applications with different priority levels. The percentages indicate the upload bandwidth rates that are available for specified network applications. NOTES: • Low-priority packets are disregarded to ensure the transmission of high-priority packets. • Under Download Bandwidth table, set Maximum Bandwidth Limit for multiple network applications in corresponding order.
3.3 Administration 3.3.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode. 2. Select any of these operation modes: • Wireless router mode (default): In wireless router mode, the wireless router connects to the Internet and provides Internet access to available devices on its own local network.
3.3.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password. • WPS button behavior: The physical WPS button on the wireless router can be used to activate WPS.
3.3.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade. 2. In the Firmware Version field, click Check to locate the downloaded file. 3. Click Upload. NOTES: • When the upgrade process is complete, wait for some time for the system to reboot.
3.4 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet. 3.4.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access.
Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Network Protection tab, click Scan. When done scanning, the utility displays the results on the Router Security Assessment page. IMPORTANT! Items marked as Yes on the Router Security Assessment page is considered to be at a safe status.
c. Go back to the Router Security Assessment page and click Close to exit the page. 5. To automatically configure the security settings, click Secure Your Router. 6. When a message prompt appears, click OK. Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Malicious Sites Blocking: 1.
Infected Device Prevention and Blocking This feature prevents infected devices from communicating personal information or infected status to external parties. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Infected Device Prevention and Blocking: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Infected Device Prevention and Blocking pane, click ON.
3.4.2 Setting up Parental Controls Parental Control allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: From the navigation panel, go to General > Parental Controls. Web & Apps Filters Web & Apps Filters is a feature of Parental Controls that allows you to block access to unwanted web sites or applications. To configure Web & Apps Filters: 1. From the navigation panel, go to General > Parental Controls. 2.
Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: server. Ensure that your system time is synchronized with the NTP To configure Time Scheduling: 1. From the navigation panel, go to General > Parental Controls > Time Scheduling. 2. From the Enable Time Scheduling pane, click ON. 3. From the Clients Name column, select or key in the client’s name from the drop down list box.
3.5 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: 3.5.1 The Firewall feature is enabled by default. General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General. 2. On the Enable Firewall field, select Yes.
3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4. You can also monitor packets exchanged between the LAN and WAN connection. On the Logged packets type, select Dropped, Accepted, or Both. 5. Click Apply. 3.5.2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs. NOTE: The URL Filter is based on a DNS query.
3.5.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter. 2. On the Enable Keyword Filter field, select Enabled. 3. Enter a word or phrase and click the Add button. 4. Click Apply. NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.
3.5.4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP. To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Service Filter. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Deny blocks the specified network services. Allow limits access to only the specified network services. 4.
3.6 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2. Select your Connection type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply.
3.7 LAN 3.7.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1. From the navigation panel, go to Advanced Settings > LAN > LAN IP. 2. Modify the IP address and Subnet Mask. 3. When done, click Apply.
3.7.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server. 2. In the Enable the DHCP Server field, tick Yes. 3. In the Domain Name text box, enter a domain name for the wireless router. 4. In the IP Pool Starting Address field, key in the starting IP address.
5. In the IP Pool Ending Address field, key in the ending IP address. 6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.50. xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7.
3.7.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1. From the navigation panel, go to Advanced Settings > LAN > Route. 2. On the Enable static routes field, choose Yes. 3.
3.7.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
3.8 Network 3.8.1 Main Network - MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to General > Network > Main Network and select the network name (SSID) of the main network. 2. In the Enable Mac Filter dropdown list, select either Accept or Reject. • Select Accept to allow devices in the MAC filter list to access to the wireless network.
• Select Reject to prevent devices in the MAC filter list to access to the wireless network. NOTE: Select Disable if you want to turn off Enable MAC Filter. 4. On the MAC filter list, click to access the Editor page, and then click and key in the MAC address of the wireless device. 5. Click OK.
3.8.2 Guest Network 3.8.2.1 Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: ZenWiFi BD4 supports up to three SSIDs in Guest Network. To create a guest network: 1. From the navigation panel, go to General > Network > Guest Network > Add a Network. 2. Select Guest Network and assign a network name for your temporary network in the Network Name (SSID) field. 3.
4. Specify the access time or choose Scheduled to add an online schedule profile. 5. Select the WiFi Band for the guest network that you want to create. 6. Enable or disable the Bandwidth Limiter. 7. Enable or disable the Access Intranet. 8. When done, click Apply.
3.8.2.2 Smart Home Master Smart Home Master is a powerful and user-friendly tool for network segmentation. It simplifies the process of creating and managing advanced subnetworks scenarios like creating a dedicated SSID for your children’s devices, connecting to a VPN through a dedicated subnetwork, or even creating one secure SSID for all your IoT devices. To create a Kid’s Network: 1. From the navigation panel, go to General > Network > Guest Network > Add a Network. 2.
To create an IoT Network: 1. From the navigation panel, go to General > Network > Guest Network > Add a Network. 2. Select IoT Network and assign a network name and security key in the Network Name (SSID) and Wireless Security fields. 3. Select the WiFi Band for the IoT network that you want to create. 4. Customize Internet access time by enabling WiFi Scheduling. 5. When done, click Apply.
To create a VPN Network: 1. From the navigation panel, go to General > Network > Guest Network > Add a Network. 2. Select VPN Network and assign a network name and security key in the Network Name (SSID) and Wireless Security fields. 3. If you haven’t set up a VPN profile for the VPN server or VPN client, click Go Setting to create a VPN profile. 4. Select the WiFi Band for the VPN network that you want to create. 5. Customize Internet access time by enabling WiFi Scheduling. 6.
3.9 System Log System Log contains your recorded network activities. NOTE: off. System log resets when the router is rebooted or powered To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2.
3.10 Traffic Analyzer The traffic monitor feature allows you to access the bandwidth usage and speed of your Internet, wired, or wireless networks. It allows you to monitor network traffic in real-time or on a daily basis. It also offers an option to display the network traffic within the last 24 hours. NOTE: Packets from the Internet are evenly transmitted to the wired and wireless devices.
3.11 WAN 3.11.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types.
To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or fixed IP. Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type. • Enable WAN: Select Yes to allow the router Internet access.
• Connect to DNS Server: Allows this router to get the DNS IP address from the ISP automatically. A DNS is a host on the Internet that translates Internet names to numeric IP addresses. • Authentication: This item may be specified by some ISPs. Check with your ISP and fill them in if required. • Host Name: This field allows you to provide a host name for your router. It is usually a special requirement from your ISP. If your ISP assigned a host name to your computer, enter the host name here.
3.11.2 Dual WAN The Dual WAN allows you to select two ISP connections to your router, a primary WAN and a secondary WAN. To configure Dual WAN: 1. From the navigation panel, go to Advanced Settings > WAN. 2. Go to Dual WAN field, turn ON. 3. Choose your Primary WAN and Secondary WAN. There are two 2.5GbE WAN/LAN for your options. 4. Choose Fail Over or Load Balance. 5. Click Apply. NOTE: Detailed explanations are available on the ASUS Support Site FAQ https://www.asus.
3.11.3 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time. • An application requires specific incoming ports that are different from the outgoing ports. To set up Port Trigger: 1.
• Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.
3.11.4 Virtual Server/Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.
• FTP Server Port: Avoid assigning the port range 20:21 for your FTP server as this would conflict with the router’s native FTP server assignment. • Service Name: Enter a service name. • Port Range: If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port Range (e.g. 10200:10300), the LAN IP address, and leave the Local Port empty. Port range accepts various formats such as Port Range (300:350), individual ports (566,789) or Mix (1015:1024,3021).
To check if Port Forwarding has been configured successfully: • Ensure that your server or application is set up and running. • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server. If port forwarding has been successful, you should be able to access the files or applications.
3.11.5 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets. Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.
3.11.6 DDNS Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS Service or another DDNS service. To set up DDNS: 1. From the navigation panel, go to Advanced Settings > WAN > DDNS. 2. Configure the following settings below. When done, click Apply. • Enable the DDNS Client: Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS.
NOTES: DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168.x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that uses multiple NAT tables. 3.11.7 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients. PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP Passthrough are enabled by default.
3.12 Wireless 3.12.1 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From the navigation panel, go to Advanced Settings > Wireless > WPS. 2. In the Enable WPS field, move the slider to ON. 3. WPS uses 2.4GHz by default.
NOTE: WPS supports authentication using Open System, WPAPersonal, and WPA2-Personal. WPS does not support a wireless network that uses a Shared Key, WPA-Enterprise, WPA2-Enterprise, and RADIUS encryption method. 3. In the WPS Method field, select Push Button or Client PIN Code. If you select Push Button, go to step 4. If you select Client PIN Code, go to step 5. 4. To set up WPS using the router’s WPS button, follow these steps: a.
3.12.2 Bridge Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices. To set up the wireless bridge: 1. From the navigation panel, go to Advanced Settings > Wireless > WDS. 2.
• WDS Only: Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router. • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point. 4. In the Connect to APs in list field, click Yes if you want to connect to an Access Point listed in the Remote AP List. 5.
3.12.3 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x. 2. From the navigation panel, go to Advanced Settings > Wireless > RADIUS Setting. 3. Select the frequency band. 4.
3.12.4 Professional The Professional screen provides advanced configuration options. NOTE: page. We recommend that you use the default values on this In the Professional settings screen, you can configure the following: • Band: Select the frequency band that the professional settings will be applied to.
• Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking. • Enable wireless scheduler: You can choose clock format as 24-hour or 12-hour. The color in the table indicates Allow or Deny. Click each frame to change the settings of the hour of the weekdays and click OK when done. • Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other.
that the router spent for CRC (Cyclic Redundancy Check). CRC is a method of detecting errors during data transmission. Select Short for a busy wireless network with high network traffic. Select Long if your wireless network is composed of older or legacy wireless devices. • RTS Threshold: Select a lower value for RTS (Request to Send) Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices.
4 Utilities 4.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings. To launch the Device Discovery utility: • From your computer’s desktop, click Start > All Programs > ASUS Utility > Wireless Router > Device Discovery. NOTE: When you set the router to Access Point mode, you need to use Device Discovery to get the router’s IP address. 4.
To launch the rescue mode and use the Firmware Restoration utility: 1. Unplug the wireless router from the power source. 2. Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source. Release the Reset button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode. 3. Set a static IP on your computer and use the following to set up your TCP/IP settings: IP address: 192.168.1.x Subnet mask: 255.255.
5 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support. 5.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1.
Restart your network in the following sequence: 1. Turn off the modem. 2. Unplug the modem. 3. Turn off the router and computers. 4. Plug in the modem. 5. Turn on the modem and then wait for 2 minutes. 6. Turn on the router and then wait for 2 minutes. 7. Turn on computers. Check if the wireless setting on your computer matches that of your router. • When you connect your computer to the router wirelessly, ensure that the SSID (wireless network name), encryption method, and password are correct.
• Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client status.
5.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer, follow these steps: 1. Launch Internet Explorer, then click Tools > Internet Options. 2.
The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • DHCP server has been disabled: 1. Launch the web GUI. Go to General > Network Map> Clients and search for the device that you want to connect to the router. 2.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. • The device has been blocked via the Parental Control function.
You forgot the SSID (network name) or network password • Setup a new SSID and encryption key via a wired connection (Ethernet cable). Launch the web GUI, go to Network Map, click the router icon, enter a new SSID and encryption key, and then click Apply. • Reset your router to the default settings. Launch the web GUI, go to Administration > Restore/Save/Upload Setting, and click Restore.
Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.
2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 5. Click OK when done.
MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done. NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings. C. Disable the dial-up connection, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
Appendices GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.
that any patent must be licensed for everyone’s free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3.
equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License.
conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.
versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation.
NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
Safety Notices When using this product, always follow the fundamental safety precautions, including, but not limited to the following: WARNING! • The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground. Connect the equipment only to a nearby socket outlet that is easily accessible. • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
WARNING! • DO NOT place on uneven or unstable work surfaces. • DO NOT place or drop objects on the top of the product. Avoid exposing the product to mechanical shock such as crushing, bending, puncturing or shredding. • DO NOT disassemble, open, microwave, incinerate, paint, or shove any foreign objects into this product. • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating. • Keep the product away from fire and heat sources.
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