User’s Manual

62 Chapter 6: Troubleshooting
ENGLISH
ENGLISH
System
Problem Possible Cause Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Computer virus attack
•Useananti-virussoftwaretoscanfor
viruses and repair your computer.
•Reinstalltheoperatingsystem.
The system often
hangs or freezes.
Hard disk drive failure
•Sendthedamagedharddiskdriveto
ASUS Service Center for servicing.
•Replacewithanewharddiskdrive.
Memory module problems
•Replacewithcompatiblememory
modules.
•Removetheextramemorymodules
that you have installed, then try again.
•Contact the ASUS Service Center for
assistance.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air ow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.