Specifications

Troubleshooting
93
N150 Wireless ADSL2+ Modem Router DGN1000
Firmware Needs to Be Reloaded
When you attempt to connect to the Internet, the browser might display a message similar to
the one below telling you that you need to reload the router’s firmware. This means a problem
has been detected with the router’s firmware.
Figure 18. Reload firmware

To reload the firmware:
1. If you already have the firmware file o
n your PC, go directly to step 2. If you do not have
the firmware file on your PC, obtain the firmware from the NETGEAR support site at
http://support.netgear.comthrough another working Internet connection.
2. Click Browse.
3.
Navigate to the firmware file.
4.
Click Upgr
ade. A progress bar displays. The reload takes about 5 minutes to complete.
When the firmware recovery is completed, the login screen displays so you can log in.
Incorrect Date or Time
Select Security > Schedule to display the current date and time. The wireless modem router
uses the Network Time Protocol (NTP) to obtain the current time from one of several network
time servers on the Internet. Each entry in the log is stamped with the date and time of day.
Problems with the date and time function can include the following:
• Date shown is January 1, 2000. This means the router has not yet successfully reached a
n
etwork time server. Check that your Internet access is configured correctly. If you have
just completed configuring the router, wait at least 5 minutes, and check the date and time
again.
• Time is off by one hour. The router does not automatically sense daylight savings time. In
t
he Schedule screen, select the Adjust for Daylight Savings Time check box.