User's Manual

91
6 Troubleshooting
This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.
6.1 Basic Troubleshooting
Restart your network in the following sequence:
1. Turn o the modem.
2. Unplug the modem.
3. Turn o the router and computers.
4. Plug in the modem.
5. Turn on the modem and then wait for 2 minutes.
6. Turn on the router and then wait for 2 minutes.
7. Turn on computers.
Check if your coaxial cable and Ethernet cables are plugged
properly.
• Whenthecoaxialcableconnectionispluggedinproperly,the
WAN LED will be on.
• WhentheEthernetcableconnectingyourpowered-on
computer with the router is plugged in properly, the
corresponding LAN LED will be on.
Check if the wireless setting on your computer matches that
of your computer.
• Whenyouconnectyourcomputertotherouterwirelessly,
ensure that the SSID (wireless network name), encryption
mehtod, and password are correct.
Check if your network settings are correct.
• EachclientonthenetworkshouldhaveavalidIPaddress.
ASUS recommends that you use the wireless router’s DHCP
server to assign IP addresses to computers on your network.