User's Manual

88
Internet is not accessible.
• CheckifyourroutercanconnecttoyourISP’sWANIPaddress.
To do this, launch the web GUI and go to General> Network
Map, and check the Internet Status.
• IfyourroutercannotconnecttoyourISP’sWANIPaddress,
try restarting your network as described in the section
Restart your network in following sequence under Basic
Troubleshooting.
• ThedevicehasbeenblockedviatheParentalControl
function. Go to General > Parental Control and see if the
device is in the list. If the device is listed under Client Name,
remove the device using the Delete button or adjust the Time
Management Settings.
• IfthereisstillnoInternetaccess,trytorebootyourcomputer
and verify the network’s IP address and gateway address.
• CheckthestatusindicatorsontheADSLmodemandthe
wireless router. If the WAN LED on the wireless router is not
ON, check if all cables are plugged properly.
You forgot the SSID (network name) or network password
• SetupanewSSIDandencryptionkeyviaawiredconnection
(Ethernet cable). Launch the web GUI, go to Network Map,
click the router icon, enter a new SSID and encryption key,
and then click Apply.
• Resetyourroutertothedefaultsettings.LaunchthewebGUI,
go to Administration > Restore/Save/Upload Setting, and
click Restore. The default login account and password are
both “admin”.