Desktop PC User Guide G11CB / G11CD
E22437 Revised Edition v5 September 2023 Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Contents Notices ................................................................................................................................................. 4 Safety information............................................................................................................................ 9 Conventions used in this guide.................................................................................................10 Where to find more information..........................................
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
Avertissement relatif aux batteries Lithium-Ion MISE EN GARDE: Danger d’explosion si la pile n’est pas remplacée correctement. Remplacer uniquement avec une pile de type semblable ou équivalent, recommandée par le fabricant. Mettez au rebut les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
KC: Korea Warning Statement VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual. Equipment registered based on the confirmation measurement at the user installation site.
FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. • DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged. • DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
Package contents Desktop PC G11CB / G11CD Keyboard x1 Mouse x1 Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
Front ENGLISH Optical disk drive bay. There is an optical disk drive in this bay. USB 3.0 port. The Universal Serial Bus 3.0 (USB 3.0) port connects to USB 3.0 devices such as a mouse, printer, scanner, camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows® operating system. • Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under a Windows® OS environment and after USB 3.0 driver installation. • USB 3.
ENGLISH Rear Voltage selector. Use this switch to select the appropriate system input voltage according to the voltage supply in your area. If the voltage supply in your area is 100127V~, set the switch to 115V~. If the voltage supply in your area is 200-240V~, set the switch to 230V~. Setting the switch to 115V~ in a 230V~ environment or 230V~ in a 115V~ environment will seriously damage the system! Power connector. Plug the power cord to this connector.
ENGLISH USB 3.0 ports. These Universal Serial Bus 3.0 (USB 3.0) ports connect to USB 3.0 devices such as a mouse, printer, scanner, camera, PDA, and others. • DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows® operating system. • Due to USB 3.0 controller limitations, USB 3.0 devices can only be used under a Windows® OS environment and after USB 3.0 driver installation. • USB 3.0 devices can only be used as data storage only. • We strongly recommend that you connect USB 3.
ENGLISH ASUS Graphics Cards (on selected models only). The display output ports on these optional ASUS Graphics Cards may vary with different models. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
Setting up your computer ENGLISH This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: 1. Connect a monitor to a display output port on the ASUS Graphics Card. 2.
Turning your computer ON This section describes how to turn on your computer after setting up your computer. ENGLISH Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button 3. Wait until the operating system loads automatically. For details on shutting down your Desktop PC, refer to the Windows® 10 User Manual, which can be found in this manual.
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Chapter 2 ENGLISH Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer.
Connecting microphone and speakers ENGLISH This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, 5.1-channel, and 7.1-channel stereo speakers. Connecting Headphone and Mic Connecting 2.
ENGLISH Connecting 4.1-channel Speakers Connecting 5.
Connecting 7.
Connecting multiple external displays ENGLISH Your desktop PC may come with VGA, HDMI™, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2.
Connecting an HDTV ENGLISH Connect a High Definition TV (HDTV) to the HDMI™ port of your computer. • You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately. • To get the best display performance, ensure that your HDMI™ cable is less than 15 meters.
Chapter 3 ENGLISH Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Using the optical drive ENGLISH Inserting an optical disc To insert an optical disc: 1. While your system is on, press the eject button to open the tray. 2. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally. 3. Push the tray gently to close it. 4. Select a program from the AutoPlay window to access your files.
Chapter 4 ENGLISH Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. Modem RJ-45 cable 3.
Connecting via a local area network (LAN) ENGLISH To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. LAN RJ-45 cable 2. Turn on your computer. 3. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection.
Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click ENGLISH 1. , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Return to the Network and Sharing Center and then click Set up a new connection or network. 8. Select Connect to the Internet and click Next. 9. Select Broadband (PPPoE) and click Next. 10. Follow the next onscreen instructions to complete the setup. ENGLISH 7. Configuring a static IP network connection To configure a static IP network connection: 32 1. Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3.
Wi-Fi connection (on selected models only) Connect your computer to the Internet through a wireless connection. ENGLISH To establish a wireless connection, you need to connect to a wireless access point (AP). Wireless AP Modem To increase the range and sensitivity of the wireless radio signal, connect the external antennas to the antenna connectors on the ASUS WLAN Card.
ENGLISH 34 Chapter 4: Connecting to the Internet
Chapter 5 ENGLISH Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. My computer hangs.
? ENGLISH ? ? ? No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer. • If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card. • Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.
The picture on the HDTV is distorted. • It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: • ? From the Start menu, click Settings > System > Display. My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on. • Adjust your speakers’ volume.
? The DVD drive eject button is not responding. ENGLISH 1. From the Start menu, click File Explorer. 2. Right-click , then click Eject from the menu Power Problem No power (The power indicator is off) 38 Possible Cause Action Incorrect power voltage • S et your computer’s power voltage switch to your area’s power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on.
Problem No display output after turning the computer on (Black screen) Possible Cause Action The signal cable is not connected to the correct VGA port on your computer. •C onnect the signal cable to the correct display port (onboard VGA or discrete VGA port). • If you are using a discrete VGA card, connect the signal cable to the discrete VGA port. Signal cable problems Try connecting to another monitor. Possible Cause Action The LAN cable is not connected.
Audio ENGLISH Problem No Audio Possible Cause Action Speaker or headphone is connected to the wrong port. • R efer to your computer’s user manual for the correct port. • Disconnect and reconnect the speaker to your computer. Speaker or headphone does not work. Try using another speaker or headphone. The front and back audio ports do not work. Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel.
Problem Too noisy right after turning on the computer. Possible Cause Action Your computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old BIOS version Update the BIOS to the latest version. Visit the ASUS Support site at http:// www.asus.com/support to download the latest BIOS versions. The CPU fan has been replaced.
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ASUS Desktop PC Windows® 10 User Manual Appendix Windows® 10 User Manual E10435 First Edition May 2015 Copyright © ASUSTeK Computer Inc.
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Starting for the first time ENGLISH When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: 1. Press the power button on your Desktop PC.
Using the Windows® 10 UI ENGLISH The Windows® 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC.
Start screen ENGLISH The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location.
Taskbar ENGLISH Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar 1. From the Start screen or taskbar, right-click the app you want to unpin. 2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar. Using the Task View When you have several running apps, you can click running apps, and click on an app or item to launch it.
Snap feature ENGLISH The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PC’s mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press snap the app in place.
Keyboard shortcuts ENGLISH Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows® 10.
Launches the magnifier and zooms in your screen. + <+> + ENGLISH Zooms out your screen. + <-> Opens the Narrator Settings. Removing everything and reinstalling Windows® 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete. 1.
