Desktop PC G35CG User Guide
E17766 First Edition May 2021 Copyright © 2021 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Contents Notices ................................................................................................................................................. 4 Safety information............................................................................................................................ 9 Conventions used in this guide.................................................................................................10 Where to find more information..........................................
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
Déclaration du Département Canadien des Communications Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations d’interférence par radio établies par le département canadien des communications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0–300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
Coating Notice IMPORTANT! To provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
Package contents Desktop PC G35CG Keyboard x1 (optional) Mouse x1 (optional) Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
Front & Top ENGLISH 14 Chapter 1: Getting started
Power button. Press this button to turn on your computer. 2. NFC detection area. Read information from a contactless card, NFC tag, or other NFC devices. 3. USB 3.2 gen1 ports. The Universal Serial Bus 3.2 gen1 (USB 3.2 gen1) ports connect to USB 3.2 gen1 devices such as a mouse, printer, scanner, camera, PDA, and others. ENGLISH 1. • DO NOT connect a keyboard / mouse to any USB 3.2 gen1 port when installing Windows® operating system. • Due to USB 3.2 gen1 controller limitations, USB 3.
Installing a swappable Solid State Drive (SSD) ENGLISH To install a swappable SSD 1. Open the SSD compartment cover. 2. Push the swappable SSD gently into the SSD bay. 3. Select a program from the AutoPlay window to access your files. You can only use the 7mm SSD in this module (optional).
ENGLISH Rear 1. DisplayPort. This port is for a DisplayPort-compatible device. Intel® Core™ i9-11900KF Intel® Core™ i7-11700KF Intel® Core™ i7-11700 DisplayPort Not supported Not Supported Support HDMITM Not supported Not Supported Support 2. HDMITM port. This port is for a High-Definition Multimedia Interface (HDMITM) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. 3. Clear CMOS button.
ENGLISH 8. Optical S/PDIF Out port. This port connects to the optical S/PDIF devices. 9. Rear Speaker Out port (black). This port connects to the rear speakers in a 4, 5.1, and 7.1-channel audio configuration. 10. Center/Subwoofer port (orange). This port connects to the center/subwoofer speakers. 11. Microphone port (pink). This port connects to a microphone. 12. Line Out port (lime). This port connects to a headphone or speaker. In a 4, 5.1, or 7.
USB 3.2 gen2 ports. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) ports connect to USB 3.2 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. 21. Air vents. These vents allow air ventilation. ENGLISH 20. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. 22. USB 2.0 port. The Universal Serial Bus 2.0 (USB 2.0) port connects to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 23.
Rear (Axial Fan model) ENGLISH 1. DisplayPort. This port is for a DisplayPort-compatible device. Intel® Core™ i9-11900KF Intel® Core™ i7-11700KF Intel® Core™ i7-11700 DisplayPort Not supported Not Supported Support HDMITM Not supported Not Supported Support 2. HDMITM port. This port is for a High-Definition Multimedia Interface (HDMITM) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. 3. Clear CMOS button.
Optical S/PDIF Out port. This port connects to the optical S/PDIF devices. 9. Rear Speaker Out port (black). This port connects to the rear speakers in a 4, 5.1, and 7.1-channel audio configuration. 10. Center/Subwoofer port (orange). This port connects to the center/subwoofer speakers. 11. Microphone port (pink). This port connects to a microphone. 12. Line Out port (lime). This port connects to a headphone or speaker. In a 4, 5.1, or 7.
19. Air vents. These vents allow air ventilation. ENGLISH DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. 22 20. USB 3.2 gen2 ports. The Universal Serial Bus 3.2 gen2 (USB 3.2 gen2) ports connect to USB 3.2 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others. 21. USB 2.0 port. The Universal Serial Bus 2.0 (USB 2.0) port connects to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 22.
Setting up your computer ENGLISH This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: 1. Connect a monitor to a display output port on the ASUS Graphics Card. 2.
Using the onboard display output ports ENGLISH Connect your monitor to the onboard display output port. To connect an external monitor using the onboard display output ports: 1. Connect a monitor to a display output port on the rear panel of your computer. 2. Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
Connecting a USB keyboard and a USB mouse ENGLISH Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. ` Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. For safety purposes, ONLY connect the power cord to a grounded electrical outlet.
Turning your computer ON ENGLISH This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button 3. 26 Wait until the operating system loads automatically.
Chapter 2 ENGLISH Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 3.2 gen2x2, USB 3.2 gen2, USB 3.2 gen1 and USB 2.0 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer.
Connecting microphone and speakers ENGLISH This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers.
ENGLISH Connecting 4-channel Speakers Connecting 5.1-channel Speakers Connecting 7.
Connecting multiple external displays ENGLISH Your desktop PC may come with DisplayPort, VGA, HDMITM, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2.
Connecting an HDTV ENGLISH Connect a High Definition TV (HDTV) to the HDMITM port of your computer. • You need an HDMITM cable to connect the HDTV and the computer. The HDMITM cable is purchased separately. • To get the best display performance, ensure that your HDMITM cable is less than 15 meters.
ENGLISH 32 Chapter 2: Connecting devices to your computer
Chapter 3 ENGLISH Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
ENGLISH 34 Chapter 3: Using your computer
Chapter 4 ENGLISH Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem. Modem LINE LAN RESET PWR RJ-45 cable 3.
Connecting via a local area network (LAN) ENGLISH To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable 2. Turn on your computer. 3. Configure the necessary Internet connection settings. LAN • Contact your network administrator for details or assistance in setting up your Internet connection.
Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click ENGLISH 1. , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Return to the Network and Sharing Center and then click Set up a new connection or network. 7. Select Connect to the Internet and click Next. 8. Select Broadband (PPPoE) and click Next. 9. Follow the next onscreen instructions to complete the setup. ENGLISH 6. Configuring a static IP network connection To configure a static IP network connection: 1. 38 Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3.
Chapter 5 ENGLISH Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. My computer hangs.
? The arrow keys on the number key pad are not working. ENGLISH Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad. ? ? ? 40 No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer.
? I want to restore or undo changes to my computer’s system settings without affecting my personal files or data. ? The picture on the HDTV is distorted. • It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: • ? • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on.
Power ENGLISH Problem No power (The power indicator is off) Possible Cause Action Incorrect power voltage • S et your computer’s power voltage switch to your area’s power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on. Press the power key on the front panel to ensure that your computer is turned on. Your computer’s power cord is not properly connected.
Problem Cannot access the Internet Possible Cause Action The LAN cable is not connected. Connect the LAN cable to your computer. LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not properly connected to a router or hub. Ensure that your computer is properly connected to a router or hub. Network settings Contact your Internet Service Provider (ISP) for the correct LAN settings.
System ENGLISH Problem System speed is too slow The system often hangs or freezes. 44 Possible Cause Action Too many programs are running. Close some of the programs. Computer virus attack • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive.
Problem Too noisy right after turning on the computer. Possible Cause Action Your computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old BIOS version Update the BIOS to the latest version. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. The CPU fan has been replaced.
ENGLISH 46 Chapter 5: Troubleshooting
Appendix ENGLISH Using Windows® 10 Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: When you start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. To start your Desktop PC for the first time: 1.
Using the Windows® 10 UI ENGLISH The Windows® 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC.
Start screen ENGLISH The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location.
Taskbar ENGLISH Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar 1. From the Start screen or taskbar, right-click the app you want to unpin. 2. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar. Using the Task View When you have several running apps, you can click running apps, and click on an app or item to launch it.
Snap feature ENGLISH The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. Using Snap Use your Desktop PC’s mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in place. b) Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press snap the app in place.
Keyboard shortcuts ENGLISH Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows® 10.
Launches the magnifier and zooms in your screen. + <+> + ENGLISH Zooms out your screen. + <-> Opens the Narrator Settings. Removing everything and reinstalling Windows® 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete. 1.
