Manual

GigaX2008EX L2 Managed Switch User Manual

Problem Suggested Action

Web Configuration Interface

You forgot/lost your

WEB configuration

interface user ID or

password.

1.If you have not changed the password from the default, try

using “admin” as the user ID and bypassing password.

2. a) Power on the switch and enter BootROM mode.

b) Input “w” to enable administrator password reset and

then input “g” to continuously execute firmware program.

Note: The mothed allows you to use default username and

password to login just once and would not allow you to use

it to login again after system reoots. Other configuration will

not be changed.

c) Login to CLI using default username “admin” (no

password) Type command “sys users show” to show

username and passowrd you had saved.

Some pages do not

display completely

1.Verify that you are using Internet Explorer v5.5 or later.

Netscape is not supported. Support for Javascript

must

be enabled in your browser. Support for Java

may also be

required.

2.Ping the switch IP address to see if the link is stable. If

some ping packets fail, check your network setup to make

sure a valid setting.

Changes to

Configuration are

not being retained.

Be sure to click on

Save

button in the

Save Configuration

page to save any changes.

Console Interface

Cannot show the

texts on the terminal

emulator.

1.The factory default baud rate is 9600, no ﬂow control, 8 bit

data, no parity check and stop bit is one.

2.Change your terminal emulator setup to this number.

3.Check if the cable is good.