User Guide

3-17
ASUS HA3281A OLED Monitor
3.2 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
Press the to check if the monitor is in the ON
mode.
Check if the power cable is properly connected to
the monitor and the power outlet.
Chec
k if the DC switch is set to ON
.
The power LED lights amber and
there is no screen image
Check if the monitor and the computer are in the ON
mode.
Make sure the signal cable is properly connected the
monitor and the computer.
Inspect the signal cable and make sure none of the
pins are bent.
Connect the computer with another available monitor
to check if the computer is properly working..
Screen image is too light or dark Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
Make sure the signal cable is properly connected to
the monitor and the computer.
Screen image has color defects
(white does not look white)
Inspect the signal cable and make sure that none of
the pins are bent.
Perform All Reset via OSD.
Adjust the Color settings or select the Color
Temperature (Color Temp.) via OSD.
No sound or sound is low Ensure that the HDMI/DisplayPort/Type C cable
is properly connected to the monitor and the
computer.
Adjust the volume settings of both your monitor and
HDMI/DisplayPort/Type C device.
Ensure that the volume setting of the device is
correct.