[Trouble shooting] Cannot use 3G/4G adapter 1. Please go to “3G/4G USB Adapter Support List” to see if router support user’s 3G/4G USB Adapter 3G/4G USB Adapter Support List：https://www.asus.com/event/networks_3G4G_support/ 2. Please make sure router has the newest firmware. 3. Please make sure settings of 3G/4G USB Adapter is correct How to get the (Utility / Firmware)? You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
[Wireless] How to locate serial number for wireless products The serial number is listed after the word “Serial Number,” “SSN,” “S/N,” or “SN” and can be located with the methods shown below: Router: • Base of the device • Warranty card • Sticker label on the package box
Repeater/AP/Bridges/Powerline/USB Wi-Fi Adapter: • Base of the device • Warranty card • Sticker label on the package box
Wireless – PCI-E Adapter: • Base of the device • Warranty card • Sticker label on the package box The modem does not connect to the xDSL line.
Go to DSL modulation settings 1. Skip the setup wizard. 2. Manually set DSL modulation (choose DSL type as required by ISP) 3.
[Trouble shooting] Computer cannot find wireless router 1. Check whether your computer has a wireless network adapter: • • • 1-1. Windows logo key keyboard shortcuts in Windows. Press “Windows logo key “ + “R key”, and then open the Run dialog box, Key in devmgmt.msc, and then open the Device Manager. 1-2. Expand Network adapters. 1-3. Look for a network adapter that might have wireless in the name. 2. Check whether your wireless adapter can search for the wireless SSID nearby.
If you have problems with your Wi-Fi network when using the Windows 10, please refer to Fix Wi-Fi problems in Windows 10(Microsoft support site) for more troubleshooting information. If you have problems with your Wi-Fi network when using Mac OS X, Please refer to Apple support site Related FAQ: Manage the Wi-Fi connection on your Mac and How to troubleshoot Wi-Fi connectivity. 3. Confirm the SSID and password you key in are correct 3-1. Enter the GUI of router, click 3-2.
If you cannot solve the problem with the above solution, please contact the ASUS Product Support for assistance. Note: If you still experience problems, please contact ASUS Product Support for further assistance. How to get the (Utility / Firmware)? You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. If you need more information about the ASUS Download Center, please refer this link.
1. Connect optic cable from Optical Outlet to Optical Network Terminal (ONT) 2. Connect Optical Network Terminal (ONT) LAN1 to Router WAN port 3. For MIO TV, connect to Router LAN4 Step 1. Setting Up - Connect PC/Mobile phone to Router(wired or wirelessly), open web browser and key in http://router.asus.com or 192.168.50.1 in web address bar. - Select Advanced Settings. Step 2.
- Select Wireless Router Mode(Default) Step 3.
Step 4. IP Configuration - Tick Special Requirement from ISP and select Singtel-Others Note: When Singtel-Others profile is set, LAN Port 4 only be used for Singtel TV.
- Select “Next” to confirm settings Step 5. Wi-Fi Setup - Tick Separate 2.4GHz and 5GHz checkbox. - Enter preferred network name and password for both 2.4GHz and 5GHz bands.
- Keep the checkbox ticked if wish to enable Wi-Fi 6. - Click Next to proceed Step 6. Setting router access and password - Enter your preferred router access login name and password. - Click next to proceed and apply settings. Your router will now reboot.
Step 7. Completed - Connect to the new Wi-Fi network you have just created if you are on wireless device. - Visit http://router.asus.com or 192.168.50.1 in web address bar. Enter your newly created login name and password in Step. 6 to access the UI. - Internet status will indicate ‘Connected.
[Specification]How to compare the specifications of ASUS wireless router models? How to get the specification? 1. You can find the information in the ASUS Global site https://www.asus.com/ 2. Click 3. We use RT-AC1200G+ and RT-AC1200GU routers as examples.
Key-in rt-ac1200g+ 4. Click RT-AC1200G+ 5. Find RT-AC1200G+ product site and click Add to comparison list. 6. Click 7. Key-in : rt-ac1200gu 8.
9. Find RT-AC1200GU product site and click Add to comparison list. 10. Click Compare Now. 11. Compare Result The web pae will list the two models together for you to compare their specifications.
How to get the (Utility / Firmware)? You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. If you need more information about the ASUS Download Center, please refer to this link. The AC adapter sparks when plugged into the outlet Problem: When I plug in the AC adapter into the outlet or extension cord, it might spark, and even the damage can be seen on the plug. Root cause: The spark is called as Arcing.
It may be caused by the outlet is rusty or deformed, or affected by moisture, oxidation...etc. Please change the outlet or extension cord to ensure safety. Solution: Please use a high-quality outlet or extension cord. If the contact area has been deformed or oxidized, please also change it. [Specification]How to check if the ASUS wireless router supports 2.5G for WAN/LAN port? [Specification]How to check if the ASUS wireless router supports 2.5G for WAN/LAN port? Can RJ45 be used for WAN/LAN with 2.
2. Click 3. Example: GT-AX11000 Type in : "gt-ax11000" 4. Click ROG Rapture GT-AX11000 5. Find GT-AX11000 product site and click Specifications.
6. GT-AX11000 only has one WAN/LAN port for 2.5G. Port specifications for the GT-AX11000 are shown below: RJ45 for 10/100/1000 BaseT for WAN x 1 RJ45 for 2.5G BaseT for WAN/LAN x 1 RJ45 for 10 100 1000 BaseT for LAN x 4 How to get the (Utility / Firmware)? You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer to this link. Wi-Fi 6 - Introduction What is Wi-Fi 6？ According to the IEEE (Institute of Electrical and Electronics Engineers) naming convention, the Wi-Fi protocol version has been adopting the naming format "802.11" + letters. Wi-Fi 6 is actually 802.11ax, which is simplified for commercial use and it's more convenient for users to remember. In addition to Wi-Fi 6, the Wi-Fi Alliance has renamed 802.11n and 802.11ac.
• Specifications and features vary by model, and all images are illustrative. Please refer to specification pages for full details. • Unless otherwise stated, all performance claims are based on theoretical performance. Actual figures may vary in real-world situations. How to register the ASUS account? With the ASUS Account, you can use the various services provided by ASUS.
3. Choose the registration method for the member login that you prefer (example: register by email).
4. Fill your information in the required fields marked *. Click "I'm not a robot" and click "Sign Up". 5. Verification of your basic information completed.
6. Please access your email and click the verification link to activate your ASUS account.
