ASUS Desktop PC User Guide PD500TE
E22744 Revised Edition V3 November 2023 Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Contents Notices ................................................................................................................................................. 5 Safety information..........................................................................................................................11 Conventions used in this guide.................................................................................................13 Where to find more information............................................
Appendix Working with Windows® Starting for the first time..............................................................................................................53 Start menu.........................................................................................................................................53 Windows® apps................................................................................................................................54 Connecting to wireless networks..............
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Lithium Battery Warning CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interferencecausing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s).
VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual. Equipment registered based on the confirmation measurement at the user installation site.
other antenna or transmitter subject to the conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Simplified UKCA Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/.
ENERGY STAR® Qualified Product ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR® logo comply with the ENERGY STAR® standard, and the power management feature is enabled by default.
Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel. Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away from any moving parts. CAUTION: DO NOT loosen the thumb screws to access the internal area of your device. If service or repair is required, return your device to an authorized service center.
Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
Package contents ASUS Desktop PC Keyboard x1 (Optional) Mouse x1 (Optional) Installation Guide Power cord x1 ASUS mouse pad x 1 (Optional) Installation Guide x1 Warranty card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows® 7 operating system.
PD500TE Top panel ENGLISH Power button. Press this button to turn on your computer. SD card reader. Insert an SD card into the slot. USB 3.2 Gen 1 ports. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) ports connect to USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others. USB 3.2 Gen 1 Type-C® port. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) Type-C® port connects to USB 3.2 Gen 1 Type-C® devices. The output voltage of USB 3.2 Gen 1 Type C® port is 5V/3A.
ENGLISH PD500TE Rear panel DisplayPort. This port is for a DisplayPort-compatible device. HDMI™ ports. These ports are for High-Definition Multimedia Interface (HDMI™) connectors, and are HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. • The on-board DisplayPort and HDMI™ port only work while using a CPU with integrated graphics.
ENGLISH Realtek 2.5Gb Ethernet port. This port allows 2.5Gbps Ethernet connection to a Local Area Network (LAN) through a network hub. Refer to the table below for the Ethernet port LED indications. Realtek 2.5Gb Ethernet port LED indications Activity/Link LED Status OFF GREEN Description No link Linked Speed LED Status OFF GREEN BLINKING Data activity ORANGE ACT/LINK SPEED LED LED Description No link 2.5 Gbps connection 1 Gbps / 100 Mbps / 10 Mbps connection LAN port Microphone port (pink).
Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. ENGLISH • PCIEX16_1 slot supports graphics cards and storage devices only while other PCIE slots support storage devices and other PCIe devices. • Install the primary graphics card in PCIEX16_1 if you use two graphics cards. PCIEX16_1 PCIEX1_1 PCIEX16_2 PCIEX1_2 • Refer to Installing a graphics card in your computer for detailed instructions. ASUS Graphics Cards (on selected models only).
Installing memory in your computer ENGLISH This desktop PC comes with four Double Data Rate 4 (DDR4) Dual Inline Memory Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets. DIMM_B1 or DIMM_B2 DIMM_A1 1st DIMM_A2 1st Channel DIMM_B1 DIMM_B2 DIMM_A1 DIMM_A2 Sockets Channel A DIMM_A1 & DIMM_A2 Channel B DIMM_B1 & DIMM_B2 Recommended memory configurations • Follow the installation sequence below to ensure system stability and avoid possible booting up failure.
DIMM_B2 DIMM_B2 ENGLISH or DIMM_B2 DIMM_B2 DIMM_A2 DIMM_A2 DIMM_B1 DIMM_B2 DIMM_B1 DIMM_B2 DIMM_B1 DIMM_B2 DIMM_B1DIMM_A1 DIMM_B2DIMM_A2 DIMM_A1 DIMM_A2 DIMM_A2 DIMM_A2 • Install DIMMs with the same capacity from the same manufacturer in the slots of the same channel.
Installing memory in your computer ENGLISH To install memory in your computer: 1. Turn off your computer. 2. Unplug all cables from your computer. 3. Open your computer case. 4. Remove the graphics card. 5. Locate an empty DIMM socket. 6. Press down and outward on the DIMM ejector(s) to unlock the DIMM socket.
Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place. ENGLISH 7. START RESET A A B or START RESET A A B 8. Install the graphics card. 9. Close your computer case. The above pictures are for reference only. The inner structure of the desktop PC may vary.
Installing a graphics card in your computer ENGLISH To install a graphics card in your computer: 24 1. Turn off your computer. 2. Unplug all cables from your computer. 3. Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card. 4. Align the notch on your graphics card with the key of the slot, and then insert the card into the slot. 5. The ejector will snap back into place automatically.
Use a screw driver and a screw to lock the graphics card on the chassis. 7. (Optional) Connect a proper power supply plug to the graphics card. ENGLISH 6.
Setting up your computer ENGLISH This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Connecting an external monitor Using the onboard display output ports Connect your monitor to the onboard display output port. To connect an external monitor using the onboard display output port: 1. Connect a monitor to a display output port on the rear panel of your computer. 2. Plug the monitor to a power source.
Connecting a USB keyboard and a USB mouse ENGLISH Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. ` Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. For safety purpose, ONLY connect the power cord to a grounded electrical outlet..
Turning your computer ON ENGLISH This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button 3. Wait until the operating system loads automatically. Enabling fast startup You can shut down the computer with fast startup enabled.
Chapter 2 Connecting devices to your computer Chapter 2 ENGLISH Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 3.2 Gen 2, USB 3.2 Gen 1, USB 3.2 Gen 1 Type-C® and USB 2.0 ports on the top and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer. You can enable or disable the top and rear USB 3.2 Gen 2, USB 3.2 Gen 1, USB 3.
Connecting microphone and speakers ENGLISH This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers. • When your Desktop PC comes with an internal speaker, the audio output will be from the internal speaker. • When you connect an external audio device such as earphone or speaker, you need to enable the audio device output.
LINE OUT ENGLISH Connecting 2-channel Speakers Connecting 4-channel Speakers LINE OUT ASUS Desktop PC 31
Connecting 5.1-channel Speakers ENGLISH LINE OUT Connecting 7.
Changing to the external audio output ENGLISH When you connect an external audio device to your Desktop PC, enable the audio device output to ensure a clear audio quality. To change to the external audio output: 1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up. For the location of the rear Line Out port, refer to the section Getting to know your computer. 2. Tick Front Speaker Out, then click OK. 3.
Connecting multiple external displays ENGLISH Your desktop PC may come with VGA, HDMI™, or DVI ports and allows you to connect multiple external displays. Setting up multiple displays When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2.
Connecting an HDTV ENGLISH Connect a High Definition TV (HDTV) to the HDMI™ port of your computer. • You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately. • To get the best display performance, ensure that your HDMI™ cable is less than 15 meters.
ENGLISH 36 Chapter 2: Connecting devices to your computer
Chapter 3 Using your computer Chapter 3 ENGLISH Using your computer Proper posture when using your Desktop PC When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Using the memory card reader ENGLISH Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives. To use the memory card: 1. Insert the memory card into the card slot. • A memory card is keyed so that it fits in only one direction. DO NOT force a card into a slot to avoid damaging the card.
Configuring the USB ports using the BIOS ENGLISH You can enable or disable the top and rear USB 3.2 Gen 2, USB 3.2 Gen 1, USB 3.2 Gen 1 Type-C® and USB 2.0 ports from the BIOS Setup. To disable or enable the top and rear USB 3.2 Gen 2, USB 3.2 Gen 1, USB 3.2 Gen 1 Type-C® and USB 2.0 ports: 1. Press to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter Advanced Mode.
Configuring the HDD security setting using the BIOS ENGLISH You can set a password in the BIOS Setup to protect your HDD. To set a password for your HDD from the BIOS Setup: 1. Press to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Main > HDD Security Configurations for selected drive to open the HDD Password screen. 3. Select the Set User Password item and press . 4.
Chapter 4 Connecting to the Internet Chapter 4 ENGLISH Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with your DSL/cable modem. 2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.
Connecting via a local area network (LAN) ENGLISH To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable LAN 2. Turn on your computer. 3. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection.
Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: Launch Network and Sharing Center in either of these two ways: a) From the taskbar, right-click ENGLISH 1. , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Return to the Network and Sharing Center and then click Set up a new connection or network. 7. Select Connect to the Internet and click Next. 8. Select Broadband (PPPoE) and click Next. 9. Follow the next onscreen instructions to complete the setup. ENGLISH 6. Configuring a static IP network connection To configure a static IP network connection: 1. 44 Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3.
Chapter 5 Troubleshooting Chapter 5 ENGLISH Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? ? My computer cannot be powered on and the power LED on the front panel does not light up. • Check if your computer is properly connected. • Check if the wall outlet is functioning. • Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1. My computer hangs.
? The arrow keys on the number key pad are not working. ENGLISH Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad. ? ? ? 46 No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer.
? I want to restore or undo changes to my computer’s system settings without affecting my personal files or data. ? The picture on the HDTV is distorted. • It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution: • ? • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on.
Power ENGLISH Problem No power (The power indicator is off) Possible Cause Action Incorrect power voltage • S et your computer’s power voltage switch to your area’s power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned on. Press the power key on the front panel to ensure that your computer is turned on. Your computer’s power cord is not properly connected.
Problem Cannot access the Internet Possible Cause Action The LAN cable is not connected. Connect the LAN cable to your computer. LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not properly connected to a router or hub. Ensure that your computer is properly connected to a router or hub. Network settings Contact your Internet Service Provider (ISP) for the correct LAN settings.
System ENGLISH Problem System speed is too slow The system often hangs or freezes. The system does not boot up 50 Possible Cause Action Too many programs are running. Close some of the programs. Computer virus attack •U se an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive.
Problem Too noisy right after turning on the computer. Possible Cause Action Your computer is booting up. It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old BIOS version Update the BIOS to the latest version. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions. The CPU fan has been replaced.
ENGLISH 52 Chapter 5: Troubleshooting
Appendix Working with Windows® Appendix ENGLISH Working with Windows® Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® operating system. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Settings • Your account After configuring the basic items, Windows® proceeds to install your apps and preferred settings.
Opening programs from the Start menu ENGLISH One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. • Use the arrow keys to browse through the programs. Press to launch it. Windows® apps Some Windows® apps require signing in to your Microsoft account before they are fully launched.
3. Select a device from the list to pair your computer with the device. ENGLISH For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your computer. Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your computer’s LAN port. Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
• Launch the Start menu, select the power icon then select Shut down to do a normal shutdown. ENGLISH From the log-in screen, select the power icon then select Shut down. • to launch Shut Down Windows. Select Shut down from the dropPress down list then select OK. If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
