E9102 First Edition March 2014 Notebook PC E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual......................................................................................................7 Conventions used in this manual.............................................................................. 9 Icons..................................................................................................................................... 9 Typography..............................................................................................................
Using the keyboard....................................................................................................40 Function keys.................................................................................................................... 40 Windows® 8.1 keys.......................................................................................................... 41 Using the numeric keypad...........................................................................................
Chapter 4: Featured ASUS apps USB Charger+...............................................................................................................76 Setting the quick-charge limit.................................................................................... 76 ASUS FingerPrint.........................................................................................................78 Using the ASUS FingerPrint app.................................................................................
Appendices DVD-ROM Drive Information (on selected models)............................................ 118 Blu-ray ROM Drive Information (on selected models)....................................... 120 Internal Modem Compliancy...................................................................................... 120 Overview............................................................................................................................. 121 Network Compatibility Declaration.........................
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook PC. Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC. Chapter 3: Working with Windows® 8.1 This chapter provides an overview of using Windows® 8.1 in your Notebook PC.
Chapter 5: Power-on Self-Test (POST) This chapter shows you how to use POST to change the settings of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC's data and components.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating. Do not leave your Notebook PC on your lap or near any part of your body to prevent discomfort or injury from heat exposure. Do not use damaged power cords, accessories, and other peripherals with your Notebook PC.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC. Do not place objects on top of your Notebook PC.
Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Chapter 1: Hardware Setup Notebook PC E-Manual 13
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model.
Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording. Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC.
Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience. It also simulates the functions of a regular mouse.
Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled.
Battery pack The battery pack is automatically charged when your Notebook PC is connected to a power source. When charged, the battery pack supplies power to your Notebook PC. Spring battery lock The spring battery lock automatically locks the battery pack in place once it is inserted into the battery slot. IMPORTANT! This lock should be held in an unlocked position when removing the battery pack. Audio speakers The built-in audio speaker allows you to hear audio straight from the Notebook PC.
Right Side Headphone output/microphone input combo jack port This port allows you to connect your Notebook PC to amplified speakers or headphones. You can also use this port to connect your Notebook PC to an external microphone. USB 2.0 ports These USB (Universal Serial Bus) ports are compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers.
Optical disc drive eject button Press this button to eject the optical drive tray. Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work. WARNING! Use the manual eject hole only when the electronic eject button does not work. NOTE: For more details, refer to the Using the optical drive section in this manual.
Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC.
VGA port This port allows you to connect your Notebook PC to an external display. LAN port Insert the network cable into this port to connect to a local area network. HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. USB 3.0 port This USB (Universal Serial Bus) 3.0 port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. USB 3.0 port with USB Charger+ This USB 3.
Front Side Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.
Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%. Blinking Orange The Notebook PC is running on battery mode and the battery power is less than 10%. Lights off The Notebook PC is running on battery mode and the battery power is between 10% to 100%.
Chapter 2: Using your Notebook PC Notebook PC E-Manual 25
Getting started NOTE: If your Notebook PC’s removable battery pack is not yet installed, use the following procedures for installation. Install the battery pack. A. Move the spring battery lock to the unlocked position. B. Align and insert the battery pack into the Notebook PC’s battery slot.
Charge your Notebook PC. A. Connect the AC power cord to the AC/DC adapter. B. Plug the AC power adapter into a 100V~240V power source. C. Connect the DC power connector into your Notebook PC’s power (DC) input. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region.
IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. • Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.
Lift to open the display panel. Press the power button.
Gestures for the touchpad Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touchpad. Moving the pointer You can tap or click anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
One-finger gestures Left-click Right-click • In the Start screen, click an app to launch it. • • In Desktop mode, doubleclick an application to launch it. In the Start screen, click an app to select it and launch the settings bar. You can also press this button to launch the All Apps bar. • In Desktop mode, use this button to open the rightclick menu.
Tap/Double tap • In the Start screen, tap an app to launch it. • In Desktop mode, double-tap an application to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.
Top edge swipe • In the Start screen, swipe from the top edge to launch the All Apps bar. • In a running app, swipe from the top edge to view its menu. Left edge swipe Right edge swipe Swipe from the left edge to shuffle Swipe the right edge to launch the your running apps. Charm bar.
Two-finger gestures Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad. Drag and drop Select an item then press and hold the left button. Using your other finger, slide down the touchpad to drag and drop the item to a new location.
Using ASUS Smart Gesture The ASUS Smart Gesture app of your Notebook PC allows you to enable other touchpad gestures or disable selected gestures depending on your preference. Enabling the rotate gesture 1. From the taskbar on your Desktop, click 2. Double-click the Notebook PC E-Manual . icon to launch the ASUS Smart Gesture app.
3. In the ASUS Smart Gesture window, tick Rotate 4. Click Apply to save the changes then OK to exit the ASUS Smart Gesture window.
Enabling the three-finger gestures 1. From the taskbar on your Desktop, click 2. Double-click the Notebook PC E-Manual . icon to launch the ASUS Smart Gesture app.
3. In the ASUS Smart Gesture window, tick the gestures you would like to enable under Three Fingers 4. Click Apply to save the changes then OK to exit the ASUS Smart Gesture window.
Using the rotate and three-finger gestures Rotate Swipe left or swipe right With one finger steady on the touchpad, rotate another finger clockwise or counterclockwise. Swipe three fingers left or right to navigate pages. Swipe up Swipe down Swipe three fingers upward to show all running applications. Swipe three fingers downward to show the Desktop mode.
Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel off Activates the second screen NOTE: Ensure that the second display is connected to your Notebook PC.
Turns the speaker volume down Turns the speaker volume up Windows® 8.1 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Press this key to go back to the Start screen. If you are already in the Start screen, press this key to go back to the last app you opened. Press this key to simulate the right-click functions. Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same.
Using the optical drive NOTE: • The actual location of the electronic eject button may vary depending on your Notebook PC model. • The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remaing the same. Inserting an optical disc 1. 42 While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray.
2. Gently pull out the drive tray. IMPORTANT! Be careful not to touch the optical drive lens. Ensure that there are no objects that may get jammed under the drive tray. 3. Hold the disc by the edge, with its printed side up, then gently place it inside the hub. 4. Push down the disc’s plastic hub until it snaps onto the optical drive hub.
5. Push the drive tray gently to close the optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work. To manually eject the optical drive tray, insert a straightened paper clip into the manual eject hole until the drive tray opens.
Chapter 3: Working with Windows® 8.
Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® 8.1 operating system. To start your Notebook PC for the first time: 1. Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears. 2. From the setup screen, pick your region and a language to use on your Notebook PC. 3. Carefully read the License Terms. Select I accept. 4.
Windows® UI Windows® 8.1 comes with a tile-based user interface (UI) which allows you to organize and easily access Windows® apps from the Start screen. It also includes the following features that you can use while working on your Notebook PC. Start screen The Start screen appears after successfully signing in to your user account. It helps organize all the applications you need in just one place. Windows® Apps These are apps pinned on the Start screen and displayed on tiled-format for easy access.
Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC. The functions in these hotspots can be activated using the touchpad.
Hotspot Action upper left corner Hover your mouse pointer on the upper left corner then tap/click on the recent app’s thumbnail to revert back to that running app. If you launched more than one app, slide down to show all running apps. lower left corner From a running app screen: Hover your mouse pointer on the lower left corner then tap/click to go back to the Start screen. NOTE: You can also press the Windows key on your keyboard to go back to the Start screen.
Hotspot Action top side Hover your mouse pointer on the top side until it changes to a hand icon. Drag then drop the app to a new location. NOTE: This hotspot function only works on a running app or when you want to use the Snap feature. For more details, refer to the Snap feature under Working with Windows® apps. upper or lower right corner 50 Hover your mouse pointer on the upper or lower right corner to launch the Charms bar.
Start button Windows® 8.1 features the Start button which allows you to switch between the two most recent apps that you opened. The Start button may be accessed from the Start screen, while on Desktop mode, and on any app that is currently open onscreen. Start button on the Start screen NOTE: The actual color of your Start button varies depending on the display settings you chose for your Start screen.
Start button on Desktop mode Context menu The context menu appears as a box filled with quick access to some of the programs inside Windows® 8.1 when you right-click on the Start button. The context menu also includes the following shut down options for your Notebook PC: sign out, sleep, shut down, restart.
Customizing your Start screen Windows® 8.1 also enables you to customize your Start screen, allowing you to boot directly to the Desktop mode and customize the arrangement of your apps onscreen. To customize the settings of your Start screen: 1. Launch the Desktop. 2. Right-click anywhere on the taskbar, except on the Start button, to launch the pop-up window. 3. Click Properties then select the Navigation tab to tick the Navigation and Start screen options you want to use. 4.
Working with Windows® apps Use your Notebook PC’s touchpad, or keyboard to launch, customize, and close apps. Launching apps Position your mouse pointer over the app then left-click or tap once to launch it. Press twice then use the arrow keys to browse through the apps. Press to launch an app. Customizing apps You can move, resize, unpin, or close apps from the Start screen using the following steps: Moving apps Double-tap on the app then drag and drop the app to a new location.
Unpinning apps Right-click on the app to activate the Customize bar then tap/click . Closing apps 1. Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon. 2. Drag then drop the app to the bottom of the screen to close it. From the running app’s screen, press Notebook PC E-Manual .
Accessing the Apps screen Aside from the apps already pinned on your Start screen, you can also open other applications through the Apps screen. NOTE: Actual apps shown onscreen may vary per model. The following screenshot is for reference only. Launching the Apps screen Launch the Apps screen using your Notebook PC's touchpad or keyboard. On the Start screen, click the From the Start screen, Press 56 button. then press Notebook PC E-Manual .
Pinning more apps on the Start screen You can pin more apps on the Start screen using your touchpad. 1. Launch the Apps screen 2. Right-click on the apps that you want to add on the Start screen. 3. Tap/click on the icon to pin the selected apps on the Start screen.
Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC.
Launching the Charms bar NOTE: When called out, the Charms bar initially appears as a set of white icons. The image above shows how the Charms bar looks like once activated. Use your Notebook PC’s touchpad or keyboard to launch the Charms bar. Move your mouse pointer on the upper or lower right corner of the screen.
Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Notebook PC. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, you can also use this to revert back to a recently opened app. Devices This charm allows you to access and share files with the devices attached to your Notebook PC such as an external display or printer.
Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. IMPORTANT! Ensure that your Notebook PC’s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature.
Using Snap Use your Notebook PC’s touchpad or keyboard to activate and use Snap. 1. Launch the app you wish to snap. 2. Hover the mouse point on the top side of your screen. 3. Once the pointer changes to a hand icon, drag then drop the app to the left or right side of the display panel. 4. Launch another app. 1. Launch the app you wish to snap. 2. Press and the left or right arrow key to snap the app to the left or right pane. 3. 62 Launch another app.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 8.1.
Launches the Project pane Opens the Everywhere option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings 64 Notebook PC E-Manual
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC. Enabling Wi-Fi Activate Wi-Fi in your Notebook PC using the following steps on your touchpad. 1. Launch the Charms bar. 2. Tap/click 3. and tap/click .
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetoothenabled devices. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. To do this, use your touchpad as follows: 1. Launch the Charms bar. 2.
Airplane mode The Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. Turning Airplane mode on 1. Launch the Charms bar. 2. Tap/click 3. and tap/click . Move the slider to the right to turn the Airplane mode on. . Press Turning Airplane mode off 1. Launch the Charms bar. 2. Tap/click 3. Press and tap/click . Move the slider to the left to turn the Airplane mode off. .
Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection. To configure your settings, refer to the following procedures.
6. Tap/click Obtain an IP address automatically then tap/click OK. NOTE: Proceed to the next steps if you are using PPPoE connection. Return to the Network and Sharing Center window then tap/click Set up a new connection or network. 7. 8. Select Connect to the Internet then tap/click Next. 9. Tap/click Broadband (PPPoE). 10. Type your User name, Password, and Connection name then tap/click Connect. 11. Tap/click Close to finish the configuration. 12.
Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Tap/click from the Charms bar then tap/click > Shut down to do a normal shutdown. • From the log-in screen, tap/click > Shut down. • You can also shut down your Notebook PC using Desktop mode. To do this, launch the desktop then press alt + f4 to launch the Shut Down window. Select Shut Down from the drop-down list then select OK.
Windows® 8.1 lock screen The Windows® 8.1 lock screen appears when you wake your Notebook PC from sleep or hibernate mode. It also appears when you lock or unlock Windows® 8.1. The lock screen can be customized to regulate access to your operating system. You can change its background display and access some of your apps while your Notebook PC is still locked. To proceed from the lock screen 1. Tap/click on the touchpad or press any key on your Notebook PC's keyboard. 2.
Customizing your lock screen You can customize your lock screen to show your preferred photo, a photo slideshow, app updates, and quickly access your Notebook PC’s camera. To change the settings of your lock screen, you may refer to the following information: Selecting a photo 1. Launch the Charms bar > Settings. 2. Select Change PC Settings > Lock screen. 3. Under the Lock screen preview, click Browse to select the photo you would like to use as a background on your lock screen.
Adding app updates 1. Launch the Charms bar > Settings. 2. Select Change PC Settings > Lock screen. 3. Scroll down until you see the Lock screen apps option. 4. Use the following options to add the apps whose updates you would like to see from your lock screen: Activating your Notebook PC camera from the lock screen From the lock screen, you can swipe down to activate and use your Notebook PC's camera. Refer to the following steps on how to enable this feature: 1.
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Chapter 4: Featured ASUS apps Notebook PC E-Manual 75
USB Charger+ USB Charger+ allows you to quick-charge devices using your Notebook PC’s USB 3.0 charge port with the icon. WARNING: If your connected device overheats, remove it immediately. Setting the quick-charge limit By default, your Notebook PC can support quick-charging via the USB Charger+ port while on power adapter mode.
3. Move the percentage slider to the left or to the right to set the limit for charging devices. NOTE: The default limit is set to 40% but you can set the quick-charge limit from 20% to 99%. 4. Click OK to save and exit.
ASUS FingerPrint Capture fingerprint biometrics on your Notebook PC’s fingerprint sensor using the ASUS FingerPrint app. This app allows you to use fingerprint biometrics as user-authenticated access into your Notebook PC’s system and applications. Using this app, you can enable the following features: • Swipe your finger over the fingerprint sensor to log on from boot up straight into the Windows® operating system without manually keying in passwords.
2. Click Register to create a new fingerprint account. 3. Key in your user account password then click OK.
4. Click the on the finger illustration that corresponds to the same finger you would like to use as your fingerprint biometric data. 5. Swipe your designated finger twice on the fingerprint sensor to create your fingerprint biometric data.
6. 1 and 2 changes to blue to indicate that the fingerprint was successfully captured. Click Next to proceed. 7. Create your boot key password in the next window to serve as backup access for your fingerprint biometric data.
8. Click Enable to activate using your current fingerprint biometric data for system log on. 9. The ASUS FingerPrint settings window appears next. You may either close this window or change the settings of your fingerprint biometric data. NOTE: For more information on configuring your fingerprint biometric settings, refer to the ASUS FingerPrint Settings section in this manual.
ASUS FingerPrint settings Configure your boot key settings and fingerprint biometrics using the basic and advanced options of the ASUS FingerPrint settings. Accessing the ASUS FingerPrint settings The ASUS FingerPrint settings window appears right after creating your first fingerprint biometric data. Later on, you may also access this window by launching the ASUS FingerPrint app from the Start Screen.
Advanced The Advanced settings of ASUS FingerPrint allows you to setup lock options when the wrong password or fingerprint is detected, back up and import your account information, and delete fingerprint or boot key records from your system.
Trusted Platform Module (TPM) The TPM, or Trusted Platform Module, is a security hardware device on the system board that will hold computer-generated keys for encryption. It is a hardware-based solution that can help avoid attacks by hackers looking to capture passwords and encryption keys for sensitive data.
Enabling TPM Support Restart your Notebook PC then press during POST. Set TPM Support to [Enable] in BIOS setup Advanced > Trusted Computing. NOTE: For more information on POST, refer to the Chapter 5: Power-On Self-Test (POST) section in this manual. Main ASUS Setup Utility Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
ASUSPRO Business Center The ASUSPRO Business Center is an application hub that features some exclusive ASUS apps and the Intel® Small Business Advantage (SBA) to improve manageability when using your Notebook PC for business productivity. Accessing ASUS Business Center Launch the Apps screen then click on the ASUSPRO Business Center icon from the list of applications.
ASUSPRO Business Center home screen menu options Click on any of these icons to launch the application.
ASUSPRO Business Center menu options Login/Logout - This option allows you to login or logout from ASUSPRO Business Center using your ASUSPRO Business Center password. Home - This option allows you to return to the ASUSPRO Business Center home page. Alert Center - This option allows you to view the list of alerts sent to your Notebook PC. Settings - This option allows you to configure your password settings, send email settings, and export/import settings.
ASUSPRO Business Center apps USB Blocker This application allows you to restrict which USB devices are permitted to access your Notebook PC. Using this app, you can prevent unauthorized Notebook PC access from these USB device categories: audio/video, entertainment, storage, office, and others. Software Monitor This application allows you to monitor other security-related system applications so you can receive alerts when they stop running.
Health Center This application allows you to schedule maintenance tasks that help maintain system performance. It also allows you to receive email notifications whenever your Notebook PC receives alerts as balloon messages or as sent to its Windows® system tray. Data Backup and Restore This application allows you to automatically backup your specified data based from a predefined schedule. This backup process automatically runs in the background even while you are using your Notebook PC.
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Chapter 5: Power-On Self-Test (POST) Notebook PC E-Manual 93
The Power-On Self-Test (POST) The Power-On Self-Test (POST) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details.
BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory. Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. 1. Main On the Boot screen, select Boot Option #1.
and select a device as the Boot Option #1. 2. Press Main Advanced Boot Security ASUS Setup Utility Save & Exit Boot Configuration Fast Boot [Enabled] Launch CSM [Disabled] Sets the system boot order Driver Option Priorities Boot Option Priorities Boot Option #1 Boot Option #1 Windows Boot [Windows Boot Manager Manager] Disabled Add New Boot Option Delete Boot Option →← : : ↑↓ Enter: +/— : F1 : F9 : F10 : ESC : Select Screen Select Item Select Change Opt.
Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: Main • If you install a User Password, you will be prompted to input this before entering your Notebook PC's operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS.
To set the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in a password then press 3. Re-type to confirm the password then press . . To clear the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in the current password then press 3. Leave the Create New Password field blank then press . . 4. Select Yes in the confirmation box then press 98 .
I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. ASUS Setup Utility Security I/O Interface Security LAN Network Interface [UnLock] Wireless Network Interface [UnLock] HD AUDIO Interface [UnLock] If Locked, LAN controller will be disabled. USB Interface Security Lock LAN Network Interface UnLock →← : Select Screen : Select Item ↑↓ Enter: Select +/— : Change Opt.
USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. ASUS Setup Utility Security USB Interface Security USB Interface [UnLock] External Ports [UnLock] CMOS Camera [UnLock] Card Reader Lock [UnLock] USB Interface UnLock If Locked, all USB device will be disabled →← : Select Screen ↑↓ : Select Item Enter: Select +/— : Change Opt.
Set Master Password In the Security menu, you can use Set Master Password to set up a password-enabled access to your hard disk drive. ASUS Setup Utility Main Setup Advanced Security(C) Save Exit Aptio UtilityBoot - Copyright 2011 &American Megatrends, Inc. Password Description Set HDD Master Password. If ONLY the Administrator’s password is set,then this only limits access to Setup and is only asked for when entering Setup.
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Main Advanced Boot ASUS Setup Utility Security Save & Exit Exit system setup after saving the changes. Save Changes and Exit Discard Changes and Exit Save Options Save Changes Discard Changes Restore Defaults Boot Override Windows Boot Manager Launch EFI Shell from filesystem device →← : : ↑↓ Enter: +/— : F1 : F9 : F10 : ESC : Select Screen Select Item Select Change Opt.
To update the BIOS: 1. Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. Connect your flash disk drive to your Notebook PC. 4. Restart your Notebook PC then press 5. during POST. From the BIOS menu, Select Advanced > Start Easy Flash, then press Main . ASUS Setup Utility Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
6. Locate your downloaded BIOS file in the flash disk drive then press . ASUSTek Easy Flash Utility FLASH TYPE: MXIC 25L Series New BIOS Current BIOS Platform: PU550 Platform: Unknown Version: 101 Version: Unknown Build Date: Oct 26 2012 Build Date: Unknown Build Time: 11:51:05 Build Time: Unknown FSO FS1 0 EFI
FS2 FS3 FS4 [←→]: Switch [↑↓]: Choose [q]: Exit [Enter]: Enter/Execute 7.Troubleshoot By pressing during POST, you can access Windows® 8.1 troubleshoot options which includes the following: • Refresh your PC • Reset your PC • Advanced options Refresh your PC Use Refresh your PC if you want to refresh your system without losing your current files and applications. To access this during POST: 1. Restart your Notebook PC then press 2. POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot. during 3. Tap/click Refresh your PC. 4.
Reset your PC IMPORTANT! Back up all your data before performing this option. Use Reset your PC to restore your Notebook PC to its default settings. To access this during POST: 1. Restart your Notebook PC then press during POST. 2. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot. 3. Tap/click Reset your PC. 4. In the Reset your PC screen, read the bullet points to learn more about using this option then tap/click Next. 5.
Advanced options Use Advanced options to perform additional troubleshooting options in your Notebook PC. To access this during POST: 1. Restart your Notebook PC then press during 2. POST. Wait for Windows® to load the Choose an option screen then tap/click Troubleshoot. 3. Tap/click Advanced options. 4. In the Advanced options screen, select the troubleshooting option you wish to perform. 5. Follow the succeeding steps to complete the process.
4. In the Advanced options screen, select System Image Recovery. 5. Choose an account you would like to recover using a system image file. 6. Type your account password then tap/click Continue. 7. Select Use the latest available system image (recommended), then tap/click Next. You can also choose Select a system image if your system image is in an external device or DVD. 8. Follow the succeeding steps to complete the system image recovery procedure.
Tips and FAQs Notebook PC E-Manual 109
Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. • Use ASUS Live Update to update ASUS-exclusive applications, drivers and utilities in your Notebook PC. Refer to the ASUS Tutor installed in your Notebook PC for more details.
Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness.
4. 5. 6. My battery LED indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. Why is my touchpad not working? • Press to enable your touchpad.
8. Why does audio still come out from my Notebook PC’s audio speakers even if I already connected my headphone into the right jack port? Go to Control Panel > Hardware and Sound then access Audio Manager to configure the settings. 9. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing . 10.
Software FAQs 1. When I turn on my Notebook PC, the power indicator lights up but not my drive activity indicator. System bootup does not happen as well. What can I do to fix this? You can try doing any of the following suggestions: 2. • Force shutdown your Notebook PC by pressing the power button for more than four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC.
4. My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: 5. • Remove all connected devices to your Notebook PC then restart your system. • Press F9 upon startup. When your Notebook PC enters Troubleshooting, select Refresh or Reset your PC. • If the problem still exists, contact your local ASUS service center for assistance.
6. How can I boot to DOS using my USB drive or ODD? Refer to the following steps: 116 a. Restart your Notebook PC and enter BIOS by pressing F2 on your keyboard. b. Go to Boot > Launch CSM > Enabled. c. Go to the Security menu then set Secure Boot Control to Disabled. d. Press F10 to save changes and exit BIOS. e. Press and hold ESC to launch boot menu when your Notebook PC restarts.
Appendices Notebook PC E-Manual 117
DVD-ROM Drive Information (on selected models) The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.
Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam Region 4 Australia, Caribbean (Except US Territories), Central America, Ne
Blu-ray ROM Drive Information (on selected models) The Blu-ray ROM Drive allows you to view high definition (HD) videos and other disc file formats such as DVDs and CDs. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories. Region B European, African, and South West Asian countries and their territories; Australia and New Zealand.
Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
This table shows the countries currently under the CTR21 standard.
This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21. html 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series connection and caller ID facilities.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.
Declaration of Conformity (R&TTE directive 1999/5/EC) The following items were completed and are considered relevant and sufficient: • Essential requirements as in [Article 3] • Protection requirements for health and safety as in [Article 3.1a] • Testing for electric safety according to [EN 60950] • Protection requirements for electromagnetic compatibility in [Article 3.
IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
Déclaration d’Industrie Canada relative à l’ exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité aux expositions RF.
Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France Restricted Wireless Frequency Bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors are: • 10mW for the entire 2.4 GHz band (2400 MHz–2483.5 MHz) • 100mW for frequencies between 2446.5 MHz and 2483.
Departments in which the use of the 2400–2483.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2. TV Notices Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nell’ambiente.
Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French 134 Notebook PC E-Manual
German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual 135
ENERGY STAR complied product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
Global Environmental Regulation Compliance and Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/english/Compliance.
Regional notice for Singapore Complies with IDA Standards DB103778 This ASUS product complies with IDA Standards. Regional notice for India This product complies with the “India E-waste (Management and Handling)Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1 % by weight in homogenous materials and 0.
Notebook PC E-Manual 139 EC Declaration of Conformity GERMANY Country: Model name : Ver. 140331 Product name : PU551L,PRO551L,E551L Declaration Date: 05/05/2014 Year to begin affixing CE marking: 2014 CE marking Signature : __________ Position : CEO Name : Jerry Shen (EC conformity marking) Regulation (EC) No. 617/2013 Regulation (EC) No. 642/2009 2011/65/EU-RoHS Directive Regulation (EC) No. 278/2009 EN 60065:2002 / A12:2011 EN 301 489-1 V1.9.2(2011-09) EN 301 489-3 V1.4.
Notebook PC E-Manual EC Declaration of Conformity 4F, No. 150, LI-TE Rd., PEITOU, TAIPEI 112, TAIWAN TAIWAN ASUS COMPUTER GmbH HARKORT STR. 21-23, 40880 RATINGEN GERMANY Address, City: Country: Authorized representative in Europe: Address, City: Country: Model name : Ver. 130816 Product name : PU550C, PRO550C, E550C Declaration Date: 01/05/2014 Year to begin affixing CE marking: 2014 Signature : __________ Position : CEO Name : Jerry Shen (EC conformity marking) Regulation (EC) No.
