E11770 First Edition July 2016 E-Manual
COPYRIGHT INFORMATION No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Table of Contents About this manual......................................................................................................6 Conventions used in this manual.............................................................................. 8 Icons..................................................................................................................................... 8 Typography..............................................................................................................
Using the numeric keypad........................................................................................... 49 Chapter 3: Working with Windows® 10 Starting for the first time..........................................................................................52 Start menu....................................................................................................................53 Windows® apps..............................................................................................
Tips and FAQs Useful tips for your Notebook PC.........................................................................102 Hardware FAQs............................................................................................................103 Software FAQs..............................................................................................................106 Appendices Overview.....................................................................................................................
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook PC. Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC. Chapter 3: Working with Windows® 10 This chapter provides an overview of using Windows® 10 in your Notebook PC.
Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks. WARNING! This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC's data and components.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating. Do not leave your Notebook PC on your lap or near any part of your body to prevent discomfort or injury from heat exposure. Do not use damaged power cords, accessories, and other peripherals with your Notebook PC.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth. Do not use strong solvents such as thinners, benzene, or other chemicals on or near your Notebook PC. Do not place objects on top of your Notebook PC.
Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercurycontaining button cell battery) should not be placed in municipal waste. Check local regulations for disposal of electronic products. Do not throw the battery in municipal waste.
Notebook PC E-Manual
Chapter 1: Hardware Setup Notebook PC E-Manual 13
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model.
Array microphone The array microphones feature echo canceling, noise suppression, and beam forming functions for better voice recognition and audio recording. Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Display panel The high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on your Notebook PC.
ROG key Press the ROG key to open the Gaming Center application of your Notebook PC. Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience.
Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status. Refer to the following table for details: Color Status Solid Green The Notebook PC is plugged to a power source, charging its battery, and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
Airplane mode indicator This indicator lights up when the Airplane mode in your Notebook PC is enabled. NOTE: When enabled, the Airplane mode disables all wireless connectivity. Number lock indicator This indicator lights up when the number lock function is activated. This allows you to use some of the keys on your keyboard for numeric input. Power button Press the power button to turn your Notebook PC on or off.
Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled.
Compartment cover This cover protects the reserved spaces in your Notebook PC for the removable NVMe SSD (M.2 2280 slot) and RAM (RandomAccess Memory) modules. NOTE: • For more details on how to replace or install the RAM modules of your Notebook PC, refer to the Chapter 5: Upgrading your Notebook PC section in this E-Manual. • The M.2 2280 slot does not support M.2 SATA SSD. Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC.
Right Side Memory card reader This built-in memory card reader supports SD card formats. USB 3.0 ports These Universal Serial Bus 3.0 (USB 3.0) ports provide a transfer rate of up to 5 Gbit/s and are backward compatible with USB 2.0. Wi-Fi antenna port (on selected models) This port allows you to connect an external Wi-Fi antenna. Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC.
Left Side Kensington® security slot The Kensington® security slot allows you to secure your Notebook PC using Kensington® compatible Notebook PC security products. Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur.
Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Ensure not to cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. LAN port Insert the network cable into this port to connect to a local area network (LAN).
USB Type-C/Thunderbolt 3 combo port The USB 3.1 (Universal Serial Bus 3.1) port provides a transfer rate up to 10 Gbit/s and is backward compatible to USB 2.0. Use a Thunderbolt 3 adapter to connect your Notebook PC to a DisplayPort, VGA, DVI, or HDMI external display and experience high-resolution display features via Intel® Thunderbolt™ technology. NOTE: Transfer rate of this port may vary per model. USB Type-C port The USB 3.1 (Universal Serial Bus 3.
Front Side Status indicators The status indicators help identify the current hardware status of your Notebook PC. NOTE: For more details, refer to the Top View section in this manual.
Rear View Air vents The air vents allow cool air to enter and warm air to exit from your Notebook PC. IMPORTANT! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents to prevent overheating. Alignment pins Align these pins when securing your Notebook PC. Liquid tubing slot These slots are for the liquid tubing to allow liquid to flow in and out of your Notebook PC.
Getting to know your Liquid-cooled docking (on selected models) Top View Locking lever Press this locking lever down to secure the Notebook PC in place. NOTE: Ensure that all the alignment pins are aligned correctly before pressing down the locking lever.
Alignment pins Align these pins when securing your Notebook PC. Dock eject button Press this dock eject button to release the Notebook PC from the docking. NOTE: Ensure that no object is placed near the locking lever that will obstruct it from releasing. Liquid reservoir The coolants in your Liquid-cooled docking is stored in this reservoir. IMPORTANT! Never attempt to disassemble the liquid reservoir or replace the coolants by yourself, contact an ASUS-authorized technician for more help.
Left Side Power (DC) input port Insert the bundled power adapter into this port to supply power to your Notebook PC when it is docked. WARNING! The adapter may become warm to hot while in use. Ensure not to cover the adapter and keep it away from your body while it is connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC.
Front Side Alignment pins Align these pins when securing your Notebook PC. Liquid tubing slot These slots are for the liquid tubing to allow liquid to flow in and out of your Liquid-cooled docking. Power (DC) output port This port connects to the Power (DC) input port on your Notebook PC to charge the battery pack and supply power to your Notebook PC when it is docked.
Chapter 2: Using your Notebook PC Notebook PC E-Manual 31
Getting started Dock your Notebook PC (on selected models) A. Align and place your Notebook PC onto the alignment pins on the docking. NOTE: Ensure that there are no foreign objects and all the alignment pins are aligned correctly before placing your Notebook PC. B. Press the locking lever all the way down in one action to secure the Notebook PC in place. NOTE: Ensure that all the alignment pins are aligned correctly before pressing down the locking lever.
WARNING! Read the following precautions for your Liquid-cooled docking: • Ensure that the locking lever is completely released before removing your Notebook PC. • If the locking lever becomes stuck or makes strange noises when releasing, stop using your Notebook PC immediately and contact an ASUS-authorized technician for more help.
Charge your Notebook PC Notebook PC + Docking (on selected models) A. Connect the AC power cord to the AC/DC adapter. B. Plug the AC power cord into a 100V~240V power source. C. Connect the DC power connector into your docking’s power (DC) input. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region.
Notebook PC only A. Connect the AC power cord to the AC/DC adapter. B. Plug the AC power adapter into a 100V~240V power source. C. Connect the DC power connector into your Notebook PC’s power (DC) input. Charge the Notebook PC for 3 hours before using it in battery mode for the first time. NOTE: The power adapter may vary in appearance, depending on models and your region. IMPORTANT! Power adapter information: • Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 16.
IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that it matches the input/output rating information on your power adapter. Some Notebook PC models may have multiple rating output currents based on the available SKU. • Ensure that your Notebook PC is connected to the power adapter before turning it on for the first time. We strongly recommend that you use a grounded wall socket while using your Notebook PC on power adapter mode.
Lift to open the display panel Notebook PC E-Manual 37
Press the power button NOTE: Your docking will give off the following beeps if an error occurs: 38 • Temperature abnormal: continuous long beeps and blinking LED. • Pump abnormal: continuous long beeps. • Fan abnormal: one long beep followed by one short beep, or one long beep followed by two short beeps. • Reservoir abnormal: continuous short beeps. • Adapter connected improperly: one beep every two seconds for ten seconds (Notebook PC switches to battery mode).
Undock your Notebook PC (on selected models) A. Press the dock eject button to release the Notebook PC from the docking. NOTE: Ensure that no object is placed near the locking lever that will obstruct it from releasing. B. Lift your Notebook PC off the docking.
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.
Left-click Right-click • Click an app to select it. • Double-click an app to launch it. Click this button to open the rightclick menu. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function.
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or down. Slide two fingers to scroll left or right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad.
Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana.
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened.
Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. Launch All settings from the Action Center. 2. Select Devices, then select Mouse & touchpad. 3. Adjust the settings to your preference.
Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity.
Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Launches calculator Launches the ASUS Touchpad Handwriting* * On selected models Windows® 10 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Launches the Start menu Displays the drop-down menu 48 Notebook PC E-Manual
Using the numeric keypad NOTE: Actual numeric keypad may vary in appearance depending on model. The numeric keypad on your Notebook PC can be used for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys.
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Chapter 3: Working with Windows® 10 Notebook PC E-Manual 51
Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: 1. Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears. 2. From the setup screen, pick your region and a language to use on your Notebook PC. 3. Carefully read the License Terms. Select I accept. 4.
Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings.
Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC. Position your mouse pointer over the program then click to launch it. Use the arrow keys to browse through the programs. Press to launch it.
Windows® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched.
Working with Windows® apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app.
Resizing apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press , then select Resize and select an app tile size. Unpinning apps Position your mouse pointer over the app and right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press , then select Unpin from Start.
Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press , then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start. From All apps, press on the app that you want to add to the Start menu, then select Pin to Start.
Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press Notebook PC E-Manual on your keyboard.
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place.
Using Snap 1. Launch the app you wish to snap. 2. Drag the title bar of your app and drop the app to the edge of the screen to snap. 3. Launch another app and repeat the above steps to snap another app. 1. Launch the app you wish to snap. 2. Press and hold the key, then use the arrow keys to snap the app. 3. Notebook PC E-Manual Launch another app and repeat the above steps to snap another app.
Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it. Press 62 on your keyboard.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10. \ Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual 63
Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings 64 Notebook PC E-Manual
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC. Connecting Wi-Fi Connect your Notebook PC to a Wi-Fi network by using the following steps: 1. Select the icon from the taskbar. 2. Select the icon to enable Wi-Fi. 3.
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetoothenabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps: 1. Launch Settings from the Start menu. 2.
Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on 1. Launch Action Center from the taskbar. 2. Select the Press icon to enable Airplane mode. . Turning Airplane mode off 1. Launch Action Center from the taskbar. 2.
Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection. To configure your settings, refer to the following procedures.
7. Return to the Network and Sharing Center window then select Set up a new connection or network. 8. Select Connect to the Internet then select Next. 9. Select Broadband (PPPoE). 10. Type your User name, Password, and Connection name then select Connect. 11. Select Close to finish the configuration. 12. Select on the taskbar then select the connection you just created. 13. Type your user name and password then select Connect to start connecting to the Internet.
Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select Shut down to do a normal shutdown. • From the log-in screen, select • Press > > Shut down. to launch Shut down Windows. Select Shut down from the drop-down list then select OK. • 70 If your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off.
Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select Sleep to put your Notebook PC to sleep. • From the log-in screen, select Press > > Sleep. to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
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Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 73
The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC. You may refer to the following information for more details.
BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory. Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1. 1. Main Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc.
2. Press Main and select a device as the Boot Option #1. Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc.
Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: Main • If you install a User Password, you will be prompted to input this before entering your Notebook PC's operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS.
To set the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in a password then press 3. Re-type to confirm the password then press . . To clear the password: 1. On the Security screen, select Administrator Password or User Password. 2. Type in the current password then press 3. Leave the Create New Password field blank then press 4. Select Yes in the confirmation box then press 78 . . .
I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. Main Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc. Advanced Boot Security Save & Exit I/O Interface Security LAN Network Interface Wireless Network Interface HD AUDIO Interface USB Interface Security [UnLock] [UnLock] [UnLock] If Locked, LAN controller will be disabled.
USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. Main Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc.
Set Master Password In the Security menu, you can use Set Master Password to set up a password-enabled access to your hard disk drive. Main Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc. Advanced Boot Security Save & Exit Password Description Set HDD Master Password. If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup.
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Main Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc. Advanced Boot Security Save & Exit Save Changes and Exit Discard Changes and Exit Exit system setup after saving the changes.
To update the BIOS: 1. Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. Connect your flash disk drive to your Notebook PC. 4. Restart your Notebook PC then press 5. From the BIOS menu, select Advanced > Start Easy Flash, then press Main during POST. . Aptio Setup Utility - Copyright (C) 2015 American Megatrends, Inc.
6. Locate your downloaded BIOS file in the flash disk drive then . press ASUSTek EasyFlash Utility FLASH TYPE : Generic Flash Type Current BIOS Platform : Version : New BIOS GX800VH Platform : 101 Version : Build Date : Oct 26 2015 Unknown Unknown Build Date : Unknown Build Time : 11:51:05 Build Time : Unknown FSO 0 EFI FS1
FS2 FS3 FS4 [←→] : Switch 7.Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Backup all your data files before doing any recovery option on your Notebook PC. • Note down important customized settings such as network settings, user names, and passwords to avoid data loss. • Ensure that your Notebook PC is plugged in to a power source before resetting your system.
• Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: - Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
2. Under the Update and security option, select Recovery then select the recovery option you would like to perform.
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Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual 89
Removing the compartment cover A. Place the Notebook PC on a clean, flat, and stable surface. B. Remove the rubber covers to expose the screws of the compartment cover.
C. Loosen the screws of the compartment cover. D. Turn your Notebook PC over and lift open the hinge cover. E. Loosen the screws of the hinge cover, then replace the hinge cover.
F. Turn the Notebook PC over, then lift open the compartment cover gently, but do not remove the cover completely. G. Disconnect the speaker cable from the motherboard then remove the cover completely from your Notebook PC.
To reattach the compartment cover: A. Connect the speaker cable from the motherboard. B. Align and reattach the cover of the compartment.
C. Turn your Notebook PC over and lift open the hinge cover. D. Reattach and tighten the screws, then close the hinge cover. E. Turn the Notebook PC over, then reattach and tighten the screws.
F. Replace the rubber covers on the compartment cover.
Installing a RAM module Upgrade the memory capacity of your Notebook PC by installing a RAM (Random Access Memory) module in the memory module compartment. The following steps show you how to install a RAM module into your Notebook PC: WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this E-Manual. B. Align and insert the RAM module into the RAM module slot. C. Push down the RAM module until it clicks in place.
Installing an M.2 card Refer to the following steps when installing a compatible M.2 card in your Notebook PC. IMPORTANT! Purchase your M.2 card from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this E-Manual. B. Align and insert the M.2 card into its card module slot. C. Secure the M.2 card in place using the bundled screw.
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Tips and FAQs Notebook PC E-Manual 101
Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. • Use an anti-virus software to protect your data and keep this updated too. • Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC.
Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness.
4. 5. My battery charge indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. Why is my touchpad not working? to enable your touchpad. Press 6.
8. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing 9. . Instead of showing letters, pressing the “U”, “I”, and “O” keys on my keyboard displays numbers. How can I change this? Press the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters.
Software FAQs 1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this? You can try doing any of the following suggestions: 2. • Force shutdown your Notebook PC by pressing the power button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance.
4. My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: 5. • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state. • Your system might have completely used up its battery power.
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Appendices Notebook PC E-Manual 109
Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
This table shows the countries currently under the CTR21 standard.
This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21. html. 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series connection and caller ID facilities.
Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.
FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. “The manufacture declares that this device is limited to Channels 1 through 11 in the 2.4GHz frequency by specified firmware controlled in the USA.” This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
Déclaration d’Industrie Canada relative à l’exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité aux expositions RF.
Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France Restricted Wireless Frequency Bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors are: • 10mW for the entire 2.4 GHz band (2400 MHz–2483.5 MHz) • 100mW for frequencies between 2446.5 MHz and 2483.
Departments in which the use of the 2400–2483.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm2 or H05VV-F, 2G, 0.75mm2. TV Notices Note to CATV System Installer—Cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica. Non disperdere le batterie nell’ambiente.
Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual 123
German Greek Italian Portuguese Spanish Swedish 124 Notebook PC E-Manual
ENERGY STAR complied product ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity.
ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/ english/Takeback.htm for detailed recycling information in different regions.
Regional notice for India This product complies with the “India E-waste (Management and Handling) Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule-II of the Rule.
EU Declaration of Conformity We, the undersigned, Manufacturer: ASUSTeK COMPUTER INC. Address: 4F, No. 150, LI-TE Rd., PEITOU, TAIPEI 112, TAIWAN Authorized representative in Europe: ASUS COMPUTER GmbH Address, City: HARKORT STR.
