User Manual

6
4. Warranty Service
Please go to the Dealer where you purchased your product to pursue this ASUS
warranty.
In any case that the above mentioned dealer could not help you pursue ASUS
warranty, please visit ASUS service center website at
http://www.asus.com/support/ for detailed contact information.
5. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The
warranty only covers technical hardware issues during the Warranty Period and in
normal use conditions. It applies to firmware issues but not to any other software
issues or customer induced damages or circumstances such as but not limited to:
(1) Damage caused to this Product(s) by you or any non-authorized third party.
(2) The serial number of the Product, components or accessories has been altered,
cancelled or removed.
(3) Obsolescence.
(4) Damage (accidental or otherwise) to the Product that does not impact the
Product’s operation and functions, such as without limitation to rust, change in
color, texture or finish, wear and tear, and gradual deterioration.
(5) Damage to the Product caused by war, terrorism, fire, accident, natural disaster,
intentional or accidental misuse, abuse, neglect or improper maintenance, and
use under abnormal conditions.
(6) Damage to the Product caused by improper installation, improper connection or
malfunction of a peripheral device such as printer, optical drive, network card, or
USB device, etc.
(7) Damage to the Product caused by an external electrical fault or any accident;
(8) Damage to the Product resulting from use outside of the operation, storage
parameters, or environment detailed in the User’s Manual.
(9) Damage to the Product caused by third party software or virus(es); or there is
software loss or data loss that may occur during repair or replacement.
(10) Unusability of or damage to the Product caused by contamination with
hazardous substances, diseases, vermin, or radiation.
(11) Fraud, theft, unexplained disappearance, or damages/detrimental circumstances
caused by an willful act of the customer.