Quick Start Guide

ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment.
We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well
as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in
dierent regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we
published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING! Any changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specic operating instructions for satisfying RF exposure compliance. To maintain
compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual.
This device is restricted for indoor use.
WARNING! This equipment must be installed and operated in accordance with provided instructions and the
antenna(s) used for this transmitter must be installed to provide a separation distance of at least 26cm from all
persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED)
This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems.
CAN ICES-003(B)/NMB-003(B)
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development Canada
radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for
human contact during normal operation is minimized.
This equipment should be installed and operated with a minimum distance of 31cm between the radiator any part of your
body.
This device has been certied for use in Canada. Status of the listing in the Innovation, Science and Economic Development
Canadas REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the following web:
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Safety Notices
Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
DO NOT place or drop objects on top and do not shove any foreign objects into the product.
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
DO NOT cover the vents on the product to prevent the system from getting overheated.
DO NOT use damaged power cords, accessories, or other peripherals.
If the Adapter is broken, do not try to x it by yourself. Contact a qualied service technician or your retailer.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
DO NOT mount this equipment higher than 2 meters.
Precautions for the use of the device
a. Pay particular attention to the personal safety when use this device in airports, hospitals, gas stations and professional
garages.
b. Medical device interference: Maintain a minimum distance of at least 15 cm (6 inches) between implanted medical
devices and ASUS products in order to reduce the risk of interference.
c. Kindly use ASUS products in good reception conditions in order to minimize the radiations level.
d. Keep the device away from pregnant women and the lower abdomen of the teenager.
Networks Global Hotline Information
Area Country/ Region Hotline Number Service Hours
Europe
Cyprus 800-92491
09:00-13:00 ;
14:00-18:00 Mon-Fri
France 0033-170949400 09:00-18:00 Mon-Fri
Germany
0049-1805010920
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
0049-1805010923
(component support)
0049-2102959911 (Fax)
Hungary 0036-15054561 09:00-17:30 Mon-Fri
Italy 06 97626662
09:00-13:00;
14:00-18:00 Mon-Fri
Greece 00800-44142044
09:00-13:00 ;
14:00-18:00 Mon-Fri
Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/
Luxembourg
0031-591570290 09:00-17:00 Mon-Fri
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri
Czech Republic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
United Kingdom 0044-1442265548 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine 0038-0445457727 09:00-18:00 Mon-Fri
Asia-Pacic
Australia 1300-278788 09:00-18:00 Mon-Fri
New Zealand 0800-278788 09:00-18:00 Mon-Fri
Japan 0800-1232787 09:00-19:00 Mon-Sun
0081-570783886
( Non-Toll Free )
09:00-19:00 Mon-Sun
Korea 0082-215666868 09:30-17:00 Mon-Fri
Thailand 0066-24011717 09:00-18:00 Mon-Fri
1800-8525201
Singapore 0065-64157917 11:00-19:00 Mon-Fri
0065-67203835 11:00-19:00 Mon-Fri
( Repair Status Only ) 11:00-13:00 Sat
Malaysia 1300-88-3495 9:00-18:00 Mon-Fri
Philippine 1800-18550163 09:00-18:00 Mon-Fri
India
1800-2090365
09:00-18:00 Mon-Sat
India(WL/NW) 09:00-21:00 Mon-Sun
Indonesia 0062-2129495000 09:30-17:00 Mon-Fri
500128 (Local Only) 9:30 – 12:00 Sat
Vietnam 1900-555581
08:00-12:00
13:30-17:30 Mon-Sat
Hong Kong 00852-35824770 10:00-19:00 Mon-Sat
Taiwan
0800-093-456;
02-81439000
9:00-12:00 Mon-Fri;
13:30-18:00 Mon-Fri
Americas
USA
1-812-282-2787
8:30-12:00 EST Mon-Fri
Canada 9:00-18:00 EST Sat-Sun
Mexico 001-8008367847 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Brazil
4003 0988 (Capital)
0800 880 0988
(demais localidades)
9:00am-18:00 Mon-Fri
Middle East + Africa
Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00 Sun-Thu
Turkey 0090-2165243000 09:00-18:00 Mon-Fri
South Africa 0861-278772 08:00-17:00 Mon-Fri
Israel *6557/00972-39142800 08:00-17:00 Sun-Thu
*9770/00972-35598555 08:30-17:30 Sun-Thu
Balkan Countries
Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia
Herzegovina
00387-33773163 09:00-17:00 Mon-Fri
Bulgaria 00359-70014411 09:30-18:30 Mon-Fri
00359-29889170 09:30-18:00 Mon-Fri
Croatia 00385-16401111 09:00-17:00 Mon-Fri
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
Slovenia 00368-59045400
08:00-16:00 Mon-Fri
00368-59045401
Baltic Countries
Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri
Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri
NOTES:
• UK support e-mail: network_support_uk@asus.com
• For more information, visit the ASUS support site at: https://www.asus.com/support/
FAQ
Q1:
Where can I nd more information about the wireless router?
Online FAQ site: https://rog.asus.com/networking/rog-strix-gs-ax3000-model/helpdesk/
Driver & Firmware update site: https://rog.asus.com/networking/rog-strix-gs-ax3000-model/helpdesk_download/
Customer hotline: refer to the Networks Global Hotline Information section in this Quick Start Guide
You can get the user manual online at https://rog.asus.com/networking/rog-strix-gs-ax3000-model/helpdesk_manual/
FREQUENTLY ASKED QUESTIONS