Troubleshooting Guide

ASUSTek Computer Inc.,
Procedures of workaround
To reduce the complex Wi-Fi environment causing mobile connection fail, we recommend to use
laptop’s mobile hotspot for mobile device to be connected. Follow the below steps to use laptop’s
mobile hotspot for connection.
1. Make sure Wi-Fi is turned on and laptop is connected to Wi-Fi.
2. Click “Start” -> “Settings” to launch Windows Settings page.