User Guide

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6.2 Frequently Asked Questions (FAQs)
I cannot access the router GUI using a web browser
• Ifyourcomputeriswired,checktheEthernetcable
connection and LED status as described in the previous
section.
• Ensurethatyouareusingthecorrectlogininformation.The
default factory login name and password is “admin/admin”.
Ensure that the Caps Lock key is disabled when you enter the
login information.
• Deletethecookiesandlesin
your web browser. For Internet
Explorer 8, follow these steps:
1. Launch Internet Explorer 8,
then click Tools > Internet
Options.
2. In the General tab,
under Browsing history,
click Delete…, select
Temporary Internet Files
and Cookies then click
Delete.
NOTES:
• Thecommandsfordeletingcookiesandfilesvarywithweb
browsers.
• Disableproxyserversettings,cancelthedial-upconnection,
and set the TCP/IP settings to obtain IP addresses
automatically. For more details, refer to Chapter 1 of this user
manual.
• EnsurethatyouuseCAT5eorCAT6ethernetcables.