User Guide RT-AX52 Wireless-AX Dual Band Wi-Fi 6 Router WPS
E23211 First Edition January 2024 Copyright © 2024 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Table of contents 1 1.1 1.2 1.3 1.4 1.5 1.6 Getting to know your wireless router Welcome!.........................................................................................6 Package contents..........................................................................6 Your wireless router......................................................................7 Positioning your router...............................................................9 Setup Requirements.......................................
Table of contents 3.3 3.4 3.5 Guest Network............................................................................ 27 IPv6.................................................................................................. 29 LAN.................................................................................................. 30 3.5.1 3.5.2 3.5.3 3.5.4 3.6 LAN IP.........................................................................................30 DHCP Server......................................
Table of contents 3.12.3 WDS.............................................................................................61 3.12.4 Wireless MAC Filter................................................................63 3.12.5 RADIUS Setting.......................................................................64 3.12.6 Professional..............................................................................65 4 Utilities 5 Troubleshooting 4.1 4.2 5.1 5.2 Device Discovery................................
1 Getting to know your wireless router 1.1 Welcome! Thank you for purchasing an ASUS RT-AX52 Wireless Router! The ultra-thin and stylish RT-AX52 features a 2.4GHz and 5GHz dual bands for an unmatched concurrent wireless HD streaming and the ASUS Green Network Technology, which provides up to 70% power-saving solution. 1.
1.3 Your wireless router WPS Power LED Off: No power. On: Device is ready. Flashing slow: Rescue mode WAN (Internet) LED Red: No IP or no physical connection. On: Has physical connection to a wide area network (WAN). LAN LEDs Off: No power or no physical connection. On: Has physical connection to a local area network (LAN). 2.4GHz LED Off: No 2.4GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. 5GHz LED Off: No 5GHz signal.
LAN 1 ~ 3 ports Connect network cables into these ports to establish LAN connection. WAN (Internet) port Connect a network cable into this port to establish WAN connection. Reset button This button resets or restores the system to its factory default settings. WPS button This button launches the WPS Wizard. Power (DCIN) port Insert the bundled AC adapter into this port and connect your router to a power source. Power switch Press this switch to power on or off the system.
1.4 Positioning your router For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the device away from metal obstructions and away from direct sunlight. • Keep the device away from 802.11g or 20MHz only Wi-Fi devices, 2.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: 10 • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.
1.6 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the followings: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended).
1.6.1 Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection. RTAX52 LAN Modem LINE LAN RESET PWR b a Laptop WAN c Wall Power Outlet Power d To set up your wireless router via wired connection: 1. Insert your wireless router’s AC adapter to the DCIN port and plug it to a power outlet. 2. Using the bundled network cable, connect your computer to your wireless router’s LAN port. IMPORTANT! Ensure that the LAN LED is blinking.
1.6.2 Wireless connection RTAX52 Smart phone Modem Tablet LINE LAN RESET PWR a Laptop WAN b Wall Power Outlet Power c To set up your wireless router via wireless connection: 1. Insert your wireless router’s AC adapter to the DCIN port and plug it to a power outlet. 2 Using the bundled network cable, connect your modem to your wireless router’s WAN port. 3. Insert your modem’s AC adapter to the DCIN port and plug it to a power outlet. 4. Install an IEEE 802.
2 Getting started 2.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may vary with different firmware versions. To log into the web GUI: 1. On your web browser, manually key in the wireless router’s default IP address: http://www.asusrouter.com. 2.
2.2 Quick Internet Setup (QIS) with Autodetection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Log into the Web GUI. The QIS page launches automatically. NOTE: The wireless router's login username and password is different from the 2.
2. The wireless router automatically detects if your ISP connection type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type.
for Static IP NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. 3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5GHz wireless connection. Click Apply when done.
4. Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. When done, click Finish.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks. 2. Select the wireless network that you want to connect to, then click Connect. 3. You may need to key in the network security key for a secured wireless network, then click OK. 4.
3 Configuring the General and Advanced Settings 3.1 Administration 3.1.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode. 2.
3. Click Save. NOTE: The router will reboot when you change the modes. 3.1.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password.
3.1.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade. 2. In the New Firmware File field, click Browse to locate the downloaded file. 3. Click Upload. NOTES: • When the upgrade process is complete, wait for some time for the system to reboot.
3.2 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 3.2.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General. 2. On the Enable Firewall field, select Yes. 3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4.
3. Enter a URL and click the 4. Click Apply. button. 3.2.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter. 2. On the Enable Keyword Filter field, select Enabled. 3. Enter a word or phrase and click the Add button. 4. Click Apply. NOTES: 24 • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.
3.2.4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP. To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Service Filter. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Black List blocks the specified network services.
5. To specify a Network Service to filter, enter the Source IP, Destination IP, Port Range, and Protocol. Click the button. 6. Click Apply.
3.3 Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: RT-AX52 supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: 1. From the navigation panel, go to General > Guest Network. 2. On the Guest Network screen, select 2.4GHz or 5GHz frequency band for the guest network that you want to create. 3. Click Enable.
4. To configure additional options, click Modify. 5. Click Yes on the Enable Guest Network screen. 6. Assign a wireless name for your temporary network on the Network Name (SSID) field. 7. Select an Authentication Method. 8. Select an Encryption method. 9. Specify the Access time or choose Limitless. 10.Select Disable or Enable on the Access Intranet item. 11.When done, click Apply.
3.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2. Select your Connection Type. The configuration options vary depending on your selected connection type. 3. Enter your IPv6 LAN and DNS settings. 4. Click Apply.
3.5 LAN 3.5.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1. From the navigation panel, go to Advanced Settings > LAN > LAN IP. 2. Modify the IP address and Subnet Mask. 3. When done, click Apply.
3.5.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server. 2. In the Enable the DHCP Server field, tick Yes. 3. In the Domain Name text box, enter a domain name for the wireless router. 4. In the IP Pool Starting Address field, key in the starting IP address.
5. In the IP Pool Ending Address field, key in the ending IP address. 6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.50.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7.
3.5.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1. From the navigation panel, go to Advanced Settings > LAN > Route. 2. On the Enable static routes field, choose Yes. 3. On the Static Route List, enter the network information of other access points or nodes.
3.5.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
3.6 Network Map Network Map allows you to configure your network’s security settings and manage your network clients.
3.6.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen and under System Status, you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 2.
4. From the WEP Encryption dropdown list, select the encryption method for your wireless network. IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection. 5. Key in your security passkey. 6. Click Apply when done. 3.6.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map. 2.
3.7 Parental Controls Parental Controls allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: From the navigation panel, go to General > Parental Controls.
Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General > Parental Controls > Time Scheduling. 2. From the Enable Time Scheduling pane, click ON. 3. From the Clients Name column, select or key in the client’s name from the drop down list box.
3.8 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2.
3.9 Traffic Manager 3.9.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traffic Manager > QoS. 2. Click ON to enable QoS. Fill in the upload and download bandwidth fields. NOTE: Get the bandwidth information from your ISP. 3. Click Apply. NOTE: The User Specify Rule List is for advanced settings.
4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers. Select your preferred service, fill in the Source IP or MAC, Destination Port, Protocol, Transferred and Priority, then click Apply. The information will be configured in the QoS rules screen. NOTES: • To fill in the source IP or MAC, you can: a) Enter a specific IP address, such as "192.168.122.1". b) Enter IP addresses within one subnet or within the same IP pool, such as “192.168.
5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the userdefined QoS rules’ dropdown list. Based on priority level, you can use the following methods to send data packets: • Change the order of upstream network packets that are sent to the Internet. • Under Upload Bandwidth table, set Minimum Reserved Bandwidth and Maximum Bandwidth Limit for multiple network applications with different priority levels.
3.10 Traffic Monitor The traffic monitor feature allows you to access the bandwidth usage and speed of your Internet, wired, or wireless networks. It allows you to monitor network traffic in real-time or on a daily basis. It also offers an option to display the network traffic within the last 24 hours. NOTE: Packets from the Internet are evenly transmitted to the wired and wireless devices.
3.11 WAN 3.11.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection.
2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or Static IP. Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type. • Enable WAN: Select Yes to allow the router Internet access. Select No to disable Internet access.
• Authentication: This item may be specified by some ISPs. Check with your ISP and fill them in if required. • Host Name: This field allows you to provide a host name for your router. It is usually a special requirement from your ISP. If your ISP assigned a host name to your computer, enter the host name here. • MAC Address: MAC (Media Access Control) address is a unique identifier for your networking device.
3.11.2 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time. • An application requires specific incoming ports that are different from the outgoing ports. To set up Port Trigger: 1.
• Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.
3.11.3 Virtual Server/Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.
• Famous Game List: This item lists ports required for popular online games to work correctly. • FTP Server Port: Avoid assigning the port range 20:21 for your FTP server as this would conflict with the router’s native FTP server assignment. • Service Name: Enter a service name. • Port Range: If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port Range (e.g. 10200:10300), the LAN IP address, and leave the Local Port empty.
To check if Port Forwarding has been configured successfully: • Ensure that your server or application is set up and running. • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server. If port forwarding has been successful, you should be able to access the files or applications.
3.11.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets. Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.
3.11.5 DDNS Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS Service or another DDNS service. To set up DDNS: 1. From the navigation panel, go to Advanced Settings > WAN > DDNS. 2. Configure the following settings below. When done, click Apply. • Enable the DDNS Client: Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS.
3.11.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients. PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP Passthrough are enabled by default. To enable / disable the NAT Passthrough settings, go to the Advanced Settings > WAN > NAT Passthrough. When done, click Apply.
3.12 Wireless 3.12.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General. 2. Select 2.4GHz or 5GHz as the frequency band for your wireless network.
3. Assign a unique name containing up to 32 characters for your SSID (Service Set Identifier) or network name to identify your wireless network. Wi-Fi devices can identify and connect to the wireless network via your assigned SSID. The SSIDs on the information banner are updated once new SSIDs are saved to the settings. NOTE: You can assign unique SSIDs for the 2.4GHz and 5GHz frequency bands. 4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID.
8. Select any of these authentication methods: • Open System: This option provides no security. • WPA/WPA2 Personal/WPA3 Personal/WPA Auto-Personal: This option provides strong security. You can use either WPA (with TKIP), WPA2 (with AES) or WPA3. If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key). • WPA/WPA2 Enterprise/WPA Auto-Enterprise: This option provides very strong security.
3.12.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From the navigation panel, go to Advanced Settings > Wireless > WPS. 2. In the Enable WPS field, move the slider to ON. 3. WPS uses 2.4GHz by default.
4. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 5. If you select Client PIN code, go to step 6. 5. To set up WPS using the router’s WPS button, follow these steps: a. Click Start or press the WPS button found at the rear of the wireless router. b. Press the WPS button on your wireless device. This is normally identified by the WPS logo. NOTE: Check your wireless device or its user manual for the location of the WPS button. c.
3.12.3 WDS Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices. To set up the wireless bridge: 1. From the navigation panel, go to Advanced Settings > Wireless > WDS. 2.
• WDS Only: Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router. • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point. 4. In the Connect to APs in list field, click Yes if you want to connect to an Access Point listed in the Remote AP List. 5.
3.12.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless > Wireless MAC Filter. 2. Tick Yes in the Enable Mac Filter field. 3. In the MAC Filter Mode dropdown list, select either Accept or Reject. • Select Accept to allow devices in the MAC filter list to access to the wireless network.
3.12.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPAEnterprise, WPA2-Enterprise or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise. NOTE: Please refer to section 3.12.1 General section for configuring your wireless router’s Authentication Mode. 2.
3.12.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the followings: • Band: Select the frequency band that the professional settings will be applied to. • Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking.
• Enable wireless scheduler: You can choose clock format as 24-hour or 12-hour. The color in the table indicates Allow or Deny. Click each frame to change the settings of the hour of the weekdays and click OK when done. • Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable.
• DTIM Interval: DTIM (Delivery Traffic Indication Message) Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery. The default value is three milliseconds. • Beacon Interval: Beacon Interval is the time between one DTIM and the next. The default value is 100 milliseconds. Lower the Beacon Interval value for an unstable wireless connection or for roaming devices.
4 Utilities NOTES: • • Download and install the wireless router's utilities from the ASUS website: • Device Discovery v1.4.7.1 at https://dlcdnets.asus.com/pub/ ASUS/wireless/ASUSWRT/Discovery_1483.zip?model=RT-AX52 • Firmware Restoration v1.9.0.4 at https://dlcdnets.asus.com/pub/ ASUS/wireless/GT-AX6000/Rescue_2103.zip?model=RT-AX52 The utilities are not supported on MAC OS. 4.
4.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT! Launch the rescue mode on the router before using the Firmware Restoration utility. NOTE: This feature is not supported on MAC OS.
To launch the rescue mode and use the Firmware Restoration utility: 1. Unplug the wireless router from the power source. 2. Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source. Release the Reset button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode. 3. Set a static IP on your computer and use the following to set up your TCP/IP settings: IP address: 192.168.50.1 Subnet mask: 255.255.
5 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support. 5.1 Basic Troubleshooting If you are having problems with your router, try these basic steps in this section before looking for further solutions. Upgrade Firmware to the latest version. 1.
4. Click Upload to upgrade the firmware. Restart your network in the following sequence: 1. Turn off the modem. 2. Unplug the modem. 3. Turn off the router and computers. 4. Plug in the modem. 5. Turn on the modem and then wait for 2 minutes. 6. Turn on the router and then wait for 2 minutes. 7. Turn on computers. Check if your Ethernet cables are plugged properly. • When the Ethernet cable connecting the router with the modem is plugged in properly, the WAN LED will be on.
recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client status.
5.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. Ensure that the Caps Lock key is disabled when you enter the login information. • Delete the cookies and files in your web browser. For Internet Explorer, follow these steps: 1. Launch Internet Explorer, then click Tools > Internet Options. 2.
The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • Try to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router. • DHCP server has been disabled: 1. Launch the web GUI.
• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
• If you still cannot connect to the router wirelessly, you can reset your router to factory default settings. In the router GUI, click Administration > Restore/Save/Upload Setting and click Restore.
Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting. • The device has been blocked via the Parental Control function.
• Check the status indicators on the ADSL modem and the wireless router. If the WAN LED on the wireless router is not ON, check if all cables are plugged properly. You forgot the SSID (network name) or network password • Setup a new SSID and encryption key via a wired connection (Ethernet cable). Launch the web GUI, go to Network Map, click the router icon, enter a new SSID and encryption key, and then click Apply. • Reset your router to the default settings.
Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. A. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done.
MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser’s help feature for details on disabling the proxy server. B. Set the TCP/IP settings to automatically obtain an IP address. Windows® 1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.
2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 5. Click OK when done.
MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done. NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings. C. Disable the dial-up connection, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
Appendices Notices This device is an Energy Related Product (ErP) with High Network Availability (HiNA), the power consumption will be less than 12watts when the system is in network standby mode (idle mode). ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment.
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Safety Information To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Use on the supplied antenna. Declaration of Conformity for Ecodesign directive 2009/125/EC Testing for eco-design requirements according to (EC) No 1275/2008 and (EU) No 801/2013 has been conducted. When the device is in Networked Standby Mode, its I/O and network interface are in sleep mode and may not work properly.
The frequency, mode and the maximum transmitted power in EU are listed below: 2412-2472MHz (802.11g 6Mbps): 19.96 dBm 5180-5240MHz (802.11ac VHT20 MCS0): 22.97 dBm 5260-5320MHz (802.11ac VHT40 MCS0): 22.97 dBm 5500-5700MHz (802.11ac VHT80 MCS0): 29.98 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
This device has been certified for use in Canada. Status of the listing in the Industry Canada’s REL (Radio Equipment List) can be found at the following web address: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng Additional Canadian information on RF exposure also can be found at the following web: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.
Pour des informations supplémentaires concernant l’exposition aux RF au Canada rendezvous sur : http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html Precautions for the use of the device • • • • D o not use the ASUS product in this situation (Driving, in airports, hospitals, gas stations and professional garages).
「產品之限用物質含有情況」之相關資訊，請參考下表： 限用物質及其化學符號 單元 鉛 (Pb) 汞 (Hg) 鎘 (Cd) 六價鉻 多溴聯苯 (Cr+6) (PBB) 多溴二苯醚 (PBDE) 印刷電路板及 電子組件 — ○ ○ ○ ○ ○ 外殼 ○ ○ ○ ○ ○ ○ 天線 — ○ ○ ○ ○ ○ 其他及其配件 — ○ ○ ○ ○ ○ 備考1. "○" 係指該項限用物質之百分比含量未超出百分比含量基準值。 備考2.
GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.
can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
Safety Notices When using this product, always follow the fundamental safety precautions, including, but not limited to the following: WARNING! • The power supply cord(s) must be plugged into socket-outlet(s) that is /are provided with a suitable earth ground. Connect the equipment only to a nearby socket outlet that is easily accessible. • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
WARNING! • DO NOT place on uneven or unstable work surfaces. • DO NOT place or drop objects on the top of the product. Avoid exposing the product to mechanical shock such as crushing, bending, puncturing or shredding. • DO NOT disassemble, open, microwave, incinerate, paint, or shove any foreign objects into this product. • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating. • Keep the product away from fire and heat sources.
Service and Support Visit our multi-language website at https://www.asus.com/support.
