User Manual

24
ASUS STRIX Sound Card Series User Manual
English
6. Troubleshooting
1. I cannot install the audio card driver in my PC.
• Please make sure that you have properly plugged the audio card in
the PCI Express slot on your motherboard.
• Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for
new hardware.
• Please try soft reboot (restart) your Windows.
• Remove the card, plug it into another PCI Express slot, and try again.
2. Icouldn’tndtheSTRIXSoundCardSeriesAudioCenter.
• Please make sure you have installed the driver
• Find the STRIX Sound Card Series Audio Center icon in the system
tray on the bottom right-hand corner of the screen. Double click the
icon to open the STRIX Sound Card Series Audio Center utility.
• If the icon could not be found in the system tray, go to the Windows
Control Panel and double click the “STRIX Sound Card Series Audio
Center” icon to make it visible in the system tray again.
• After the driver installation is complete, it’s recommended that you
reboot your computer to complete the setup. If the icon still doesn’t
appear, please try installing the driver package again.