Warranty

Tablet Limited Hardware Warranty Terms
*System configurations and bundled accessories may vary based on specific model. Refer to
your unit for your warranty period.
This applies to ASUS Tablet products sold and purchased in North America only. This warranty
applies only to products that are new on the date of purchase from an authorized ASUS product
reseller. Please keep the original purchase invoice and warranty card for future service requests.
The warranty does not cover any monitor, batteries, free or special bundled accessories, which
may have been delivered together with your ASUS Tablet.
ASUS warrants Tablet (Products) excluding (free) bundled accessories that may be delivered
together with the Product, to be free from defects in materials and workmanship for a period of
12 month(s) depending on your specific model. If the product fails during normal and proper use
within the warranty period ASUS will, subject to exclusions and at ASUS’ discretion, repair or
replace the product or components. Any products and or components repaired or replaced by
ASUS will be under warranty for the remaining period of warranty or for no less than 3 months.
This warranty applies only to products that are new on the date of purchase from an authorized
ASUS product reseller. The Tablet product line is covered under a parts and labor repair or
buffer exchange warranty for hardware, manufacturing, and/or power related issues, excluding
power surges and/or electrical spikes. This ASUS warranty does not include failure caused by
improper installation, operation, cleaning or maintenance, accident, damage, misuse, abuse, non-
ASUS modifications to the product, any software programs, normal wear and tear or any other
event, act, default or omission outside ASUS’ control.
Software Support
Your ASUS product is supplied with pre-installed software. If you have any related technical
problems when using your ASUS product, we suggest you check the manual or ASUS support
web site to carry out preliminary trouble shooting. ASUS will be limited to support your product
if the operating system has been altered. Third party software may require support from such
vendors.
Tablet Shipping Terms
ASUS Tablet products feature one-way ground shipping terms. Customer shall be responsible for
any and all freight costs associated with sending in your product for service, and ASUS will
cover the freight cost of shipping back to the customer after warranty service and/or repairs are
completed.

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