User guide
3-7
Chapter
3:
General Instruction
3.3
Troubleshooting
(FAQ)
Problem
Possible
Solution
Power
LED
is
not
ON
•
Press
the
button
to
check
if
the monitor
is in the
ON
mode.
•
Check
if
the adapter and power cable are properly
connected
to
the monitor and the power
outlet.
The power LED lights amber and
there
is
no screen
image
•
Check
if
the monitor and the computer are
in the
ON
mode.
•
Make sure the signal cable
is
properly connected
the monitor and the
computer.
•
Inspect the signal cable and make sure none
of the
pins are
bent.
•
Connect the computer with another
available
monitor
to
check
if
the computer
is
properly working.
Screen image
is
too light or
dark
•
Adjust the Contrast and Brightness settings
via
OSD.
Screen image
is
not centered
or
sized
properly
•
Press
the
button for two seconds
to
automatically adjust the
image.
•
Adjust the H-Position or V-Position settings
via
OSD.
Screen image bounces or
a
wave
pattern
is
present
in
the
image
•
Make sure the signal cable
is
properly connected
to
the monitor and the
computer.
•
Move electrical devices that may cause electrical
interference.
Screen image has color
defects
(white does not look
white)
•
Inspect the signal cable and make sure that none
of
the pins are
bent.
•
Perform Reset via
OSD.
•
Adjust the R/G/B color settings or select the
Color
Temperature via OSD.
Screen image
is
blurry or
fuzzy
•
Press
the
button for two seconds
to
automatically adjust the image (for VGA mode only).
•
Adjust the Phase and Clock settings via
OSD.
No sound or sound
is low
•
Make sure the audio cable
is
properly connected
to
the
monitor.
•
Adjust the volume settings
of
both your monitor and
computer.
•
Make sure the computer sound card driver
is
properly installed and
activated.