User Guide

66 ASUS Pocket Wireless Access Point
5. Troubleshooting
Problem Action
The ASUS Pocket Wireless AP
does not power up.
• Use a test meter to measure the
voltage output of the power source
through the power plug.
• Make sure the power plug is properly
connected to the device.
This troubleshooting guide provides answers to some common problems that
you may encounter while installing and/or using ASUS Pocket Wireless AP.
problems require simple troubleshooting that you can perform by yourself.
Contact the ASUS Technical Support if you encounter problems not mentioned
in this section.
Other devices cannot
communicate with the ASUS
Pocket Wireless AP through a
wired network connection.
• Verify your network configuration to
ensure that no duplicate IP
addresses exists. Power down the
device in question and ping the
assigned IP address of the device.
Make sure no other device respond
to that address.
• Check the cables used if these have
proper pin outs and connectors. You
may also use another LAN cable.
• Make sure the hub, switch, or
computer connected to the ASUS
Pocket Wireless AP supports
10Mbps speed.
To verify this, check the ASUS
Pocket Wireless AP and the Hub
LEDs. When you connect the ASUS
Pocket Wireless AP to a 10/100
Mbps Hub, both the Hub LED and
the ASUS Pocket Wireless AP
Ethernet LEDs should light up.