User Manual

TROUBLESHOOTING
RESETTING YOUR SMARTPHONE
252
14
CHAPTER
5 To reinstall the software, insert the
Windows Mobile Getting Started CD
into your computer’s CD drive, and
follow the onscreen instructions. See
Installing
ActiveSync desktop software:
Windows XP or Installing Windows
Mobile Device Center: Windows Vista
for detailed instructions.
You must install the desktop sync
software that you can download from
the link on the Windows Mobile Getting
Started CD, included with your
smartphone. Other versions do not
work with this smartphone.
Resetting your
smartphone
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your smartphone
is not responding or you have trouble
synchronising with your computer, a soft
reset may help.
1 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
DID YOU KNOW ? The Windows Mobile Getting
Started CD installs the software and drivers
that let you synchronise with Microsoft Office
Outlook
®
. If you want to synchronise with a
different personal information manager (PIM),
you must install a third-party solution. Contact
the PIM’s vendor to learn if software
is available for your smartphone.