User Manual

TROUBLESHOOTING
RESETTING YOUR SMARTPHONE
254
14
CHAPTER
synchronising again after you perform
the hard rest.
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
3 Reinsert the battery and replace the
battery cover.
4 While pressing and holding End ,
press and hold Power until the
screen wakes up.
5 When prompted, press Up to erase
all data
6 (Optional) Synchronise to restore your
previously synchronised info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a
replaceable battery. Be sure to use a
replacement battery from Palm that is
compatible with Treo 500v models. Do not
use a battery from any earlier model of
smartphone.
CAUTION There is a risk of explosion if
the battery is replaced by an incorrect type.
Dispose of used batteries according to the
instructions.
1 Press and hold Power to turn your
smartphone off.
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
TIP You can also perform a hard reset using
the Default Settings application on your
smartphone. Press Start, press Center, and
then select Applications. Select Organiser &
Tools, and then select Default Settings.
Enter 1234 (you do not need to press Option)
and press OK (left softkey).
TIP Be sure to dispose of your old battery in an
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com
/
environment for more information.
DID YOU KNOW ? Your smartphone stores all
your info even when you remove the battery.