User Manual

TROUBLESHOOTING
SYNCHRONISATION
260
14
CHAPTER
I can’t make or receive calls using a
hands-free device with Bluetooth
®
wireless technology
Verify all of the following:
• The Bluetooth feature on your
smartphone is turned on (see Entering
basic Bluetooth settings).
• Your Bluetooth device is charged and
turned on.
• Your smartphone is within range of the
hands-free device. Bluetooth range is
up to 9 meters in optimum
environmental conditions, which include
the absence of the following: obstacles,
radio interference from nearby
electronic equipment, and other factors.
• The Bluetooth Settings screen is closed.
• You are away from other devices using
the 2.4 GHz radio frequency, such as
cordless phones, microwaves, and
Wi-Fi equipment. If this is impossible,
move the phone closer to the
hands-free device.
• The device specifications are
compatible with your smartphone.
I lost the connection between my
smartphone and my Bluetooth headset
If the headset doesn’t work, delete the
existing partnership and create a new one.
To delete the partnership:
1 Press Home , and then press
Start (left softkey).
2 Navigate to the My Settings content
list and select Bluetooth.
3 On the Bluetooth Devices list, highlight
your headset.
4 Press Menu (right softkey), select
Delete, and then press Ye s (left
softkey) to confirm the deletion.
5 Create a new partnership (see
C
onnecting to devices with Bluetooth
®
wireless technology.
Synchronisation
Synchronisation enables you to back up the
information on your smartphone onto your
computer or your server. If you ever need
to perform a hard reset or otherwise erase
all your information on your smartphone,