User's Manual Chapter 13

25
Special Conditions
This table provides possible solutions to special conditions you may encounter.
Condition Possible Cause
Indicator
Light
Action to Take
Indicator light
off
No power Off Ensure the power cord is plugged into the unit
and the power outlet is active. If this does not
resolve the issue, contact AT&T Digital
Broadband Customer Service.
Indicator light
yellow
No AC power Yellow The Indoor Unit is currently running on
battery power. Ensure the power cord is
plugged into the unit and the power outlet is
active. Also check the circuit breaker for a
tripped switch. If this does not resolve the
issue, contact AT&T Digital Broadband
Customer Service.
Indicator light
red
Communication to
Outdoor Unit
malfunctioning
Red The dual coaxial cable between the Indoor
Unit and the Outdoor Unit should never be
removed. If you have disconnected these
cables at any time, verify that they have been
reconnected as indicated in the Customer
Location Equipment Interconnections
drawing on page 24. If this does not resolve
the issue, contact AT&T Digital Broadband
Customer Service.
Error Red Contact AT&T Digital Broadband Customer
Service.