Telephone operation Call transfer Transfer a call and speak to the receiving party 10:01AM 00:30 11/23 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 While on a call: 1. Press [INTERCOM]. The outside call will automatically be put on hold, and you will see INTERCOM TO XX, with XX being the destination extension number. 2. Press the one-touch button for the extension to which you’re transferring the call. -ORDial the extension number to which you’re transferring the call.
Intercom operation Intercom overview This 1080 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1070 or 1040 phones you may have installed. You can use a total of 16 1080/1070/1040 phones together as extensions in your phone system. Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. See EXTENSION NUMBER on page 32 of the installation guide for instructions.
Intercom operation Intercom Use this feature for calls between system phones. Make an intercom call with the handset 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2. -ORIf One-touch preference is set to TELEPHONE (page 30 of the installation guide), press [INTERCOM]. 2. Press the one-touch button for the destination party, then lift the handset.
Intercom operation Intercom Make an intercom call with the speakerphone or headset 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 With the handset in the telephone base: 1. If One-touch preference is set to INTERCOM, skip to step 2. -ORIf One-touch preference is set to TELEPHONE, press [INTERCOM]. The phone will automatically activate the intercom call in the mode (headset or speakerphone) you programmed (see AUTOMATIC MODE on page 39 of the installation guide). 2.
Intercom operation Intercom Answer an intercom call 10:01AM 11/23 EXT 12 INTERCOM FROM 11 When you receive an intercom call, you will hear a repeating double-ring pattern and your screen will display INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing [INTERCOM], [ SPEAKER] or [HEADSET] to take the call hands-free.
Intercom operation Voice page Page a specific extension (single-phone page) Sends your voice to the speaker of the destination phone. The person you’ve called may be able to respond just by talking. See AUTO MUTE on page 35 of the installation guide. 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM EXT 11 PAGING INTERCOM 11/23 10:01AM EXT 11 PAGE 12 11/23 1. Press [INTERCOM]. 2. Press [ENTER] to select PAGE. 3. Enter the destination extension number (11-26). 4.
Intercom operation Voice page Answer a single-phone page 10:01AM 11/23 EXT 12 PAGE FROM 11 Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the microphone of the headset. Auto-mute on The [MUTE] light will be on. Lift the handset or press [MUTE] to temporarily de-activate automute and answer the page.
Intercom operation Voice page Page all (system-wide page) ... Sends your voice to the speakers of all phones in the system. 1. Press [INTERCOM] then [ ] to show PAGE ALL. 2. Press [ENTER]. The screen will display PAGE ALL. Once the page is automatically answered, speak and your voice will be heard at all idle extensions in your phone system. 10:01AM 11/23 EXT 11 INTERCOM TO PAGE ALL 10:01AM EXT 11 PAGE ALL 11/23 Page-all shortcut 1. Press [INTERCOM], then press [#]. 2.
Intercom operation Voice page Answer a system-wide page 10:01AM 11/23 EXT 12 PAGE ALL FROM 11 [ENTER]: ANSWER 10:01AM 11/23 EXT 12 INTERCOM FROM 11 NOTE: Only one extension can answer a systemwide page. When you receive a system-wide page, your phone beeps and the screen shows PAGE ALL FROM xx, with XX being the originating extension number. 1. Press [ENTER] to answer the page. The screen displays INTERCOM FROM XX, where XX is the calling extension number. 2.
Intercom operation Voice page Room monitor 10:01AM EXT 11 PAGING INTERCOM 11/23 10:01AM EXT 11 PAGE 12 11/23 Make a single-page call to a system phone to monitor the sounds from that room. To use the room monitor feature, the destination telephone automute feature must be turned off (page 35 of the installation guide). 1. 2. 3. 4. Press [INTERCOM]. Press [ENTER] to select PAGE. Enter the destination extension number (11-26). After your telephone displays PAGE XX, press [MUTE].
One-touch setup and operation One-touch overview NOTE: The one-touch buttons are also used to place intercom calls. See Intercom operation beginning on page 25 for details. This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch locations vary according to how you programmed the one-touch preference.
One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. Preference ONE TOUCH TELEPHONE PREFERENCE Assign the one-touch keys as intercom or outsidecall shortcut keys. 1. Press [ENTER]. 2. Press [ENTER] again to enter the ONE TOUCH menu. 3. Press [ ] or [ ] until you see PREFERENCE. 4. Press [ ] or [ ] to highlight INTERCOM or TELEPHONE.
One-touch setup and operation One-touch storage PROGRAM (ENTER NUMBER) PAUSE 1. Press [ENTER]. The screen displays ONE TOUCH. 2. Press [ENTER]. 3. Press [ ] or [ ] repeatedly until you see PROGRAM. 4. Press [ENTER]. The screen includes (ENTER NUMBER). 5. Use the dial pad to enter up to 24 digits. -OR• To copy the most recently dialed number from redial, press [(AUTO) REDIAL]. Only the last number dialed from this extension can be copied to a one-touch location.
One-touch setup and operation One-touch storage continued from previous page 6. Press the desired one-touch key to store the telephone number in the normal location. -ORPress [LOWER], then the desired one-touch key to store the telephone number in the lower location.
One-touch setup and operation To dial a one-touch number This phone comes with one-touch preference preset to INTERCOM. NOTE: To change the one-touch preference, see PREFERENCE on page 35. If one-touch preference is set to INTERCOM: 1. Lift the handset. -ORPress [ SPEAKER]. -ORPress [HEADSET] and listen for the dial tone. 2. Press the one-touch button. -ORPress [LOWER], then press the one-touch button for the destination number you want to call. The screen displays the number as it is dialed.
One-touch setup and operation To view or delete a one-touch number To view a one-touch number VIEW 5550100 SPD#15 CANCEL Normal location: SPD# 1-16 Lower Location: SPD# 17-32 1. Press [ENTER]. 2. Press [ ] or [ ] until you see ONE TOUCH. Press [ENTER]. 3. Press [ ] or [ ] until you see VIEW. Press [ENTER]. 4. Press the desired one-touch key to view the telephone number stored in the normal location.
One-touch setup and operation To modify a one-touch number VIEW 5550100 MODIFY SPD#01 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY. 2. Press [ENTER]. 3. Press the dialpad keys to enter up to 24 digits. • You can include a pause while modifying a dialing sequence which requires one during actual dialing. Press [ ] or [ ] until you see PAUSE, then press [ENTER] when storing a pause. The screen will display P. Each pause counts as one digit.
One-touch setup and operation To modify a one-touch number continued from previous page 4. Press the desired one-touch key to store the telephone number in a location. -ORPress [LOWER], then the desired one-touch key to store the telephone number in the lower location. 5. Press [ ] or [ ] to select CANCEL. Press [ENTER] to exit the VIEW feature. To move to the next feature, press [ ]. -ORPress and hold [ENTER] to exit.
Directory Directory overview Pat Williams 5550100 This 1080 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first. To enter directory mode, press [DIR]. If there are already 200 stored entries, the screen includes FULL! If you try to view directory entries when there are no entries, the screen displays (EMPTY).
Directory Store a name and number in the directory DIRECTORY VIEW ENTRIES DIRECTORY ADD ENTRY (ENTER NAME) DONE 1. Press [DIR] to begin working with the directory. 2. Press [ ] until the screen includes ADD ENTRY. 3. Press [ENTER]. The screen includes ENTER NAME. 4. Use the dial pad keys and the chart below to enter the letters, digits or symbols you wish to store. Press the key repeatedly until the desired character you want is shown on the screen.
Directory Pat Williams (ENTER NUMBER) DONE Pat Williams 5550100 DONE Pat Williams 5550100 SAVED! DIRECTORY ADD ENTRY Store a name and number in the directory continued from previous page 6. Use the dial pad keys to enter the desired phone number. -ORPress [(AUTO) REDIAL] to copy the last number dialed at this extension onto the screen. Press [ ] to backspace. 7. When you have finished entering the number, press [ ] or [ ] to show DONE. Press [ENTER] to store the name and number in the directory.
Directory Store a name and number in the directory Pat Williams 5550100 TONE Store a temporary tone signal in a directory number If you have dial pulse (rotary) service, you can store tone signals in a directory number. You may need tone signals to use bank-by-phone and other services. 1. When you reach the place in the dialing sequence where you wish tone dialing to begin, press [ ] until the screen displays TONE. 2. Press [ENTER]. All digits entered after this will send tone signals. 3.
Directory Review directory entries DIRECTORY VIEW ENTRIES Andrew 5556789 Barbara 5559876 1. Press [DIR] and then [ENTER] to begin working with the directory entries. 2. Press [ ] or [ ] to scroll through the directory entries. -ORPress the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed. Then press [ ] or [ ] to scroll through the entries beginning with this character.
Directory Edit a directory entry Pat Williams 5550100 Pat Williams 5550100 MODIFY Pat DONE Pat 5554321 DONE Pat 5554321 SAVED ! When any directory entry is displayed, to edit the entry: 1. Press [ENTER]. 2. Press [ ] or [ ] to scroll to MODIFY. Press [ENTER] to edit the name. 3. Press [ ] to move the cursor to the left or [ ] to move the cursor to the right. Press [REMOVE] to erase characters. Press the dial pad keys to enter the correct name (page 43). 4. Press [ ] or [ ] to display DONE.
Directory Dial and remove an entry from the directory Pat Williams 5550100 DIAL Dial a number from the directory 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page 46. 2. Press [ENTER]. The screen displays DIAL. 3. Press [ENTER]. -ORPick up the handset. -ORPress [ SPEAKER] or [HEADSET].
Directory Remove all entries from the directory 1. Press [DIR] to begin working with the directory. 2. Press [ENTER] to select VIEW ENTRIES. 3. Press [ ] or [ ] until the screen shows END OF LIST. 4. Press [REMOVE]. The screen display include REMOVE ALL? 5. Press [REMOVE] again within three seconds to confirm the command and remove all directory entries.
Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.
Caller ID operation Caller ID operation RING! 10������������������� :01AM 11/23 L4 CHRISTINE SMTH 19085550100 LONG DISTANCE How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.
Caller ID operation Caller ID operation Calls received on two or more lines simultaneously RING! 10������������������� :01AM 11/23 L4 CHRISTINE SMITH 5550100 Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ]. For example, if Line 3 of the phone is ringing, the screen displays the caller ID information for Line 3.
Caller ID operation Caller ID operation Call history 10:01AM 11/23 CHRISTINE SMITH 19085550100 CL#050 NEW L4 NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Information about the last 200 incoming calls is stored in the call history. The most recent call will have the highest entry number.
Caller ID operation Reviewing the call history and returning calls CALL HISTORY 200 CALLS 050 NEW To review the call history 10:31AM 11/23 Pat Williams 18095551234 CL#200 NEW L1 10:21AM 11/23 Jeffrey Adams 5559876 CL#199 NEW L4 10:11AM 11/23 Chris Thompson 5550100 CL#198 NEW L1 1. Press [CALL HISTORY]. The screen displays CALL HISTORY and the number of total calls and new calls in the call history. -ORPress [ ] or [ ] when the telephone is idle to show the most recent caller ID entry directly.
Caller ID operation To delete an entry or all entries Changing the format of the caller ID number 10:11AM 11/23 Chris Thompson 9085550100 DIAL ALTERNATE L2 9085550100 19085550100 15550100 550100 You may need to add or remove the area code or a "1" at the beginning of the number. 1. Follow the directions in steps 1 and 2 of To return a call (page 54). Press [ENTER]. 2. Press [ ] or [ ] until the screen displays DIAL ALTERNATE. 3.
Caller ID operation To store an entry to the directory or a one-touch key To save an entry to the directory 10:11AM 11/23 Chris Thompson 5550100 CL #198 L2 10:11AM 11/23 Chris Thompson 5550100 COPY TO DIR L2 � 1. Press [CALL HISTORY]. 2. Press [ ] or [ ] until you see the desired entry. 3. Press [ENTER], then [ ] or [ ] until you see COPY TO DIR. 4. Press [ENTER] to store the name and number into the directory and return to the call history review mode. 5. Press [CALL HISTORY] to exit.
Caller ID operation Call waiting and message waiting CID with call waiting (CALL WAITING) L1 Chris Thompson 5550100 If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) will be displayed in the top line of the screen. The caller information for the incoming call will be displayed. 1. Press [FLASH] to access the call waiting call. 2. To return to the original call, press [FLASH] again.
COVM reset 10:01AM 11/23 EXT 11 CID:50/200 DTAD:16/20 COVM 1234 Use this feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You may have accessed your voice mail from a remote location (while away from the phone). You may have received a false signal from your local service provider. You can clear the indicator manually. 1. Press [ENTER]. COVM RESET 2. Press [ ] or [ ] until you see SPECIAL OPTIONS. Press [ENTER]. L1 COVM RESET 3.
Auto attendant operation About the auto attendant and message recording If you want one or more of your 1080 telephones to automatically answer incoming calls for your system, to announce the directory, and to allow your callers to record central system messages, you need to customize AUTO ATT SETUP. See page 46 of the installation guide.
Auto attendant operation About auto attendant operation The auto attendant feature only works with a multi-phone system. If this phone is the only telephone in your system, DO NOT select auto attendant for this phone. A 1080 telephone assigned as an auto attendant will automatically pick up and redirect an incoming call from a shared outside line to another phone in the same system.
Auto attendant operation Using multiple auto attendants 03:59PM 07/28 EXT 11 CID: 50/200 DTAD: 11/20 Total number of private messages AA Auto attendant is on Total number of central messages You may wish to set one or more additional phones to act as auto attendant(s) when the primary auto attendant is turned off or busy.
Auto attendant operation Auto attendant sequence for callers When you set this phone to be an auto attendant, it automatically picks up a ringing line after the pickup delay time you programmed (see AUTO ATT DELAY section on page 49 of the installation guide), and plays the appropriate auto attendant announcement. When a caller enters a correct extension number after hearing the announcements, the auto attendant transfers the call to that extension and announces to the caller, “Calling that extension.
Auto attendant operation Auto attendant flow chart Incoming call AA answers and plays outgoing announcement Caller dials [0] Caller dials [9] Caller dials extension number AA records central message AA plays DIR OGM AA plays “Calling that ...
Answering system operation Answering system operation Incoming messages If this 1080 telephone is not set up as an auto attendant, it will store only private messages. If this 1080 phone is an auto attendant, it can store three kinds of messages in three separate lists: • Private messages (including incoming messages, memos and two-way conversations) are the messages recorded for the 1080 telephone itself (pages 73-76).
Answering system operation DTAD setup See DTAD setup in Feature Setup on pages 5762 in the installation guide to set up the DTAD function. DTAD SETUP ON ANSWER STATUS To turn the private message answering system on or off The answering function of this phone is programmable. See ANSWER STATUS on page 57 of the installation guide for programming instructions.
Answering system operation DTAD setup Answer delay DTAD SETUP 15 SEC ANSWER DELAY Set the length of time this phone rings before the answering system picks up the call. One ring cycle lasts about six seconds. 1. Press [ENTER]. NOTE: For the auto attendant to work properly, you must make sure that the DTAD answer delay time is longer than the auto attendant answer delay time (page 58 of the installation guide). 2. Press [ ] or [ ] until you see DTAD SETUP. Press [ENTER]. 3.
Answering system operation DTAD setup Remote code DTAD SETUP = 111 REMOTE CODE Select a three-digit number to allow remote access from another telephone (away from your home, page 59 of the installation guide) and internal access from the SYS EXT telephones (See 1070 or 1040 user's manual for details). This code is 111 by default. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see DTAD SETUP. Press [ENTER]. 3. Press [ ] or [ ] until you see REMOTE CODE. 4. Press and hold [ ] to delete the current code.
Answering system operation DTAD setup Message length DTAD SETUP Set the maximium length of recorded messages. 1 MINUTE MESSAGE LENGTH You can select the maximum length for the messages callers can record. If you choose UNLIMITED, the caller can record a message of any length, up to the amount of time remaining for all messages, memos and announcements. If you choose GREETING ONLY, the caller will hear the selected outgoing announcement but will not be able to record a message.
Answering system operation DTAD setup Call screening DTAD SETUP ON CALL SCREENING Choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you will hear the incoming private message on your telephone when a call comes in. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see DTAD SETUP. Press [ENTER]. 3. Press [ ] or [ ] until you see CALL SCREENING. 4. Press [ ] or [ ] to choose ON or OFF. 5. To move to the next feature, press [ ].
Answering system operation DTAD features Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to: • Play or remove incoming private messages, and record your outgoing announcement for your private mailbox. • Play or remove central messages. • Record a 2-way conversation. • Record a memo or reminder into your private mailbox. • Record, share or download announcements for the auto attendant. • Check the remaining record time.
Answering system operation Private outgoing announcement The private outgoing announcement is played to callers who do not go through the auto attendant. If the 1080 is not an auto attendant, or if a call comes in on its private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY (pages 49 and 58 of the installation guide), callers will hear this announcement, and their messages will go into the private mailbox. The telephone is factory set with this announcement: “Hello.
Answering system operation Private outgoing announcement To play your outgoing announcement PLAYING STOP 1 Press [DTAD]. 2. Press [ ] or [ ] until you see PRIVATE MSGS. Press [ENTER]. 3. Press [ ] or [ ] until you see PRIVATE OGM. Press [ENTER]. 4. Press [ ] or [ ] until you see PLAY. Press [ENTER]. The current announcement will be played. 5. Press [ENTER] to select STOP to stop playing. 6. Press [DTAD] to exit the DTAD FEATURE menu. -ORPress [ ] to see the next option in PRIVATE OGM menu.
Answering system operation Private message playback To playback private messages PRIVATE MSGS 1. Press [DTAD]. 16 MESSAGES PLAY NEW MSGS 2. Press [ ] or [ ] until you see PRIVATE MSGS. Press [ENTER]. PRIVATE MSGS 20 MESSAGES PLAY ALL MSGS NOTE: The answering system uses the AUTOMATIC MODE set on page 39 of the installation guide to play back messages. If the AUTOMATIC MODE is SPEAKERPHONE (default), use the speakerphone to listen to messages.
Answering system operation Private message playback Options during message playback PLAY ALL MSGS MESSAGE #03 PAUSE • To adjust the playback volume, press [ VOLUME] button. • To skip to the next message, press [ ]. • To go back to the previous message, press [ ] within 3 seconds of the message playing. To repeat the message currently playing, press [ ] after 3 seconds of the message playing. • To pause playback (up to 30 seconds), press [ENTER], and press again to resume.
Answering system operation To record and play memos NOTE: If this telephone is a system extension mailbox, its system extensions can access this telephone to record and play back their own memos (See the 1070 or 1040 user’s manual for details). Memos are messages you record yourself. They are saved, played back and deleted exactly like private incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone system.
Answering system operation To record and play two-way conversations During an outside call, you can record the conversation as a private message in the answering system memory. It is saved, played back and deleted exactly like private incoming messages. 05:10PM 01:56 5550100 08/09 DTAD FEATURE RECORD CALL RECORD CALL 00:30 RECORDING STOP To record a two-way conversation 1. While you are on an outside call, press [DTAD]. 2. The screen will display RECORD CALL. Press [ENTER].
Answering system operation Remote access A three-digit security code is required to access your answering system from any touch-tone telephone on a different telephone line (away from your home). This code is pre-set at 111; see Remote code (page 59 of the installation guide) to change it. 1. Dial your telephone number from any touchtone telephone. 2. When the answering system answers, enter the three-digit remote access code (111 unless you have changed it). 3.
Answering system operation Remote access Play all messages [1] [*] Press to play all messages. Play new messages [1] Press to play new messages. Replay current message and replay previous message [2] Press within 3 seconds of the message playing to go back to the previous message. Press after 3 seconds of the message playing to repeat the message currently playing. Skip to next message [3] Press during playback to skip the current message and advance to the next message.
Answering system operation Central message playback About central messages If the 1080 telephone is an auto attendant, callers can leave central messages by pressing [9]. Each central message can be up to one minute. NOTE: The telephone will play back the preset outgoing message "Hello. Please leave a message after the tone" before a central message is recorded. You can neither delete nor replace this outgoing announcement for central messages.
Answering system operation Central message playback Information about messages • When playback begins, you will hear the total number of new or all messages. • Before each message, you will hear the day and time it was received. The message number currently playing will be displayed on the screen. • After the last message, you will hear “End of messages.” Options during message playback PLAY ALL MSGS MESSAGE #03 PAUSE • To adjust the playback volume, press [ VOLUME].
Answering system operation SYS EXT mailbox About system extension mailboxes NOTE: If the 1080 phone is the SYS EXT mailbox for other extensions, it will answer transferred calls from its extension telephones with a preset outgoing message. You can neither delete nor replace this outgoing message. If a 1080 telephone is an auto attendant, it can be a system extension (SYS EXT), mailbox for 1070 and 1040 telephones in the system.
Answering system operation SYS EXT mailbox REMOVE ext msgs SYS EXT MAILBOX REMOVE EXT MSGS Delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delete all 1070 and 1040 messages in this 1080 mailbox. To delete all messages from one SYS EXT telephone 1. Press [ENTER] on the 1080 mailbox phone. 2. Press [ ] or [ ] until you see SYS EXT� MAILBOX. Press [ENTER]. REMOVE EXT MSGS MESSAGES: 02/06 13 MSGS PER EXT 3. Press [ ] or [ ] until you see REMOVE EXT MSGS. Press [ENTER].
Appendix A Glossary Auto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a selected number of rings. The Auto Attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number. You can assign up to 16 Auto Attendants in your telephone system. Caller ID: Caller identification is a subscriber service available from most local telephone companies for a fee.
Appendix A Glossary continued from previous page Home area code: This is the area code for your telephone number. Users simply dial the seven digits of a telephone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the telephone as the home area code. After setting, if you receive a call from within your home area code, the screen will display the last seven digits of the telephone number.
Appendix A Glossary Private message: Messages that did not come through the auto attendant. If the 1080 is not an auto attendant, or if it has a private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY, and if DTAD SETUP ANSWER STATUS is on, callers will leave private messages. System extension message: The messages recorded for individual 1070 and 1040 telephones that are associated with a 1080 phone’s auto attendant mailbox (pages 45-49).
Appendix B Time/date When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week. TIME/DATE = 2007 YEAR 1. Press [ENTER]. 2. Press [ ] or [ ] until you see TIME/DATE. 3. Press [ENTER] to see YEAR. Press the dialpad keys to enter the correct year. 4. Press [ ] until you see MONTH.
Appendix B Time/date continued from previous page • Setting the clock in this menu will also set the time for the answering system. Before playing each message, the answering system announces the day and time the message was received (page 73). Before using the answering system, use this menu to set the year. If you do not have caller ID, you will also have to set the date and time, so that messages are dated correctly.
Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL delay RING on page 75 of the installation guide.) Answer a delayed ring The console phone rings and the screen displays the extension number of the intercom sending the delayed ring. 1. Select an idle line. 2. Enter the Centrex pickup code. 3.
Appendix C Centrex operation If you subscribe to Centrex service provided by your local telephone company, you need to set up the system telephones first: Here is an example of one setup. EXT 11 (console) CONSOLE is ON. CSL DELAY RING is OFF. EXT 12 CONSOLE is OFF. CSL DELAY RING is set to 20 seconds. EXT 13 CONSOLE is OFF. CSL DELAY RING is set to 16 seconds. EXT 14 Both CONSOLE and CSL DELAY RING menus are OFF. (This telephone does not use the Centrex service.
Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. • Avoid dropping the phone and/or other rough treatment. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this can damage the finish.
Appendix E Important product information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix E Important product information Especially about corded telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position.
Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
Appendix F FCC and ACTA information 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
Appendix G Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules. These specifications area designed to provide reasonable protection against such interference in a residential installation.
Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call 1 (866) 288-4268. 1.
Appendix H Limited warranty 4.
Appendix H Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix I Technical specification Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output Backup battery (purchased separately) DC12V 500mA Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrier frequency 1.
Appendix J In case of difficulty If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your phone, available when contacting customer service. Please retain your receipt as your proof of purchase. To purchase accessories or replacement parts, please contact customer service by visiting our website at www.
Appendix J In case of difficulty • If the wiring for your system is greater than 600 feet, some of the advanced features may not work properly. You may have to remove some of the phones from remote areas.” • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers may be the same. Refer to the EXTENSION NUMBER section of the installation guide, (page 32).
Appendix J In case of difficulty • If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the telephone before dialing, or dialing from another room in your home with less background noise. I cannot page or make intercom calls. • Make sure you dialed the extension correctly.
Appendix J In case of difficulty • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers may be the same. Refer to the EXTENSION NUMBER section of the installation guide, (page 32). LOW BATT is displayed on • No spare battery is installed or the spare battery needs to be replaced. screen. • Remove and re-install the battery.
Appendix J In case of difficulty The call privacy feature does not work. • In some installations that have fiber optic service (digital service to the building, analog service within the building) the signals to the extensions may not support the call privacy feature. Error tone (fast busy sig- • The Do Not Disturb feature is activated at the nal) is heard when making extension you are calling. a page call. A double beep sounds every 30 seconds. • There is a call on hold at this extension.
Appendix J In case of difficulty • If you have Digital Subscriber Line, (DSL,) service, and you have more than three telephone sets, and you have installed microfilters, you may need to have a DSL filter installed by your DSL service provider. The sound quality of the headset is poor • Unplug it and and firmly plug it in again. I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone.
Appendix J In case of difficulty The system does not receive caller ID or the system does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company. • The caller may not be calling from an area which supports caller ID. • Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
Appendix J In case of difficulty The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone, you need to speak into the microphone of the headset to record the announcement (page 39 of the installation guide). • Make sure there is no background noise (television, music, traffic, etc.) when recording.
Appendix J In case of difficulty The messages on the system are very difficult to hear. • If HEADSET is selected in the AUTOMATIC MODE menu and a headset is connected on the telephone, you need to use the headset to hear messages (page 39 of the installation guide). • Press [ VOLUME] on the telephone base to increase the volume. The answering system does not respond to remote access commands. • Make sure you are using the correct remote access code (page 108).
Appendix J In case of difficulty The auto attendant announcement is not correct. • Make sure the day/night announcements are set up and recorded (pages 66-68 of the installation guide). • Make sure that the DAY and NIGHT times that you entered are appropriate. See DAY/NIGHT TIMES, page 50 of the installation guide.
Index A E AC fail, 4 Alert tones, 7 Answer delay time, 66 Answering calls, 9 Answer status, 65 Area code, 55 SYS EXT mailbox, 81 Assign console, 89 Auto attendant operation, 59-63 Auto attendant flow chart, 63 Auto-redial, 18 Ending calls, 9 F FCC and ACTA, 93 Flash, 19 G Greeting only, 68 C H Caller ID, 50 Call history, 53 Call privacy, 21 Call screening, 69 Call transfer, 23 Call waiting, 19 Central message, 79 Centrex service, 88 Clock, 12 Conference call, 22 COVM, 58, 83 Handset, 10 Hands-free u
Index N 76 Navigation keys, 3 Names, enter into directory, 43 search for, 46 V Volume control, 13 Voice page, 29-33 O W One-touch keys, 34 delete entries, 39 dial number, 38 new entries, 36 preference, 35 Warranty, 96 P Page all, 31 Pause, 44 Private outgoing announcement, 71 R Receiving calls, 9 Record time, 64 Redial stack, 17 Remote access, 67 Reset COVM, 58 Ringer on or off, 14 Ringer type, 14 Ringer volume, 13 Room monitor, 33 S Screen display messages, 4 Search for names, 46 Single-phone page,
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your three-digit access code (preset to 111). Action Remote command Play all messages...................�������������������������� ............................ 1* Play new messages.......................................... 1 Go back...................................................................
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