User`s manual

106
Appendix J
Troubleshooting
• For private messages, make sure the answering
system is on. Select ON in ANSWER STATUS
(page 57 of the installation guide).
• If
Toll Saver is activated, the number of rings
changes to eight seconds when there are new
messages waiting (page 66).
• If you subscribe to the Centrex service provided
by your local telephone company, make sure
the ANSWER DELAY time (page 66) is shorter
than the CSL DELAY RING time on the same
telephone (page 75 of the installation guide).
• If a 1080 extension is on a phone call, or
recording, or playing any type of message or
announcement, it does not answer incoming
calls.
The answering system
does not answer at the
correct time.
• The caller might not be calling from an area
that supports caller ID.
• Both you and the caller’s telephone companies
must use equipment that are compatible with
caller ID service.
• If your phone is currently in use and a new call
comes in, you must press the [ ] to see the
new call. This procedure enables you to see call
waiting caller ID and caller ID from other lines
on the phone.
• Make sure the telephone line cords were
provided with the telephone.
If the telephone is not responding normally, try
resetting the phone. Do the following in the order
listed:
1. Disconnect the power to the telephone base.
2. Disconnect the spare battery (if the set has
one).
3. Wait a few minutes before connecting power to
the telephone base.
4. Re-install the spare battery (if the set has one).
5. Wait for the telephone to synchronize its
connection. This might take up to one minute.
Common cure for
electronic equipment:
The outgoing
announcement is not
clear.
• When recording the announcement, make sure
you speak in a normal tone of voice about nine
inches from the front of the telephone base.