USER’S MANUAL Part 2 2.4 GHz Cordless Speakerphone 2355 with Caller ID/Call Waiting Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
Visit us at www.telephones.att.com © 2002 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&TCorp., licensed to Advanced American Telephones. Printed in China.
CONTENTS BEFORE YOU BEGIN . . . . . . 1 Parts List . . . . . . . . . . . . . About Caller Identification (Caller ID). . . . . . . . . . . About the Call Log . . . . . . About Adding Handsets . . . ..1 ..2 ..2 ..2 INSTALLATION . . . . . . . . . . 3 Base Installation . . . . . . . . . . 3 Headset . . . . . . . . . . . . . . . . 5 FEATURE SETUP . . . . . . . . . 6 Feature Setup Menu . . . . . . . 6 Ring Volume . . . . . . . . . . . . . 7 Ring Pattern . . . . . . . . . . . . . 8 Key Click . . . . . . . .
BEFORE YOU BEGIN Parts List Your box should include: This User’s Manual Quick Start Guide Handset Base unit NiCd battery pack Power adapter Telephone line cord 1
BEFORE YOU BEGIN About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
INSTALLATION Base Installation NOTE: Install the base unit away from electronic equipment, ¥such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1 Connect the power cord to the base and an electrical outlet not controlled by a wall switch. Modular telephone jack 2 Connect the telephone line cord. Standard electrical outlet Use only the power cord supplied with this product. If you need a replacement,call 1 800 222–3111.
3 Install the handset battery. Use only AT&T Battery 3301,SKU# 91076. a) Remove battery compartment cover by pressing on indentation and sliding downward. b) Plug the battery pack connector into handset. Place the battery pack and wires in the compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. 4 5 4 Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours.
Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Plug the headset into the jack located on the right side of the handset (under the small rubber flap). Do not force the connection,but make sure the plug fits securely.
FEATURE SETUP Feature Setup Menu NOTE: When you follow the directions to “Clear ¥Message Waiting”or “Set Dial Method” you change settings for ALL registered handsets and the base. All other features must be set separately at each handset and the base. (See “About Adding Handsets”on page 2 for details about additional handsets.) Press to enter the Feature Setup menu. Use or to choose features,then press to save your choice. Press at any time to return to the previous menu item.
Ring Volume Adjust the volume of the handset or base ringer. Setting volume to turns the ringer off and displays the ringer off icon ( ) on screen. The default setting is . 1 Press 2 Press 3 Press 4 Use the keypad to enter a volume setting ( – ) — OR — Press or to hear samples of ring volumes. Press to save desired setting. 5 . The screen displays or until the screen displays .
Ring Pattern The external ring pattern sets which ringer you hear when you have an outside call. The intercom ring pattern sets which ringer you hear when you have an intercom call from the base or a registered handset. External ring pattern default setting is ; intercom ring pattern default setting is . 1 Press . The screen displays 2 Press or until the screen displays — OR — 3 Press 4 Press or then to choose or .
Key Click (Handset Only) When this feature is on,each key press makes a sound. Default setting is . 1 Press 2 Press 3 Press 4 Press or to select . — OR — Press or to select . Press to save the displayed setting. 5 . The screen displays or until the screen displays .
Handset Name (Handset Only) You can customize the handset to display a name or word of your choice (up to 16 characters) in place of • on the idle screen and • (during intercom calls). The default setting is . 1 Press 2 Press 3 Press 4 Use the keypad and the chart on page 31 to enter a handset name. Press to save the displayed name. 5 . The screen displays or until the screen displays . The screen displays To change the name again at any time,simply repeat Steps 1-5.
Language Setting You can set each registered handset and the base so the display appears in English, Spanish, or French. The default setting is . 1 Press . The screen displays 2 Press 3 Press . The screen displays the current language 4 Press or to scroll through the language choices. 5 Press to save the displayed language. The screen returns to or until the screen displays The display will appear in the language ¥NOTE: you have selected.
Clear Message Waiting If you subscribe to telephone company voice mail service,and the message waiting indicator remains on even after you have reviewed all messages, follow the directions below to turn off the indicator. These steps will clear the message waiting ¥NOTE: indicator for ALL registered handsets and the base. (See “About Adding Handsets”on page 2 for details about additional handsets.) 1 Press .
Set Dial Method When you change the dial method setting ¥NOTE: ALL registered handsets and the base are affected. (See “About Adding Handsets”on page 2 for details about additional handsets.) This phone comes set for touch tone ( ) dialing. If you have dial pulse (rotary) service, you must set the dial method to . 1 Press 2 Press 3 Press 4 Press or to select — OR — Press or to select . Press to save the displayed setting. 5 . The screen displays or until the screen displays .
TELEPHONE OPERATION Idle Screen When the handset is within range of the base and the handset and the base are not on a call or in Feature Setup mode,the screen displays If you assign a name to the handset (see “Handset Name”on page 10),that name will be displayed instead of . Make a Call At the Handset 1 2 Press , then dial the number — OR — Dial the number, then press . To end the call,press again — OR — Place the handset in the base.
Answer a Call At the Handset 1 2 Press to answer a call. To end the call,press again — OR — Place the handset in the base. At the Base 1 2 Press to answer a call. The SPEAKER light will go on. To end the call,press again. The SPEAKER light will go of f. Volume You can adjust the volume of what you hear through the handset or base speakerphone during a conversation by pressing VOLUME or VOLUME .
Call Timer When the handset or base is on a call,the screen displays a timer and whether the call is external or intercom. For example: Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. Make a Call 1 2 Press , then dial the number — OR — Dial the number, then press . To end the call,press again — OR — Place the handset in the base.
Redial NOTE: While scrolling through redial memory ¥you can press to exit. At the Handset The last five phone numbers dialed at the handset are stored in handset redial memor y. Press repeatedly until the number you want to call is displayed,then press or to dial the displayed number — OR — Press or , then press repeatedly until the number you want to call is displayed. Press to dial the displayed number. At the Base The last five numbers dialed at the base are stored in base redial memory.
Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider, you can answer a new incoming call without losing your current call. 1 2 Press to connect to the new call when you receive a call-waiting signal. Press again to return to the original call. Use to access other phone company ¥NOTE: subscriber services, as described by your provider. Mute 1 During a telephone conversation, mute the handset or base microphone by pressing .
Handset Locator If you have installed additional AT&T ¥NOTE: 2300 handsets (purchased separately) with your 2355 telephone, selecting ALL idle registered handsets. will signal To page the handset(s) from the base: 1 2 3 Press . Use or to scroll through the list of registered handsets. Highlight the desired handset name or to signal all registered handsets. Press or . The handset(s) will ring and their screen(s) will show To end the paging signal,press — OR — Press on the handset(s).
DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: You have an incoming phone call (without Caller ID). You have an incoming intercom call. The screen also shows the calling location (for example, ). This handset is not registered to the base. A new uncharged battery has been installed. Place the handset in the base to charge the batter y. The handset battery is recharging and may not have enough power for normal operation yet. The battery is low. The phone line is disconnected. Check the line jacks.
DISPLAY SCREEN ICONS THIS ICON: INDICATES: The ringer is turned off at this location (See “Ring Volume”on page 7 for details.) The battery needs to be recharged. (Handset only) The Caller ID information displayed is an unreviewed call. NEW There are unreviewed calls in the call log.
BASE LIGHTS LIGHT: STATUS: INDICATES: CHARGING on Handset is in the base charging flashing The base is registering to the handset SPEAKER on Base speaker phone is in use MUTE on Call is muted at base 22
TONES AND WHAT THEY MEAN TONE: INDICATES: Three quick beeps Handset is out of range of the base One double beep Handset has failed to register with base Two double beeps Handset battery charge is low One beep Handset registration is complete 23
INTERCOM OPERATION If you have installed additional AT&T ¥NOTE: 2300 Expansion Handsets with your AT&T 2355 Telephone, the following features can also be used between registered handsets.(See “About Adding Handsets”on page 2 for more information.) Intercom Calls You can make intercom calls between the base and handset(s) or between registered handsets. From the Handset 1 2 3 4 Press . Use or to scroll through the list of locations. When the location you want to call is highlighted,press , , or .
Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom, you will hear a double beep and the screen will display call information as usual for 15 seconds. To answer the incoming call,press on the handset or on the base. The intercom call is automatically ended. To end the intercom call without answering the incoming call,press and hold on the handset or on the base. The screen display indicates .
Transfer a Call You can transfer a call from the base or a handset to another location and announce the caller. 1 Press on the handset or on the base. Your call is put on hold and the screen displays. 2 Use or to scroll through the list of destinations. When the desired location is highlighted,press on the handset or on the base. When other party answers the call,announce the caller. Then press on the handset or on the base,or place the handset in the base to complete the transfer.
Forward a Call You can forward a call from the base or a handset to another location without announcing the caller. 1 Press on the handset or on the base. Your call is put on hold and the screen displays 2 Use or to scroll through the list of destinations. Press when the desired destination is highlighted, — OR — Press the appropriate key for the desired destination ( for base, - for handsets, or for all). The call will ring at the second handset and will be displayed.
Conference Calling 1 2 28 If one location is already on a call, you can connect the other location (or a second handset,if installed) to the call by pressing on the base or on the handset — OR — You can first intercom another handset by pressing on the base or on the handset,then press on the base or on the handset when the desired location is highlighted. After the other location answers the intercom call, press and hold on the base or on the handset.
PHONEBOOK This telephone can store up to 50 telephone numbers and names. Phone book entries are stored in alphabetical order. Storing a name and number at the base or at any registered handset automatically stores it at all locations. Making phone book changes at any location automatically makes the change at all locations. (See “About Adding Handsets”on page 2 for details about additional handsets.) Store a Number and Name in Phone Book 1 Press 2 Press 3 Press 4 Press 5 Press .
6 Enter the telephone number (up to 24 digits). 7 Press 8 Enter a name (up to 16 characters) connected with this number, using the keypad and chart on page 31. You must store a name with each number. 9 Press . The screen displays . The screen returns to — OR — If the phone book is already full,the screen displays 10 Begin at Step 5 to enter another telephone number and name — OR — Press to exit. To erase a digit or character, press ¥NOTE: (DELETE) or on the handset or press or on the base.
Keypad Characters Dial Key 3 Presses 4 5 6 7 B C 2 a b c D E F 3 d e f G H I 4 g h i J K L 5 j k l M N O 6 m n o P Q R S 7 p q T U V 8 t u v W X Y Z 9 w x * ? ! / ( ) # ’ , - .
Dial a Number in Phone Book 1 Press . The screen displays the first phone book entry. Skip to Step 5. — OR — Press 32 . The screen displays 2 Press . The screen displays 3 Press 4 Press . The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find,then scroll using or — OR — Press or to scroll through phone book entries.
Edit a Number/Name in Phone Book 1 Press . The screen displays the first phone book entry. Skip to Step 5. — OR — Press . The screen displays 2 Press 3 Press 4 Press . The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find,then scroll using or — OR — Press or to scroll through phone book entries. When you find the number you want to edit, press to enter edit number mode. 6 . The screen displays .
7 To erase a digit,press (DELETE) or on the handset or press or on the base — OR — To delete the entire telephone number, press and hold (DELETE) on the handset or on the base. 8 Press to store the edited number, and enter name mode. 9 To erase a character, press (DELETE) or on the handset or press or on the base — OR — To delete the entire name,press and hold (DELETE) on the handset or on the base. To move the cursor one place to the right, press . 10 Press to confirm the change.
Delete a Number/Name from Phone Book 1 Press . The screen displays the first phone book entry. Skip to Step 5. — OR — Press . The screen displays 2 Press . The screen displays 3 Press 4 Press . The screen displays the first phone book entry and looks similar to 5 Enter the first letter of the stored name you want to find,then scroll using or — OR — Press or to scroll through phone book entries. .
36 6 When you find the number you wish to delete, press (DELETE) on the handset or on the base to delete the entire displayed entry. The screen display is similar to 7 Press . The entry is deleted and the screen displays the next phone book entry.
CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls with valid Caller ID information in the call log. Name, number, time and date information can all be stored,if they are sent with the call. Calls are automatically stored in the order they are received,with call “1”stored as the most recent call. The call log number appears next to the phone number on the screen display.
Review Call Log 1 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW Skip to Step 3. —OR— . The screen displays Press 2 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW 3 38 Press or to scroll through the call log.
Remove Call Records Removing a Specific Call Record 1 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW Skip to Step 3. —OR— . The screen displays Press 2 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW 3 4 Press or to scroll through the call log. When you find the call recor d you want to remove,press and release (DELETE) on the handset or on the base.
Remove All Call Records 1 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW Skip to Step 3. —OR— . The screen displays Press 2 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW 3 Press and hold (DELETE) on the handset or on the base. The screen displays 4 Press to delete all call records. The screen returns to the idle screen: — OR — Press to exit without deleting.
Store a Call Record in Phone Book You can store a number received by Caller ID in the telephone phone book. For a call record without a valid name you will be prompted to enter a new name. You can follow the directions in “Edit a Number/Name in Phone Book” on page 33 to assign a name to the number. A call record with no valid phone number cannot be stored in the phone book. 1 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW Skip to Step 3. —OR— Press .
Display Dial While you are reviewing the call log, you can dial a number displayed on the screen. 1 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW Skip to Step 3. —OR— . The screen displays Press 2 Press . The screen displays the most recent call in the call log and displays if the call is new. NEW 3 Press or to scroll through the call log. 4 When the phone number you want to call is displayed,press or on the handset or on the base.
BATTERIES Battery Life Battery life depends on how far the handset is from the base,and other environmental conditions. NOTE: For optimum performance, charge your handset on ¥the base every night. Charge the Handset Battery Pack • • • • • This battery should remain charged for up to three days. A fully charged battery provides an average talk time of about seven hours. The battery pack needs charging when: – The battery icon ( ) appears, – A warning tone sounds,or – The screen displays when idle.
Replace the Handset Battery Pack 1 Install the handset battery. Use only AT&T Battery 3301,SKU# 91076. a) Remove battery compartment cover by pressing on indentation and sliding downward. b) Plug the battery pack connector into handset. Place the battery pack and wires in the compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. 2 44 Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours.
IN CASE OF DIFFICULTY If you have difficulty operating this phone,try the suggestions below. For Customer Service,visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. TELEPHONE OPERATION PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all, check these into the base and an electrical outlet items first: not controlled by a wall switch.
TELEPHONE OPERATION PROBLEM SOLUTION If you hear noise or interference when using the phone: • You may be out of range. Move closer to the base. • Household appliances plugged into the same circuit as the base can sometimes cause interference. Try moving the appliance or the base to another outlet. • The layout of your home or office may be limiting the operating range. Try moving the base to another location, preferably on an upper floor.
TELEPHONE OPERATION PROBLEM SOLUTION If your telephone misdials: • If you have dial pulse (rotary) service, you’ll need to set the dial method to . Follow the instructions under “Set Dial Method”in the FEATURE SETUP section of this manual. • If you have touch tone service and you hear clicks while you are dialing, you’ll need to set the dial method to . Follow the instructions under “Set Dial Method”in the FEATURE SETUP section of this manual.
CALLER ID PROBLEM SOLUTION If the caller’s name or phone number is not displayed during Call Waiting: • You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service. • Caller ID information received during Call Waiting is displayed only on the handset that is in use. The information is stored in the Caller ID log on ALL registered handsets. • Make sure the battery is charged.
DEFAULT SETTING DEFAULT SETTINGS FUNCTION: DEFAULT SETTING: Dial Method DTMF (tone) Handset Volume 3 Ring Volume 3 External Ring Pattern 0 Intercom Ring Pattern 1 Key Click ON 49
TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS Frequency Range 2400 MHz – 2483 MHz Channels 95 Channel Spacing 864 kHz Output Power 23 dBm Sensitivity -92 dBm Modulation GFSK Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage, 60Hz) 96 – 144 Vrms Base Unit Voltage (AC Adapter Output) 9 Vdc Handset Voltage 3.25 – 4.
INDEX A answer a call 15 external 16 B base ringer 7 F 20 forward a call 27 Base Unit 1 27 battery 43, 44 French 11 battery icon 43 H C hands-free 5 27 Handset 1, 6, 8, 10 call log 37-41 handset battery 4 call record 39-42 Handset Locator 19 Call Waiting 18 call-waiting signal 18 Handset Name 10 Caller ID 37 , 41 handset or base ringer 7 caller’s name or phone number not displayed 47 I 20, 45 charged battery 43 20 conference call 28 idle screen 6, 37, 40 incoming call 6, 18, 25 int
N NEW 21 NiCd battery pack 1 no dial tone 45 20 20 O 20 P phone book 29 -36, 41 Phone book entries 29 phone does not ring 46 phone does not work at all 45 20 Power adapter 1 power cord 3 13 Q Quick Start Guide 1 R Remove All Call Records 40 ring pattern 8 S Spanish 11 30 29 Storing a name 29 T Telephone line cord 1, 3 telephone misdials 47 timer 16 touch tone 19 transfer a call 26 triple-beep signal when you tr y to use the handset 45 52 U unable to operate special telephone services 47 V volume 7, 15
