User’s manual TRIMLINE® caller ID telephone 265 For customer service or product Information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (886) 288-4268.
TABLE OF CONTENTS IMPORTANT PRODUCT INFORMATION ··········································· 1 Safety Information ····································1 SAVE THESE INSTRUCTIONS················ 2 Especially about corded telephones ···············································2 Especially about telephone answering systems·······························2 FCC and ACTA Information ··················2 Interference Information: Part 15 of FCC Rules ··························4 Limited Warranty ·····················
IMPORTANT PRODUCT INFORMATION Safety Information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. 1. Read and understand all instructions in the user’s manual. Observe all markings on the product. 2. Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. 3.
SAVE THESE INSTRUCTIONS Especially about corded telephones Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position.
2. Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.
c. Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number: You must remain on the line and briefly explain the reason for the call before hanging up. Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy.
conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2.
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or • PRODUCT returned without valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase.
PARTS CHECKLIST Remember to save your sales receipt and original packaging in case it is necessary to ship the telephone for warranty service. Check to ensure the telephone package includes the following: 3. Mounting adapter (Installed) 1. Handset 5. Telephone handset cord 2. Telephone base (Mounting adapter installed) 6. Telephone line cords 8 4. Directory card with plastic cover 7. User’s manual 3.
BEFORE YOU BEGIN This product meets the applicable Industry Canada technical specifications. About Caller Identification (Caller ID) This product has a caller ID with call waiting feature which works with service available from your local telephone service provider. Caller ID with call waiting lets you see the name of the caller before answering the telephone, even when you are on another call. You may need to change your telephone service plan to enjoy this feature.
INSTALLATION Battery Installation This telephone requires four AA batteries (not included) in order for the caller ID with call waiting, memory, and new call light to work. For best results, use alkaline or heavy duty batteries. 1. 2. 3. • • • • • • Press on the tab to open the cover of the battery compartment. Install four new AA batteries (not included) in the battery compartment according to the diagrams engraved in the compartment. Close the battery compartment cover and make sure it is secured.
INSTALLATION Telephone Installation Wall-Mount Installation 1. 2. 3. 4. 5. 6. Make sure mounting adapter is Modular telephone attached to the wall jack bottom portion of the set, so that the Telephone front of the line jack telephone base will be about parallel to the wall, once it is mounted. Line cord Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Thread the cord through the channel and out of the mounting area as shown.
INSTALLATION Desktop Installation 1. Remove the mounting adapter from the telephone base by pressing down with your thumbs as indicated by the arrows in the diagram. 2. Turn the mounting adapter upside down so that the telephone line cord channel leads the line out from the top of the telephone base. 3. Replace the mounting adapter by aligning it as shown. Push it downward with your thumbs as indicated by the arrows in the diagram and ensure that it is securely locked into place. 4.
INSTALLATION Handset Installation 1. Plug one end of the handset cord into the jack on the side of the telephone base. 2. Plug the other end of the handset cord into the handset and put the handset on the telephone base with the screen facing up. 3. Lift the handset and listen for a dial tone. If there is no dial tone, see In Case of Difficulty at the back of this manual. 4. Set the RINGER switch on the side of the telephone base to OFF, LO, or HI according to your preference.
TELEPHONE OPERATION Handset Operation Making and Answering Calls To make or answer a call, lift the handset. Ending Calls Return the handset to the telephone base. Handset Volume Adjust listening volume on the handset (LO, MED, or HI) PAUSE/REDIAL To insert a dialing pause when storing numbers in the memory or dialing, press PAUSE/REDIAL once to insert a 3.6 second pause in the dialing sequence. To redial, lift the handset.
TELEPHONE OPERATION Handset Operation New Call Light Flashes when there is an incoming call or there are unreviewed call entries in the call log. Low Battery The batteries in the telephone base need to be replaced. See Battery Installation on page 9. CLEAR Press to exit dialing, to exit storing a number in memory, to exit the call log, or to return to the idle screen anytime without saving the changes.
TELEPHONE OPERATION Telephone Base RINGER Volume Adjust the volume of the telephone ringer. If it is set to OFF, this telephone will not ring when there is an incoming call.
FEATURE SETTINGS Feature Settings Summary NOTE: The features are listed in the order they appear when the telephone is initially set up. The order changes after the initial setup, but the procedures for setting each feature remain the same. Default settings are marked with an asterisk (*). Screen display Choice SET LANGUAGE Choose the desired language for the screen display. ENGLISH* ESPANOL FRANCAIS SET CONTRAST Adjust the screen contrast to a comfortable level, 1 2 3* 4 5 from 1 (lightest) to 5 (darkest).
FEATURE SETTINGS Language Selection You can select English, Spanish, or French as the language in which all your options are displayed. 1. When the new batteries are installed, (or press OPTIONS nine times in idle screen), the screen will display: 2. 3. Press the T and S keys to scroll through the three languages on the menu: ENGLISH, ESPANOL, and FRANCAIS. When the desired language is displayed on the screen, press OPTIONS to save your selection and advance to the TONE/PULSE setting. NOTES: 1.
FEATURE SETTINGS Set Contrast The contrast of the screen can be adjusted to an appropriate level to suit the lighting of the environment for better viewing. 1. After the language setting (or press OPTIONS once in idle screen), the screen will display: 2. Press S or T to adjust the contrast from 1 (lightest) to 5 (darkest). 3. Press OPTIONS to save the setting and advance to the Home Area Code (HAC) setting.
FEATURE SETTINGS Set Home Area Code (HAC) Home area code is the area code associated with your telephone number. It is necessary to program a home area code so the telephone can properly display incoming calls and dial the telephone numbers from the call log. 1. After setting the contrast (or press OPTIONS twice in idle screen), the screen will display: 2. Press S or T until the screen displays the first digit of your home area code. Do not use the keypad to enter digits.
FEATURE SETTINGS Set Local Area Codes (LACs) Local area codes are area codes associated with other telephone numbers for which you must dial the area code, but do not need to dial 1. This includes your own area code if you must dial the area code but not 1 to make calls in your own area code. Up to four local area codes can be programmed. Do not program area codes for which you must dial a 1. If you dial… For… Then, in steps 2-4 11 digits All calls outside your own Make no entry.
FEATURE SETTINGS Set Time/Date This feature sets the time and the date displayed on the screen when the telephone is in idle mode. 1. After setting the local area codes (or from the idle screen, press OPTIONS seven times), the screen will show: 2. When the hour is flashing, use the T and S keys to scroll through the list of numbers from 1 to 12 to select the right number for the hour and AM or PM. Press DISPLAY DIAL to save the entry and advance to the next setting. 3.
FEATURE SETTINGS Call Waiting Set the kind of subscribed call waiting service from your service provider: NOTE: If you subscribe to combined caller ID with call waiting service from your local telephone service provider, you need to turn this feature on in order to see call information for call waiting calls. Display ON OFF Meaning Screen displays information about call waiting calls. Screen does not display information about call waiting calls. 1.
FEATURE SETTINGS Set Tone/Pulse When your telephone left the factory, the dial mode was set to tone. If you do not have touch tone dialing service, you can change this setting to PULSE by following these steps: 1. After setting the call waiting feature, press OPTIONS once (or from the idle screen, press OPTIONS ten times), the screen will show: 2. Press the T and S keys to toggle between TONE and PULSE. 3.
TELEPHONE MEMORY This telephone can store 13 telephone numbers, each up to 32 digits. Dial the numbers stored in memory by pressing one or two buttons. Storing Numbers in Memory 1. Lift the handset. 2. Press and release PROG. 3. Dial the telephone number (up to 32 digits) or press PAUSE/REDIAL to store the last number dialed from this telephone. 4. For one-touch dialing, press and release the memory button where the number is to be stored (M1, M2, or M3).
TELEPHONE MEMORY Two-Touch Dialing from Memory 1. Lift the handset. 2. Press and release MEMORY. 3. Press the number button (0-9) where the destination number is stored. The number appears on the screen when it is dialed. One-Touch Dialing from Memory 1. Lift the handset. 2. Press the appropriate memory button (M1, M2, or M3). The number appears on the screen when it is dialed.
TELEPHONE MEMORY Directory Card Lift the plastic cover off the directory to write the names or numbers stored in telephone memory. Then replace the plastic cover.
CALLER ID OPERATION Removing Call Records From Call Log Removing a Specific Call Record 1. Press S or T to display the call record to be removed. 2. Press and release REMOVE to remove the displayed number from call log. Removing All Entries from Call Record 1. From the caller ID review screen, press REMOVE for at least two seconds until the screen displays 2. Press REMOVE again to remove all calls. The screen returns to the idle screen.
CALLER ID OPERATION About Caller Identification When the first call is received, the telephone sets the current time and date automatically, and updates them each time a new call comes in. The unit automatically adjusts for winter time. When not in use, the unit displays the current time and date, the number of new calls, and the total number of calls (up to 80) in the call log.
CALLER ID OPERATION Setting Options Call Log A number (from 01 to 80) is assigned numerically in ascending order for each incoming call. The most recent call will have the highest number. Only the newest entry from a telephone number will be saved. When the memory is full, the oldest call information is replaced by the new incoming call information. Display Dial Dial a displayed telephone number when reviewing calls in call log.
CALLER ID OPERATION Display Screen Messages Screen Displays: PRIVATE PPP PRIVATE CALLER UNKNOWN UUU UNKNOWN CALLER LONG DISTANCE When: The caller is blocking the name information. The caller is blocking the number information. The caller is blocking the name and number information. Your telephone company is unable to receive information about this caller’s name. Your telephone company is unable to receive information about this caller’s number.
IN CASE OF DIFFICULTY If there are problems operating this telephone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268. Please retain your receipt as your proof of purchase. No dial tone • Ensure all plugs are connected properly and securely. • Inspect the telephone line cord connections at the modular jack and on the telephone. • Inspect the handset cord connections at both ends.
IN CASE OF DIFFICULTY Screen is blank • Ensure the telephone handset cord is properly and securely connected to the handset and the telephone base. • Ensure four new AA batteries are installed properly. • You must subscribe to service from your local telephone service provider to see call information on the screen (see About Caller Identification in Before You Begin). Screen displays extension used, and none are • Check to ensure all line cords are properly and securely connected.
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