AT&T DEFINITY ® Communications 7407D Voice Terminal User's Guide System Generic 1
THE TELEPHONE DEPICTED IN THIS DOCUMENT IS NO LONGER BEING MANUFACTURED. TO MAINTAIN DOCUMENTATION SUPPORT AT REASONABLE COSTS TO OUR CUSTOMERS, THIS MANUAL IS NOW PROVIDED IN PHOTOCOPY FORM.
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1-800-432-6600, In Canada: 1-800-255-1242 Order: Document No.
Contents Your 7407D Voice Terminal 1 What the Features Do 3 How to Use the Features 6 Voice Features Abbreviated Dialing 8 8 9 10 10 Automatic Callback Bridging Call Coverage Call Forwarding All Calls 11 Call Park Call Pickup 11 12 12 13 13 Conference Drop Hold Intercom 14 14 15 15 Last Number Dialed Leave Word Calling (LWC) Message Priority Calling 16 16 Select Ring Send All Calls Speakerphone Transfer Voice Message Retrieval 17 Display Features Calculator 20 Inspect 22 Integrated Di
Your 7407D Voice Terminal The 7407D voice terminal is comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY™ Communications System Generic 1. Familiarize yourself with your voice terminal shown in Figure 1 and explained below and on the following page. Figure 1. 7407D Voice Terminal Starting at the top of Figure 1 and continuing clockwise: Handset For placing and answering calls (also known as the receiver). Display A built-in 2-line, 80-character display.
Dial pad The standard 12-button pad for dialing the telephone numbers, accessing features, and performing calculator functions. Feature buttons Each of these 11 buttons access features and is labeled with a feature name. Calculator/Select Ring button For accessing the built-in calculator or the Select Ring feature. Microphone button For accessing the built-in microphone. Speakerphone volume control A sliding arm to adjust the volume of the speakerphone.
What the Features Do Here are brief descriptions of 27 features, including what each one does and how you might want to use it. The first 20 are voice feaures and the final 7 are display features. Voice Features Abbreviated Dialing Allows you to store selected telephone numbers for quicker and easier dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code.
Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call. Hold Temporarily disconnects from a call, holding it until you can return to it.
Voice Message Retrieval Gives you messages (via computerized voice) left for you through Leave Word Calling or as entered by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your co-workers. Use to hear all messages received while you were away. Display Features Calculator Allows you to perform mathematical calculations by using certain feature buttons and your dial pad as a calculator. Use as needed, including when you are on a call.
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the voice and display features. For your convenience, features in each category are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions. Your System Manager can supply the information required. ● To the right of each feature name is a box.
Quick Reference Lists Following the procedures is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellanious extensions. Once you have completed it, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.
Voice Features Handset and Speaker When placing/answering calls or using the voice features, you have the option of doing so off-hook (by lifting the handset) or on-hook (by pressing [ Speakerphone ], which simultaneously activates the built-in microphone). Abbreviated Dialing To program/reprogram AD button Note: AD buttons must first be assigned by System Manager.
7 Hang up or press [ Drop ] to end programming Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group, system, and enhanced lists can be obtained from your System Manager. To place a call using an AD list button or code 1 Press [ Personal List ] or [ Group List ] or [ System List ] or Dial appropriate AD List code: ● List 1 ● List 2 ● List 3 [dial tone] Note: An [ Enhanced List ] may also be available; see your System Manager.
Bridging To answer a bridged call 1 Press [ xxxxx ] of bridged call Note: If your terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset.
Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice 1 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, next dial the extension number whose calls are to be forwarded; receive dial tone. 2 Dial extension or number where calls will be sent [confirmation tone] Note: Some voice terminals have restrictions on where calls can be forwarded (see your System Manager).
Call Pickup To answer a call placed to a member of your pickup group 1 To pick up a call while on another call 1 Press [ Call Pickup ] or Dial Call Pickup code ● You are connected to ringing call Press [ Hold ] Present call put on hold ● ● Green light flutters Press [ Call Pickup ] 2 ● Called voice terminal stops ringing ● You are connected to ringing call Note: To return to held call after completing present call, press fluttering [ xxxxx ].
✔ Drop To disconnect from a normal call, or to drop the last party added to a conference call 1 Press [ Drop ] Note: Parties other than the last one must disconnect to be released from the conference call.
Intercom To make a call to your predetermined Automatic Intercom partner 1 Press [ Icom Auto xxx ] ● [ringback tone] Special intercom ring is sent Note: If call is unanswered, press [ Go to Cover ] while call is ringing if you want to redirect it to coverage.
Leave Word Calling (LWC) To leave a message after dialing an extension (when call is not answered, or you hear a coverage or busy tone, or you have been put on hold) 1 Press [ LWC ] any time after you complete dialing [confirmation tone] ● Message light comes on called voice terminal Note: If reorder tone is heard, message is not stored; try again. Note: To do this, you must have an [ LWC ] button.
Priority Calling To place a priority call (3-burst ring) 1 2 Press [ Priority ] or Dial Priority Calling Code [dial tone] Dial extension Note: If your call is not answered and you wish to redirect it to coverage, press [ Go to Cover ] while call is ringing. To send the priority call waiting tone (3-burst) when you hear a call waiting ringback tone 1 Press [ Priority ] 2 Wait for called party to answer Note: If you still receive a call waiting ringback tone, wait a few minutes and try again.
Send All Calls To send all calls (except priority calls) immediately to coverage 1 Press [ Send All Calls ] or Dial Send All Calls code [confirmation tone] Note: You may hear a ring-ping tone as each call is forwarded To cancel Send All Calls 1 Press [ Send All Calls ] again or Dial Send All Calls cancel code [confirmation tone] ✔ Speakerphone To place/answer a call without lifting the handset, or to use speakerphone with any feature 1 Press [ Speakerphone ] ● 2 Place or answer call, or access se
To change from speakerphone to handset 1 To change from handset to speakerphone 1 Lift handset and talk ● Press [ Speakerphone ] ● 2 Green lights on [ Speakerphone ] and [ Microphone ] go off Green lights on [ Speakerphone ] and [ Microphone ] come on Hang up handset ✔ Transfer To send present call to another extension or outside number 1 Press [ Transfer ] ● 2 Present call put on hold Dial extension or number that call is to be transferred to [ringback tone] ● 3 [dial tone] Remain on lin
Voice Message Retrieval To retrieve your voice messages when your Message light is on 1 Dial the Voice Message Retrieval code [dial tone] 2 Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extension number and (if prompted) your security code.
Display Features On/Off The display is controlled as follows: To turn on/off 1 2 Press [ Display ] ● Green light comes on and display is on ● Adjust the angle of display with the thumbwheel on the right Press [ Display ] again ● Green light goes off and display is off Normal Mode In normal mode, the display shows call information for the current active call appearance button: ● You may have as many as 10 call appearance buttons.
Calculator To turn on/off ✔ 1 Press [ Calculator/Select Ring ] ● 2 Green lights come on, calculator is on, and display shows [ CALC.
Inspect To see who's calling while on a call 1 Press [ Inspect ] ● Name and number of caller shown if from extension; [ OUTSIDE CALL ] or other trunk source shown if from outside Note: New caller information is shown for 30 seconds when call is received; then display returns to normal mode.
✔ Message Retrieval To see your messages when your Message light is on (while on-hook, off-hook, or on a call) 1 Press [ Message Retrieve ] 2 Press [ Next Message ] to see first message (and then for each following message) To return a call to message sender 1 Press [ Return Call ] while any part of message is shown To erase a message 1 Press [ Delete ] while any part of message is shown To see co-worker’s messages (can be during call with co-worker) 1 Press [ Covr Msg Retrieve ] 2 Dial co-w
✔ Normal To return to normal display after using any display feature 1 Press [ Normal ] ● Display will show call information for active call appearance Stored Number To see number stored on an AD button 1 Press [ Stored ] 2 Press selected [ AD xxxxx ] ● To see number stored as a list item Stored number shown 3 Press [ Normal ] to return to normal display or repeat Step 2 to see another stored number 1 Press [ Stored ] 2 Press selected [ Personal List ] or [ Group List ] or [ System List ] o
3 Dial selected list item (1, 2, 3...
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another extension, or from an Automatic Callback call you placed.
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. call appearance A button used exclusively to place, receive, or hold calls.
party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists programmable by the System Manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The first 9 personal list items are given digits 1 to 9, with 0 for the tenth item.
trunk code A dial code of 1, 2, or 3 digits which you dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an array of specially designed features (for example, speakerphone, display, administrable buttons, etc.) and functional capabilities that distinguish it from a conventional telephone.
Trunk Codes Description Abbreviated Dialing* Code Item No. Personal List 1 Personal List 2 Personal List 3 Name Name Name 1 2 3 4 5 Miscellaneous Description 6 Extension 7 Attendant 8 9 0 * You can have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager.
AT&T 555-204-716 Issue 1, August 1989 Graphics© AT&T 1988
