DEFINITY® Communications System Generic 1, Generic 3, and System 75 Generic 2 and System 85 8101, 8102, and 8110 Telephones User's Guide
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1-800 432-6600, In Canada: 1 800 255-1242 Order: Document No.
YOUR RESPONSIBILITY FOR YOUR SYSTEM'S SECURITY You are responsible for the security of your system. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use.
Contents Your 8101, 8102, and 8110 Telephones 1 What the Features Do 8 Phone Features 8 System Features 9 How to Use the Features 11 Special Instructions for General Use 11 Conventions Used in Procedure Descriptions 11 12 Quick Reference Lists Phone Features Answering and Placing a Call Auto Answer (for 8110 Users) Hold Message Mute (for 8110 Users) Personalized Ring (for 8102 and 8110 Users) Programmable Dialing Buttons (8102 and 8110) Redial 13 13 14 15 16 16 17 17 19 Redial (With Auto-Pau
Tones and Their Meanings 34 Ringing Tones 34 Handset Tones 34 Key Words to Know 35 Quick Reference Lists ii
Your 8101, 8102, and 8110 Telephones The 8101, 8102, and 8110 telephones are similar in appearance; however, the 8110 telephone has an added built-in speakerphone. (If you have an 8110 telephone, you may also be able to use the Auto Answer feature; check with your system manager.) These telephones are designed to help you use the many features of the AT&T DEFINITY® Communications System Generic 1 and Generic 3 (System 75) and Generic 2 (System 85).
Data jack Handset Labeling designation card Redial button Flash button Hold light Handset jack Hold button Message light Dial pad TOP VIEW Figure 1. 8101 Telephone, Top View Line jack Positive disconnect (Off/On) SIDE VIEW Ringer volume control (Lo/Med/Hi) Mode selector (pulse/tone) BOTTOM VIEW Figure 2.
Handset Data Jack Adjunct (equipment) Jack Pause Button Program Button Programmable Dialing Buttons Redial Button Hold Light Hold Button Flash Button Handset Jack Message Light Dial Pad TOP VIEW Figure 3. 8102 Telephone, Top View Adjunct Power Jack Line Jack Tone Selector (Slow/Fast) SIDE VIEW Ringer Volume Control Tone Selector (Lo/Hi) BOTTOM VIEW Figure 4.
Handset Data Jack Program Button Auxiliary Power Jack Pause Button Programmable Dialing Buttons Flash Button Redial Button Hold Light Hold Button Auto Answer Button Mute Button Speaker Button Handset Jack Message Light Dial Pad TOP VIEW Figure 5. 8110 Telephone, Top View Line Jack Tone Selector (Slow/Fast) Speaker Volume Control Ringer Volume Control Tone Selector (Lo/Hi) SIDE VIEW BOTTOM VIEW Figure 6.
Starting with the handset on the TOP VIEW and continuing clockwise: Handset For placing and receiving calls (also known as the receiver). Data jack For connecting a device such as a modem to your telephone. This jack is labeled DATA. Adjunct (equipment) jack (on the 8102 only) For connecting adjunct equipment such as a speakerphone or headset to your telephone. This jack is labeled ADJUNCT.
Dial pad The standard 12-button pad for dialing telephone numbers. The dial pad is also used with the PROGRAM button to store numbers on the programmable dialing buttons or to store dialing access codes in the Redial Auto-Pause feature. Handset jack For connecting the handset to your telephone. Speaker button (on the 8110 only) For accessing the built-in speakerphone and microphone combination.
The BOTTOM VIEW includes the following: Adjunct power jack (for adjunct equipment) (on the 8102 only) Line jack For connecting an adjunct power source for using adjunct equipment. This jack is labeled ADJ PWR. For connecting a line cord to your telephone. This jack is labeled LINE.
What the Features Do The following section lists several voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into two categories: ● Phone Features Those telephone features that you can use immediately no matter which communications system your telephone is behind. Note: You can use the Speakerphone and Mute features only if you are using the 8110 telephone.
Programmable Dialing Buttons (for 8102 and 8110 Users) The 12 programmable dialing buttons are provided for one-touch dialing of frequently dialed telephone or account numbers. You can also store emergency numbers, such as 911, or feature codes on your programmable dialing buttons. Note: If you want to store more than 12 programmable dialing numbers, you can use the system feature, “Abbreviated Dialing.
Call Waiting When you are busy on a call, sends a distinctive tone to notify you of another incoming call waiting to be answered. This allows you to complete or hold your present call and pick up the waiting call. It will save you from missing calls, and your waiting caller from having to call back later. Conference Allows you to add a third party to a call, so that you can conduct a three-way conversation. (If you wish to conference more than three parties, call your attendant for assistance.
How to Use the Features The following procedures give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your telephone, keep in mind the following general rules. ● ● ● ● ● Follow carefully all the steps listed in the procedure for the particular feature you are using.
Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your telephone.
Phone Features The following features can be used no matter which communications system your 8101, 8102, or 8110 telephone is behind. Remember that you can use the Speakerphone and Mute features only if you are using an 8110 telephone. Some 8110 users will also be able to use the Auto Answer feature; check with your system manager.
To end a call 1 Hang up handset or if you are using the speakerphone, press [ Spkr ] ● Red light next to [ Spkr ] goes off ■ Auto Answer (for 8110 Users) Note: If you are using the 8110 telephone with a DEFINITY Generic 1 system, the line must be assigned as “Data Restricted” in order for the Auto Answer feature to work properly on your telephone. Contact your system manager to have the “Data Restricted” feature assigned to your line.
To turn off the Auto Answer feature temporarily 1 Press [ Auto ] Button reverts to “down” position ● You may also choose to disable the Auto Answer button ( [ Auto ] ) so that it cannot be activated accidentally. Follow the following procedure to remove the Auto Answer button and cover the opening from which you removed the button. Note: In order to complete this procedure, you must use the slot cover which is shipped in the box with the telephone.
2 If you are using an 8110 telephone, press ● ● Red light next to [ Spkr ] goes on; red light next to the PAUSE button goes off You are reconnected to other party ■ Message To retrieve a message when your Message light is blinking 1 See your system manager for instructions about your local message retrieval procedures Note: The message light also flashes when a call is coming in (that is, when the telephone is ringing).
Personalized Ring (for 8102 and 8110 Users) ■ The tone selector labeled HI--LO will help you select one of two tone-ringer frequencies. Slide the tone selector to HI for a higher frequency; slide the tone selector to LO for a lower frequency. The tone selector labeled FAST--SLOW will help you select one of two tone-ringer modulation rates. Slide the tone selector to FAST for a faster modulation rate; slide the tone selector to SLOW for a slower modulation rate.
To insert the button designation card on your telephone 1 If you are using a new telephone, remove the button designation card from the box in which the telephone was shipped 2 In the blank space next to the appropriate programmable dialing button, write or type the name or telephone number you want to store 3 Fold along the perforated edge(s) and detach the card(s) from the sheet 4 Remove the plastic cover by placing your finger in the finger slot on the right side of the telephone and lifting up 5 Pl
For example, to put a pause between the dialing access number, 9, and the telephone number, press the PAUSE button, then 12125551234 .) Several depressions of the PAUSE button will produce a multiple of a .5-second pause. (Three depressions of the PAUSE button would equal 1.5 seconds.) Programmable dialing buttons can also be used to program system features. See your system manager for system feature codes.
Redial (With Auto-Pause) (8102 and 8110 Users) ■ To program an automatic pause for redialed numbers 1 While the telephone is on-hook, press the PROGRAM button 2 Press [programming tone] [ Redial ] 3 Press the appropriate access code and number of pauses in order to insert a long enough waiting time to obtain a second dial tone.
6 Press the PROGRAM button again ● To erase all stored access codes The access code sequence is stored for redialing at a later time. Now, when you press [ Redial ] to redial a call using one of the above access code or pause combinations, the telephone will automatically insert the correct number of pauses (three in this example) to ensure waiting the appropriate length of time to obtain a second dial tone.
To resume talking to other party (To turn on speakerphone microphone again) 1 Press [ Mute ] To change from speakerphone to handset 1 Lift handset and talk To change from handset to speakerphone 1 During a call using handset, press ● Red light next to [ Mute ] goes off 2 Resume conversation with other party ● ● Red light goes off next to [ Spkr ] [ Spkr ] Red light goes on next to [ Spkr ] 2 Hang up handset 22
System Features Since your 8101, 8102, or 8110 telephone is connected to a DEFINITY Generic 1 or System 75 or Generic 2 or System 85 communications system, you may be able to use some of the following features. Check with your system manager to see which of these features have been assigned to your telephone, as well as what other features may be available to you with additional systems.
Note: Each telephone number or feature code is stored as a separate list item. 2 Pick up handset 3 Dial Abbreviated Dialing Program code [dial tone] [dial tone] 4 Dial personal list number (1, 2, or 3) Version Note: If you are using System 75, Version 1, you may omit Step 4. 5 Dial list item (1, 2, 3...) [dial tone] 6 Dial number you want to program Version Note: If you are using System 75, Version 1, you can use up to 16 digits; for Version 2, you can use up to 24 digits.
■ Automatic Callback To automatically place another call to an extension that was busy or did not answer 1 Press [ Flash ] during call attempt [recall dial tone] 2 Dial the Automatic Callback code [confirmation tone] 3 Hang up ● You will receive a 3-burst priority ring when the extension you attempted to call is available Note: After you activate Automatic Callback, the system monitors the called extension. That extension becomes available after the called party completes a call.
Note: Some telephones may have restrictions on where calls can be forwarded (see your system manager). 3 Hang up Note: You may hear a ring-ping tone as each call is forwarded.
Note: If you receive intercept tone, the parked call has been disconnected or retrieved by someone else.
● To return to held call 1 You are connected to waiting call Complete present call and hang up ● Held call sends 3-burst priority ring 2 Lift handset ● You are connected to held call ■ Conference To add a third party to a call 1 Press ● [ Flash ] [recall dial tone] Present call is put on hold 2 Dial number of third party Note: You can privately discuss the call with the third party at this time; if no answer or busy, press [ Flash ] twice to return to original party.
■ Hold (with Second Dial Tone) Note: The following feature allows you to place or answer another call or activate another feature while you have a call on hold. If you want merely to put a call on hold while you are busy with another task (and do not need to answer or place another call), press [ Hold ] on your telephone. When you want to return to the held call, press [ Hold ] again. See “Hold” in the section titled Phone Features.
Version Note: If you are using System 75, Version 2, Version 3, or DEFINITY Generic 1, the following directions apply: To put a call on hold 1 Press [recall dial tone] [ Flash ] 2 Dial Hold code [dial tone] Note: If you hang up, held call sends a 3-burst priority ring.
Leave Word Calling To leave a message after dialing an extension (when your call is not answered, you hear coverage or busy tone, or you have been put on hold) To leave a message without ringing an extension ■ 1 Press [ Flash ] [recall dial tone] 2 Dial Leave Word Calling code [confirmation tone] ● Message light goes on at called telephone Note: If reorder tone is heard, the message is not stored; try again.
■ Send All Calls To send all incoming calls (except priority calls) immediately to coverage 1 Dial Send All Calls code [confirmation tone] 2 Hang up Note: You may hear a ring-ping tone from your telephone as each call is sent to coverage.
■ Voice Message Retrieval Version Note: If you are using System 75, Version 1, you cannot use this feature. To retrieve your voice messages when your Message light is on 1 Dial Voice Message Retrieval code [dial tone] 2 Press [#] [voice prompting] Note: Do not press [ # ] if calling from another extension; instead, dial your own extension and your security code, if required.
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● ● 3 rings — A priority call from another extension, or from an Automatic Callback call you placed. ring-ping (half ring) — A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active.
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX (Audio Information Exchange) An optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. coverage Automatic redirection of calls from an unanswered telephone to another telephone.
pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perform similar job functions. priority call An important or urgent call that sends a special 3-burst ring. program/reprogram To use your dial pad to assign a telephone number to a personal list item for Abbreviated Dialing.
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING Feature Code CALL PICK UP List 1 List 2 HOLD (System Feature) List 3 LEAVE WORD CALLING Program Cancel AUTOMATIC CALLBACK PRIORITY CALLING Cancel SEND ALL CALLS CALL FORWARDING Cancel ALL CALLS Cancel CALL PARK Answer Back VOICE MESSAGE RETRIEVAL Coverage
Abbreviated Dialing* Trunk Codes Description Code Item No. Personal List 1 Personal List 2 Personal List 3 Name Name Name 1 2 3 4 5 Miscellaneous Description Extension 6 7 Message 8 Attendant 9 0 * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your system manager.
AT&T 555-230-746 Issue 2 December 1993 Graphics © AT&T 1988
