User’s manual 983 Two-line speakerphone ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MIC
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important product information on pages 26-27 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
You must install the battery before using the telephone. STOP! See page 5 for easy instructions. For customer service or product information, visit our website at www.telephones. att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use four AA alkaline batteries (purchased separately). • Do not dispose of the battery in a fire.
User’s manual 983 Two-line speakerphone GHI PQRS ABC DEF JKL MNO TUV WXYZ OPER MIC Table of contents Getting started Flash.....................................................15 Temporary tone dialing..............15 Hold......................................................16 Switch between lines during a call.........................................................16 Quick reference guide..........................2 Parts checklist..........................................3 Before you install.
Getting started Quick reference guide One-touch keys LOWER Press to dial the number stored (page 20). Press LOWER, then t h e d e s i re d o n e touch key to dial the number stored in lower locations (page 20). LINE 1, LINE 2 Press, then lift handset to make or answer a call on line 1 or 2 (page 12). HOLD ABC DEF GHI JKL MNO PQRS TUV WXYZ CONFERENCE Press to enter three-way conference call (page 17). Press to place call on hold (page 16). OPER (AUTO) REDIAL ABC DEF MIC Lift the handset.
Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Getting started Before you install To use this product as a two-line telephone, you must have a two-line modular wall jack or two separate one-line modular wall jacks. To use both lines of a two-line telephone, your local telephone company must provide two telephone numbers. This product is designed to operate optimally with two telephone lines. If you choose to install only one telephone line, the telephone will continue to operate normally as long as the unused line is not selected.
Getting started Battery installation Before using the telephone, you should install four AA alkaline batteries (purchased separately). You can use the telephone without batteries to dial and receive calls. However, the line lights and the automatic redial feature will not work, and the speakerphone and optional headset may not work properly in all conditions. To use the speakerphone without batteries, you must press and hold SPEAKER for one second.
Getting started Tabletop installation After installing the batteries, if you wish to use the telephone on a tabletop, flip the wall mounting bracket upward. A single two-line wall jack If there is a single two-line wall jack, use only the black (4-connector) line cord. Plug one end into the jack labeled L1 or L1/L2 on the back of the telephone base. Plug the other end into the wall jack. Make sure the line cord is plugged firmly into the telephone base and the wall jack. Line 1 + Line 2 1.
Getting started Tabletop installation Two one-line wall jacks If there are two one-line wall jacks, use both long line cords. Plug one end of the clear line cord into the jack labeled L1 or L1/L2 on the back of the telephone base. Then, plug the other end into the wall jack for Line 1. Plug one end of the black line cord into the jack labeled L2 or DATA on the back of the telephone base. Then, plug the other end into the wall jack for Line 2.
Getting started Wall mounting To return the bracket from the tabletop position to wall mounting, follow the directions below. A single two-line wall jack If there is a single two-line wall jack, use only the black line cord. Install the telephone as shown below: 1. Press the tab 2. Plug one end of the as shown and black line cord into flip the bracket the jack labeled L1 towards the or L1/L2 on the downward posiback of the teletion. phone base. Insert the line cord into the groove. 3.
Getting started Wall mounting Two one-line wall jacks If there are two separate one-line wall jacks, use both line cords. 1. Press the tab 2. Plug one end of the 3. Wind the line cords around clear line cord into the as shown and the hooks and on the jack labeled L1 or L1/ flip the brackbracket. Thread the line cords L2 on the back of the et towards through the hole . Insert the telephone base. Plug the downline cords into the groove as one end of the black line ward position. shown.
Getting started Data port & optional headset If you want to connect another device (such as a modem or fax machine) to the wall jack, use the jack labeled L2 or DATA on the back of the telephone base. A call picked up at another extension on the line used by the data port may interrupt a fax, modem or message transmission. Data port For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.
Telephone operation Base settings Choose dial mode The factory default setting is TONE. If you do not have touch tone dialing service in your area, it will be necessary to change the setting to PULSE. To set your telephone for dial pulse (rotary) service: GHI PQRS ABC DEF JKL MNO TUV WXYZ 1. Press a LINE key and press SPEAKER. 2. Press PROGRAM, #, #, #, 3. To change back to touch tone service: 1. Press a LINE key and press SPEAKER. 2. Press PROGRAM, #, #, #, 8.
Telephone operation Telephone operation Making and answering calls To make a call with the handset: 1. Press LINE 1 or LINE 2 to select a line. Lift the handset, then dial a number. 2. To end, replace the handset in the telephone base. To make a call with the speakerphone: ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MIC 1. Press LINE 1 or LINE 2 to select a line. Press SPEAKER, then dial a number. 2. To end, press SPEAKER. To make a call with the headset: 1. Press LINE 1 or LINE 2 to select a line.
Telephone operation Telephone operation Switch between handset, headset, and speakerphone mode While using the handset: • Press HEADSET to switch to headset (if a headset is connected) or press SPEAKER to switch to speakerphone. ABC DEF GHI JKL MNO PQRS TUV WXYZ While using the headset: • Lift the handset and the headset is automatically turned off. Or press SPEAKER to switch to speakerphone. While using the speakerphone: • Press HEADSET to switch to headset (if a headset is connected).
Telephone operation Telephone operation Erase redial memory 1. Press a LINE key to select the line. ABC DEF GHI JKL MNO PQRS TUV WXYZ This telephone can automatically and repeatedly redial the last number you dialed. To use automatic redial: MIC PQRS 3. Press PROGRAM, (AUTO) REDIAL, PROGRAM. There will be a two-beep confirmation tone. Automatic redial OPER GHI 2. Lift the handset, or press SPEAKER, or press HEADSET (if a headset is connected).
Telephone operation Options while on calls Set handset, speakerphone, headset volume While on calls, press VOLUME to adjust the listening volume. There will be a triple-beep when you reach the maximum or minimum volume setting. Mute The mute function allows you to silence the microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call: • Press MUTE to silence the microphone. To un-mute the call: • Press MUTE again and resume speaking.
Telephone operation Options while on calls Hold To put a call on hold while on calls: • Press HOLD. ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MIC You can place the handset in the telephone base after a call is put on hold. The line on hold will flash slowly in red. To return to the call: • Press the appropriate LINE key and lift the handset. -OR• Press the appropriate LINE key then press HEADSET if a headset is connected. -OR• Press the appropriate LINE key then press SPEAKER.
Telephone operation Options while on calls Three-way conference calls You can use both lines at the same time to set up a three-way conference call. 1. Make or answer a call and press HOLD. The line on hold will flash slowly in red. ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MIC 2. Make a call on the other line. 3. Press CONFERENCE. To end a conference call, hang up and press HOLD to release the CONFERENCE key. If one caller hangs up during a conference call, there may be a dial tone.
Directory Directory Telephone numbers called most frequently can be stored in speed dial keys so that they can be dialed with only one key press. You can enter 24 telephone numbers with up to 24 digits each. There are 12 speed dial keys and each key has two locations (upper locations and lower locations) to store two telephone numbers separately. You may wish to write the telephone numbers stored near the speed dial key on the memory card. Remove the plastic cover and the memory card.
Directory Speed dialing To store a number in speed dial 1. Press LINE 1 or LINE 2 to select a line, then lift the handset, or press SPEAKER, or press HEADSET (if a headset is connected). 2. Press and release PROGRAM. There will be a beep. ABC DEF GHI JKL MNO PQRS TUV WXYZ OPER MIC 3. Enter the telephone number you want to store (up to 24 digits) or press (AUTO) REDIAL to store the number last dialed. There will be a beep each time you press a key. Press PAUSE to include a dialing delay. 4.
Directory Speed dialing To call a speed dial number 1. Press LINE 1 or LINE 2 to select a line. 2. Lift the handset, or press SPEAKER, or press HEADSET (if a headset is connected). 3. Press and release the desired speed dial key. -ORGHI PQRS ABC DEF JKL MNO TUV WXYZ OPER MIC Press LOWER, then press the desired speed dial key. To delete a speed dial number To delete a number from memory, enter another number in the same location. To clear a memory location and leave it empty: 1.
Appendix Alert tones & indicator lights Alert tones Two beeps Command completed successfully. Three beeps The volume level is at the maximum or minimum setting. Four beeps Low battery or no battery warning. Five beeps You have made a mistake. Indicator lights LINE Red: • On when the line is in use. -OROn when the line is not connected to the wall jack. • Flashes when the line is on hold. HEADSET On when the headset is in use. Green: • Flashes while an incoming call is ringing.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone does not work at all. There is no dial tone. • Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack. • Disconnect the telephone base from the modular jack and plug in a working telephone.
Appendix Troubleshooting • Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing.
Appendix Troubleshooting • Disconnect the telephone base from the telephone jack. I hear other calls when using Plug in a different telephone. If you still hear other calls, the telephone. the problem is probably in the wiring or local service. Call your local telephone company. Automatic redial • If the telephone rings during the automatic redial interrupted. sequence, you will cancel it if you lift the handset, press SPEAKER or press HEADSET (if a headset is connected) to take the call.
Appendix Troubleshooting Difficulty storing numbers in the memory. • Review To store a number in speed dial on page 19 to make sure you are pressing the correct sequence of keys. • If you are interrupted by a recorded announcement telling you to hang up (or a loud buzzing noise), hang up and try to enter the number more quickly. • Try calling the number you want to enter into memory. When the call is ended, press PROGRAM, (AUTO) REDIAL and a memory key.
Appendix Important product information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important product information Especially about corded telephones • Electrical power: The telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Power adapter: This power adapter is intended to be plugged into a vertical wall outlet or a floor outlet.
Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information. 1.
Appendix FCC and ACTA information 3. Repair instructions If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty. 4.
Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules. These specifications area designed to provide reasonable protection against such interference in a residential installation.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty 4.
Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix Technical specifications Ren 1.1B Battery power 4 AA alkaline batteries Product weight 1.85 pounds Product dimensions (unpacked) 8.27 inches long x 7.01 inches wide x 3.
Appendix Index A Alert tones, 21 Answering calls, 12 Ringer volume, 12 S Speakerphone, 12 Speed dial, 19 B Battery installation, 5 T Technical specifications, 34 Temporary tone dialing, 15 Troubleshooting, 22 C Call waiting, 15 Chain dialing, 13 V Volume control, 15 D Dialing, directory dialing, 20 mode, 11 Directory, 18 dial number, 20 make an entry, 19 E Erase redial memory, 14 F Flash (switchhook flash), 15 H Headset, 12 I Indicator lights, 21 L Last number redial, 13 M Making calls, 12 Mute, 15 Q
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