Netgear Aircard (AT&T Unite Explore) User Manual
Table Of Contents
- AirCard 815S Mobile Hotspot
- Contents
- 1. Get Started
- Meet Your Mobile Hotspot
- Set Up Your Mobile Hotspot
- Recharge the Battery
- Replace a SIM Card
- LCD Touch Screen Home
- Connect to the Internet
- Security Credentials
- NETGEAR AirCard App for Smartphones and Tablets
- Connect to the Mobile Hotspot With Tethering
- BatteryBoost a Smartphone
- Optional External Antennas
- Customize the Mobile Hotspot Settings
- Log In to Your Mobile Hotspot Web Page
- 2. Use Your Mobile Hotspot
- View Data Usage
- View Messages
- View Alerts
- Manage Your Broadband Network Connection
- View Mobile Broadband Network Status From the Mobile Hotspot
- View Mobile Broadband Network Status From the Mobile Hotspot Web Page
- Turn Domestic Data On and Off From the Mobile Hotspot
- Turn Domestic Data On and Off From the Mobile Hotspot Web Page
- Turn International Roaming On and Off From the Mobile Hotspot
- Turn International Roaming On and Off From the Mobile Hotspot Web Page
- Connect to Wi-Fi
- Manage Wi-Fi
- Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page
- Manage Wi-Fi Security
- 3. Manage Security
- Change the Mobile Hotspot Web Page Login Settings
- Content Filter Levels
- Block Access to Websites
- Allow Access to Websites
- Block or Unblock Connected Devices
- View Connected Devices From the Mobile Hotspot
- View Connected Devices From the Mobile Hotspot Web Page
- Block Device Access From the Mobile Hotspot
- Block a Device From the Mobile Hotspot Web Page
- Unblock a Device From the Mobile Hotspot
- Unblock a Device From the Mobile Hotspot Web Page
- View a List of Blocked Devices From the Mobile Hotspot
- View a List of Blocked Devices From the Mobile Hotspot Web Page
- Set Up an Internet Access Schedule
- Manage the Mobile Hotspot Screen Passcode Lock
- Turn On Read-Only Mode From the Mobile Hotspot Web Page
- Activate SIM Security
- Enable Port Forwarding
- Enable Port Filtering
- 4. Maintain Your Mobile Hotspot
- 5. Frequently Asked Questions
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- What do I do if I can’t connect a device to the mobile hotspot?
- What do I do if I can’t access the Internet?
- How do I disconnect from the mobile broadband network?
- Why doesn’t the Connect or Disconnect button appear on the mobile hotspot web page?
- How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?
- What do I do if the No Signal icon displays?
- Why can’t my device access the mobile hotspot web page when connected to a VPN?
- Why can’t my mobile hotspot connect to a computer running Windows Vista?
- What do I do if my mobile hotspot doesn’t connect to my service provider’s network?
- Questions About the Mobile Hotspot Web Page
- General Questions
- What should I do if the o-ring on the back cover comes loose?
- Why isn’t my battery charging?
- Why is the Signal Strength indicator always low?
- Why is the download or upload speed slow?
- The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- What do I do if the Wi-Fi network name doesn’t appear in the list of networks?
- Questions About Connecting and Disconnecting Devices and Accessing the Internet
- 6. Troubleshooting
- A. Specifications
- B. Tips and Safety Guidelines for Lithium-Ion Batteries
Frequently Asked Questions
87
AirCard 815S Mobile Hotspot
To find the IP address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network.
2. Select the Wi-Fi adapter.
The IP address is displayed in the right pane.
To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer.
How do I find a device’s MAC address?
You must know the MAC address for a device when you are doing the following:
• Assigning an IP address based on a MAC address (when using DHCP)
• Allowing or denying devices access to your Wi-Fi network (MAC filtering)
Tip: To display a list of connected devices, including the MAC address of
each device, go to the mobile hotspot web page and log in as an
administrator. The connected devices list appears on the left side of
the home page. Click the device links to display IP and MAC
addresses.
The steps for finding a device’s MAC address depend on the operating system. If your device
runs an operating system not listed in the following procedures, see the appropriate
operating system documentation.
To find the MAC address on a Windows 7, Vista , or XP device:
1. Open the command prompt window:
a. Select Start > Run.
b. Enter cmd or command and click the OK button.
2. At the command prompt, enter ipconfig /all and press Enter.
3. Write down the physical address for the entry that relates to the Wi-Fi network connection.
It appears as a series of numbers and letters. This is the MAC address of your Wi-Fi
adapter.
To find the MAC address on a Windows 8 device or newer:
1. In the Charms bar, click the Search button.
2. Select Command Prompt.
3. At the command prompt, enter ipconfig /all and press the Enter button.
4. Write down the physical address for the entry that relates to the Wi-Fi network connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.










