Amber Alert GPS 3G Product User Manual Congratulations on your wise purchase to keep your family connected and protected. At Amber Alert GPS, Inc. we are dedicated to utilizing our technology to connect families and protect kids. We know that through the use of our Product, your lives will be enriched. Please call us if you need help in setting up your Product or if you have any questions. You can reach us toll free at: 1-888-334-3958 Monday through Friday from 8am to 5pm MST Amber Alert GPS, Inc.
Contents What Is Included in the Packaging?................................................................................................. 4 Quick Start Guide ......................................................................................................................... 4 Your Amber Alert GPS Product ....................................................................................................... 5 Power Button ...............................................................................
Low Battery Alerts ...................................................................................................................... 28 School Ready Alerts................................................................................................................... 29 Passive Alerts ................................................................................................................................ 30 Device ON/OFF Alerts .................................................................
What Is Included in the Packaging? Included in Your Packaging: • • • • Amber Alert GPS 3G Product 1 Attached Faceplate Wall Charger Quick Start Guide GPS Product Wall Charger Faceplate Quick Start Guide The back of the Quick Start Guide contains important information on how to get started. You will need to go to www.amberalertgps.com/login to complete the registration process and create a login for the Tracking Portal.
Your Amber Alert GPS Product Power Button - The power button is located on the top of the Product. To turn the Product ON, press and hold the power button for 3 seconds. Check the LED lights located on the front faceplate of the Product. If the Product has successfully been turned ON, the middle LED light will flash blue every 8-10 seconds. To turn the Product OFF, press and hold the power button for 10 seconds.
Volume Controls – The volume controls are located on the left side of the Product directly under the charging port. If you desire to turn the volume up or down, press the buttons with the appropriate arrows. These buttons allow you to adjust the ring volume of the Product. To ensure adequate voice volume, call your child’s device and adjust the volume to a level you deem appropriate. Volume Controls LED Lights – There are three LED lights located on the front faceplate of the Product.
Satellite Signal – It is very important for the Product to acquire a satellite signal. Please note that when you first receive the Product, it may take several hours for the Product to obtain a GPS signal. For best results, take the Product outside after charging or charge by a window. Attaching Faceplates – You have the ability to customize the look of your Product by interchanging the faceplates. The faceplates come in 4 different colors: black, blue, pink, and green.
Getting Started with the App The Parent App was designed to help you monitor your Amber Alert GPS Product from your Smartphone. With the Parent App you’ll get many of the same benefits you are accustomed to seeing on the Amber Alert GPS Tracking Portal: Live Tracking, Location History, Customized Zone Alerts, Predator Alerts, Speed Alerts and much more. The Parent App is available for iOS and Android.
Coverage Area The Amber Alert GPS Product comes with an active pre-installed AT&T SIM card. To view the coverage map in your area, please go to: AT&T: http://www.wireless.att.com/coverageviewer/#?type=voice Alerts An Alert notifies designated Users of an event experienced by the Product. All Alerts are delivered by Email only. There are twelve types of Email Alerts: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Registering Your Amber Alert GPS Product When the Product is purchased from AT&T.com or an AT&T Retail Store, the Product is only partially activated. Complete activation occurs when you finish the necessary registration steps at www.amberalertgps.com/login. During these steps, you’ll be prompted to create a username and password, identify your Product by IMEI number (found on the back of your device and/or the packaging), name your Product, set up Email Alerts and SOS/Voice calling.
Settings The first time you log into the Tracking Portal, you will be directed to the Map page. It is recommended that you go directly to the Settings Page to complete preferences for your Product. You may reset or revise your settings at any time. Important Actions To Be Taken in the Settings Tab: • • • • • • • • During the registration process, you were prompted to give your device a name. If you’d like to change it or update it, type the name into the box entitled “Device Name”.
SOS/Voice Alerts The SOS/Voice Alert is one of the most popular features of the Amber Alert GPS Product. This feature is capable of doing two things: 1) initiating a voice call to a pre-designated User; and 2) sending out an Email SOS Alert to other authorized Users listed in the Tracking Portal. The SOS/Voice feature is activated by pressing and holding down the round SOS button located on the front of the Product for at least 5 seconds.
Setting Up Alert Recipients Users You can add additional trusted individuals to help monitor your child and receive Alerts. To do so, please log into the Tracking Portal and click on the Users tab. The individual that made the initial purchase of the Product will be listed as the first User (Primary User). The Primary User’s first and last name, Email address and phone number will be displayed at the top of the list.
Once a User has been successfully created, you will have the opportunity to customize the type of Alerts that particular User will receive, and what level of access you are willing to grant to the User. Access Levels: Amber Alert GPS has created the following four User access levels, which allow you to customize the level of access you grant to each User: • None. “None” is the default setting.
Edit Users: To Edit Users, please click the EDIT button located after the particular User’s Email address. You will then be directed to the previous page shown above, and may make any desired changes. Filter by Current Device: To view the authorized Users that are linked to a particular Product, check the box at the top of the page next to “Filter By Current Device”. This will display a list of Users that are set up to track this Product.
Configuring Voice User During the registration process, you will be prompted to enter the phone number you want to receive Voice calls. This is usually the Primary User. Note: the Product can only be configured to call one phone number at a time. To change the designated telephone number, click on the User’s tab. On the line that displays the individual User’s information, you will see 3 tabs to the right titled: EDIT, SET VOICE USER, and DELETE.
Features Map Page To locate your Product at any time, simply log in to the Tracking Portal via your computer or your Smartphone Application. Product locations are updated every 5 minutes on the Map page.
To view the address and details of a location, simply click on any map marker, or on the report related to such map marker. If your screen has remained open to the Map page for a period of time, remember to click the Refresh button to draw down the most current location information. Map Page: Reports The Reports are visible on the right side of the Map page. The map markers correspond with report details such as Date/Time, Battery Level, GPS Signal Strength and Speed.
Home Page The Home page enables you to simultaneously view the current or last known locations of multiple Products on the same screen. Each Product is represented by a different color so you can easily distinguish between Products. If you wish to view the address of a particular Product, click the Detail button located to the right side of your selected Product. If you wish to see all the locations for a particular Product, click the More button located to the right side of your selected Product.
Alerts Zone Alerts Zone Alerts (or virtual boundaries) are a very popular and effective feature. You may set up to 20 Zones at any one time. Zones can be set up around your child’s school, home, and neighborhood or anywhere you designate. Once a Zone is created and activated on the Tracking Portal, the Zone will remain set until edited or deleted. You may configure your Zone Alerts to be delivered via Email to you and other designated Users.
• • • • • Use the “plus” sign and “minus” sign to zoom in and out. The default Zone radius is set at 1,000 feet. If you want to adjust the radius, press the drop down arrow in the Zone Radius box and select your desired radius. When you are satisfied with the Zone you have created, then select whether you would like to be alerted “When Entering” the Zone, “When Exiting” the Zone or both. Give your Zone a name, for example “School”, “Grandma’s”, “Home”, etc. Click “CREATE ZONE”.
Zones can be changed at any time. To edit a Zone, click the EDIT button next to the Zone you want to change and the following screen will appear: You may enter a new address, change the radius, change when you receive Alerts or delete the Zone. After you make your changes, click SAVE.
Speed Alerts To be notified that your child is in a vehicle that is exceeding your selected maximum speed threshold, simply set a Speed Alert. During the interval in which the Product pings the satellites, the speed is recorded. If the speed exceeds the threshold you set, an Alert will be sent to each of the designated Users. Each time the Product drops below the threshold speed and then exceeds the threshold speed, a new Alert will be sent.
Predator Alerts Our Product is the only children’s GPS Product on the market that lets you know when it is near a registered sex offender’s residence. Amber Alert GPS utilizes the US Department of Justice’s Dru Sjopdin National Sex Offender database and issues a Predator Alert when the Product passes within 500 feet of a registered sex offender’s residence. To receive Predator Alerts, select Alerts from the main menu and then click the Predator tab.
To view the registered sex offenders that are closest to your Amber Alert GPS Product, check the Predator box located on the Map Page. The box will drop down and present two options: “Predators Around Last Location” and “Predators Around Custom Location”. If you check the first option, the Map Page will refresh showing many “Blue Man” icons. Each icon represents a registered sex offender’s residence.
If you have become familiar with particular Predators and do not want to receive an Alert each time the Product comes within 500 feet of such registered sex offender’s residence, then you may disable the Alert for such Predator by selecting the “Disable Alerts For This Predator” button located on the Predator Details pop up window. Once you do this, the “Blue Man” icon will turn into a “Gray Man” icon indicating that the Predator Alert for that individual is disabled.
Breadcrumb Breadcrumb is an easy and convenient way to receive regular Alerts specifying the location of the Product on a particular time interval that you select. To select a Breadcrumb reporting interval for the Product, log in to the Tracking Portal, select Alerts from the main menu, and click the Breadcrumb sub-tab. From the drop down menu, select a tracking interval of 15, 30, 60 or 120-minutes.
Low Battery Alerts Designated Users will receive Low Battery Alerts when the battery life is approximately 15%. To ensure Low Battery Alerts are ON, log in to the Tracking Portal, select Alerts from the main menu, and click the Battery sub-tab. Click the START button to activate. Check the “Current Status” notice in the top right-hand corner of your screen and confirm that the “Current Status” is “ON”, and the menu tab labeled “Battery” is displaying a green circle icon with a plus sign in the middle.
School Ready Alerts School Ready mode is a parent activated feature that blocks all incoming calls to the Product while the child is in a school or learning environment. Calls (including SOS calls) from the Product to the preprogrammed number can still be initiated when the Product is in School Ready mode. To use the School Ready feature, click on the Setting’s tab. Scroll to the bottom of the page until you see the heading “School Ready”. Click “Enable” to block incoming calls to your Product.
Passive Alerts The Amber Alert GPS Product has developed some helpful Alerts that are generated automatically. These Alerts are delivered via Email to the Primary User only and are also displayed on the Reports Panel viewable from the Map Page of the Tracking Portal. These Alerts are not configurable. Device ON/OFF Alerts When the Product is turned ON or OFF, an Email Device ON or Device OFF Alert is sent to the Primary User only. This Alert will also be visible in the Reports Panel on the Map Page.
Change Password Changing your Login Password is simple. We recommend changing your Password at least every 3 months. To change your Password, log in to the Tracking Portal. On the far right side of the screen, there is a drop down arrow located to the immediate right of the words “Logged In As”. Click the down arrow and select MY PROFILE. Click PASSWORD. Type in a New Password and retype a second time to confirm. Click SUBMIT when finished.
History To view or download the Product location data for a particular day, select the History tab. A monthly calendar will display the number of locates per day and the number of Email Alerts sent out per day. To view the location data for a particular day, click on the “Locates” link. A map will then display all of the location data generated by the Product on that day. To download the location data for a particular day, click on the Export button and follow the prompts.
Log Out To Logout of the Tracking Portal, click the drop down arrow located at the far right of the main menu bar, immediately to the right of “Logged In As” and click Logout. The following window will pop up to confirm your request. Click Logout again. Firmware Battery Consumption To help keep your Product up-to-date, firmware updates happen periodically and automatically. No assistance is needed by the User to complete this action.
Product Specifications PHYSICAL SPECIFICATIONS: Dimensions Housing Weight Standard Battery L: 2.8”, W: 1.5”, H: .8” Polycarbonate Alloy/ABS 2.35 ounces 880 mAh Rechargeable Lithium Ion ELECTRICAL SPECIFICATIONS: Operating Voltage 3.
Attachment Options How You Attach the Product to Your Child is a Matter of Personal Preference. Some simple principles apply: • Make it secure • Make it easily accessible and comfortable • Make it a habit We offer breakaway lanyards that attach directly to the Product and hang comfortably around the neck. We offer a customized neoprene pouch with D-ring that has many attachment options, including hanging from a belt loop or backpack, laced through a belt, or laced to a tennis shoe.
GPS for Beginners How does GPS work? GPS satellites orbit the Earth at an altitude of a little over 12,000 miles and travel almost 9,000 miles per hour. Each satellite completes an orbit about twice a day. It transmits data that indicates its location and the current time. All GPS satellites synchronize operations so that these repeating signals are transmitted at the same instant.
Sight Impaired Information Use by Individuals Who are Sight Impaired The Amber Alert GPS Product incorporates a very simple four button User interface: • • • • SOS Button ON/OFF Button Volume Up Button Volume Down Button The Amber Alert GPS Product has no display, no keyboard, and no audio or tactile feedback capability. The Amber Alert GPS Product is a small, rectangular device. It is approximately 2.8” long, 1.5” wide and .8” in depth.
