User`s manual

22
Change Password
Changing your Login Password is simple. To keep the location of your child secure, we recommend
changing your Password at least every 3 months. The Username cannot be changed online. If you
would like to change the Username, please call Technical Support at 1-888-334-3958.
To change your Password, log in to the Tracking Portal. On the far right side of the screen, there is a
drop down arrow located to the immediate right of your name. Click the down arrow and select MY
PROFILE. Click PASSWORD. Type in a New Password and retype a second time to confirm. Click
SUBMIT when finished.
Once your Password has been updated, a pop up window will display the words “Update Successful”.
Change Password