User’s manual CL2909 Speakerphone with caller ID/call waiting
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on page 34 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Make sure to install four AA alkaline batteries (not included). STOP! See page 4 for easy instructions. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 5). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Parts checklist Check to make sure your telephone package includes the following items. Telephone base with mounting bracket and directory card attached Coiled handset cord Abridged user’s manual CL2909 Speakerphone with caller ID/call waiting This abridged user’s manual provides you with basic installation and use instructions. Please refer to the online user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals.
User’s manual CL2909 Speakerphone with caller ID/call waiting Table of contents Getting started Hold................................................................ 17 Mute............................................................... 17 Ringer volume......................................... 18 Call info........................................................ 18 Product overview........................................ 1 Quick reference guide.............................. 2 Base lights...................
Table of contents Caller ID operation Caller ID operation...................................... 25 Caller ID information.......................... 25 Information about call history..... 26 Review call history................................ 27 Remove call records............................ 27 Dialing options........................................ 28 Display dial................................................. 28 Display screen messages................ 29 Appendix A Troubleshooting.......................
Getting started Product overview This AT&T CL2909 speakerphone with caller ID/call waiting can be used flat on a tabletop or mounted on a wall and does not require AC power for operation. The CL2909 also features a 14-number memory for fast dialing and has a directory that can store up to 25 additional numbers with names. This telephone has a caller ID feature that supports caller ID with call waiting service.
Getting started Quick reference guide CALL LIST REMOVE Press to review call history records (page 27) or scroll through options when in the feature menu. Press to delete the displayed entry (page 21, 24, 27). When the telephone is idle, press and hold to remove all call history entries (page 27). DISPLAY DIAL OPTIONS Press to dial the displayed number (page 28). Press to display the menu (page 10).
Getting started Quick reference guide Base lights CALL INFO SPEAKER On when speakerphone is in use. • • On when the line is in use. • Flashes quickly when there is an incoming call. MUTE On when speakerphone or handset microphone is muted. Flashes slowly when a call is on hold. -ORWhen the connected telephone line cord is not plugged into a wall jack. -ORWhen the telephone on the same line is in use. Screen icons ERR 12:00AM ERR LOWER NEW REP No: 00 There is an error in the caller ID information.
Getting started Battery installation Before using the telephone, you should install four good AA alkaline batteries (not included) to provide memory backup and enable the use of some features. The four AA batteries are required for the following features to work: speakerphone, hold, mute, flash, caller ID, screen display, feature options menu, directory, clock, and the CALL INFO light.
Getting started Installation options The telephone base comes with the mounting bracket already installed for tabletop use. If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.
Getting started Installation options 4. Connect the handset to the telephone. Plug one end of the coiled handset cord into the handset jack on the left side of the telephone base. Plug the other end of the coiled cord into the handset, then place the handset on the telephone. 5. Check for dial tone. Lift the handset and listen for a dial tone. If you cannot hear a dial tone, press VOLUME . If you still do not hear a dial tone, see the Troubleshooting section on pages 30-32 of this manual.
Getting started Installation options Wall installation 1. Reverse the handset tab. This tab holds the handset when you hang up. Hold down the switch hook, and slide the handset tab up and out of its slot. Turn the tab so that the end with the hook is up. Then, insert the handset tab back into its slot. Switch hook Handset tab 2. Reposition the mounting bracket for wall use. Press on the mounting bracket, as shown in Figure A, to release the bracket.
Getting started Installation options 3. Route the telephone line cord. Plug one end of the telephone line cord into the telephone line jack on the top of the telephone base, and then route the line cord through the slot on the bottom of the telephone base. Route the telephone line cord around the bracket, leaving the last few inches of the line cord for wall jack connection. Route through this slot. 4. Connect the telephone line cord to a wall jack.
Getting started Installation options 5. Mount the telephone on the studs on the mounting plate. Make sure the telephone line cord snaps firmly into place. Place the telephone just above the studs on the wall jack mounting and then slide the telephone down until it is held securely. 6. Follow steps 4-5 in Tabletop installation on page 6.
Telephone settings Telephone settings The screen will display prompts to help you set up the telephone when you first install it. You can always get back to these setup screens by pressing OPTIONS. NOTE: You can exit feature setup at any time by pressing CLEAR or by lifting the handset when there is no incoming call. Language selection You can select ENGLISH, ESPANOL (Spanish) or FRANCAIS (French) as the language in which your screen prompts are displayed.
Telephone settings Telephone settings Set home area code You must program your area code, so your telephone can properly recognize and dial calls. For calls within your area code You dial Enter in step 2 7 digits Your area code (telephone number, no area code) 10 digits 000 (area code + telephone number) -OR11 digits (1 + area code + telephone number) 1. Press OPTIONS repeatedly until the screen displays: --:-- -- - -- HAC-_ _ _ HOME AREA CODE? 2.
Telephone settings Telephone settings Set local area code You can program up to four local area codes. For calls outside your area For You dial Enter in step 2 All calls outside your area code 11 digits (1 + area code + telephone number) No local area code Some calls outside your area code 10 digits Area codes that do not require a 1 (area code + telephone number) If you dial 10 digits (area code + telephone number) for calls within your own area code, include your area code as a local area code.
Telephone settings Telephone settings Set date and time 1. Press OPTIONS repeatedly until the screen displays: 12:00AM 1-01 SET DATE/TIME 2. Use the dial pad keys (0-9) to change the blinking digits. • Press CALL LIST to move to the previous digit or CALL LIST to move to the next digit. • Press # (pound key) to select between AM and PM. 3. When the correct time and date (month-year) are shown, press OPTIONS to save the new setting and move to the next option.
Telephone settings Telephone settings Feature summary (Default settings indicated by *) Feature/options SET DATE/TIME Function --:-- -- - --* Set the date and time. Use # (pound key) to select between AM and PM. Use CALL LIST or CALL LIST to choose a digit to edit, then use the dial pad keys to change the digits. WHICH LANGUAGE? Choose whether the display language is English, Spanish, or French.
Telephone operation Telephone operation Make a call 1. Lift the handset, then enter the telephone number. -ORPress SPEAKER on the telephone base, then enter the telephone number. 2. To end the call, hang up. -ORPress SPEAKER. Answer a call • Lift the handset. -ORPress SPEAKER. NOTE: The CALL INFO indicator flashes quickly to show that the telephone is ringing. Switch between handset and speakerphone While on a handset call, press SPEAKER and replace the handset in the telephone base.
Telephone operation Telephone operation Chain dialing Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the directory, speed dial locations or call history. 1. Lift the handset or press SPEAKER. 2. Wait for a dial tone. Dial the first number. You can do this manually, from the directory, a speed dial location or the call history. 3. To dial a number (up to 48 digits): From the directory: a. Press DIRECTORY. b.
Telephone operation Telephone operation Flash/call waiting If you subscribe to call waiting service with your telephone service provider, you can answer a new incoming call without losing your current call. 1. While on a call, press FLASH to connect to the new call when you receive a call waiting signal. 2. Press FLASH again to return to the original call. NOTES: • Use FLASH to access other subscriber services, as described by your telephone service provider.
Telephone operation Telephone operation Ringer volume Use the ringer switch on the right side of the base to adjust the ringer volume to OFF, LO or HI. If the ringer switch is set to OFF, this telephone will not ring when there is an incoming call. However, the CALL INFO indicator will still flash to indicate an incoming call. Call info The CALL INFO indicator on the telephone is used to indicate there is additional information in the display about the current or previous calls.
Speed dial Speed dial Speed dial overview This telephone has 14 speed dial locations where you can store telephone numbers you want to dial using only one or two keys. You can store up to 24 digits in each location. The first seven locations can be accessed using the speed dial keys. To access the remaining seven locations, press LOWER and then the speed dial key for the desired location. You may wish to write the names or telephone numbers of speed dial entries on the directory card.
Speed dial Speed dial Store a number in a speed dial location There are 14 speed dial locations (seven upper and seven lower). To access an upper location, press a speed dial key. To access a lower location, press LOWER, then press a speed dial key. 1. Access the desired speed dial location, as described above. 2. Enter the telephone number you want to store (up to 24 digits). Press CALL LIST to backspace and make corrections. -ORPress REDIAL to store the last number dialed (up to 24 digits). 3.
Speed dial Speed dial Review a speed dial entry 1. Press the speed dial key for the entry you want to review. -ORPress LOWER, then press the speed dial key for the entry you want to review. 2. Press PROG or CLEAR to return to idle mode. Dial a speed dial number Using handset or speakerphone: 1. Lift the handset. -ORPress SPEAKER. 2. Press the speed dial key for the number you want to dial. -ORPress LOWER, then press the speed dial key for the number you want to dial. Using DISPLAY DIAL: 1.
Directory Directory operation Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits long and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this telephone.
Directory Directory operation Store numbers and names in the directory 1. Press DIRECTORY. Then, press CALL LIST or CALL LIST to ������������� scroll to STORE. 2. Press OPTIONS and the screen displays ENTER NUMBER. 3. Enter the telephone number (up to 24 digits) you want to store. Press CALL LIST to backspace and make corrections. -ORPress REDIAL to store the last number dialed (up to 24 digits). 4. Press OPTIONS, and the screen displays ENTER NAME. 5.
Directory Directory operation Store a call history number in the directory 1. Press CALL LIST or CALL LIST to scroll through the call history. 2. Press DIRECTORY to store the displayed call information in the telephone directory. The screen displays STORED. NOTE: Call information is stored exactly as it appears in the call history.
Caller ID operation Caller ID operation Caller ID information 12:00AM NEW REP NO: 01 1-01 1-888-7227702 CHARLIE JOHNSON This product has a caller ID with call waiting feature that works with services from your telephone service provider. Caller ID with call waiting lets you see who is calling before you answer the telephone, even when you are on another call. You may need to change your telephone service to use this feature.
Caller ID operation Caller ID operation Information about call history 12:00AM NEW REP NO: 01 1-01 1-888-7227702 CHARLIE JOHNSON If you subscribe to caller ID service with your telephone service provider, this telephone stores all incoming calls with valid caller ID information in the call history. Name, number, time and date can all be stored, if they are sent with the call. A call is assigned a number from 1 to 65. The most recent call will have the highest number.
Caller ID operation Caller ID operation Review call history 1. When the telephone is idle, press CALL LIST or CALL LIST to enter the call history. 2. Press CALL LIST or CALL LIST to scroll through the caller ID entries. The screen displays END OF LIST when you have reached the end of the call history records. 3. Press CLEAR to exit and return to idle mode. Remove call records END OF LIST Remove a specific call record 1. Press CALL LIST or CALL LIST to display the call record you want to remove. 2.
Caller ID operation Caller ID operation Display dial While you are reviewing the call history, you can dial a number displayed on the screen: 1. Lift the handset. -ORSkip to step 2 to use the speakerphone. 2. Press CALL LIST or CALL LIST until the number you want to dial is displayed. 3. Press DISPLAY DIAL. The screen shows the number being called and the call is dialed automatically. If the screen displays ERROR PRESENT or NO NUMBER, the present number cannot be dialed.
Caller ID operation Caller ID operation The specific dialing options available for each call history record depends on the format of the original call. Display screen messages Displays When PRIVATE NAME The other party is blocking the name information. PPP The other party is blocking the number information. PRIVATE CALLER The other party is blocking the name and number information. UNKNOWN NAME Your telephone service provider is unable to receive information about this caller’s name.
Appendix A Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. No dial tone. • Make sure all plugs are connected properly. Inspect the telephone line cord connections at the wall jack and telephone. Also inspect the coiled handset cord connections at both ends. • Unplug the telephone and connect it to another wall jack.
Appendix A Troubleshooting Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 5). The filter prevents noise and caller ID problems caused by DSL interference.
Appendix A Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Appendix B Maintenance Taking care of your telephone • Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. • Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not handle it with wet hands. Do not install the telephone near a sink, bathtub or shower.
Appendix C Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix D FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
Appendix D FCC and ACTA information 4. Rights of the telephone service provider If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
Appendix E Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
Appendix F Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix F Limited warranty • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with nonAT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers h
Appendix F Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix G Technical specifications REN 1.
Index Index A M Answer a call, 15 Maintenance, 33 Make a call, 15 Mounting bracket, 5 Mute, 17 B Base lights, 3 Battery, 4 Battery compartment, 4 Blank screen, 30 P Pause, 20, 23 C R Caller ID, 25, 31 Call history, 27 CALL INFO, 18, 30 Contrast, 10 Redial, 15 Remove call records, 27 Ringer switch, 2, 18 S D Safety information, 34 Screen messages, 3 Speakerphone, 2, 3, 15 Speed dial key, 2, 16, 19, 20, 21 Data port, 9 Dialing options, 28 Dial tone, 6, 30 Directory entries, 24 Directory memory,
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