Complete user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 101-102 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone system is compatible with certain AT&T DECT 6.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.
Complete user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.0 corded/cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset......... 1 Quick reference guide - telephone base.............................................................. 3 Installation...................................................... 5 Telephone base and charger installation................................................
Temporary tone dialing................... 36 Blind transfer........................................ 37 Multiple handset use Multiple handset use.............................. 39 Handset locator................................... 39 Join a call in progress...................... 39 Intercom........................................................ 40 Answer an incoming call during an intercom call................ 41 Call transfer using intercom............... 42 Push-to-talk (PTT)..............................
Remote access........................................... 83 Adding and registering handsets/ headsets.................................................. 85 Register a handset to the telephone base................................. 85 Deregistering handsets......................... 86 Deregister all handsets from the telephone base................................. 86 Appendix Alert tones and lights............................ 87 Handset screen icons....................... 87 Telephone base screen icons.......
Getting started Quick reference guide - handset CHARGE indicator pDIR/VOLUME On when the handset is charging in the charger. Press pDIR to show directory entries when the handset is not in use (page 52). Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right. Press to increase the listening volume when on a call (page 34), or to increase the message playback volume (page 79).
Getting started Quick reference guide - handset PUSH TO TALK Press to initiate a one-to-one (page 44) or one-to-group broadcast (page 46). Press and hold to broadcast to a group of system devices (page 46). Main menu Main menu The > symbol highlights a menu item.
Getting started Quick reference guide - telephone base Large tilt display IN USE indicator Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility. On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes when there is an incoming call or when all handsets are being deregistered. Flashes when another telephone is in use on the same line.
Getting started Quick reference guide - telephone base /ANSWER ON/OFF Press to turn the built-in answering system on or off (page 69). /PLAY/STOP Press to start or stop message playback (page 78). /REPEAT During playback, press to repeat the playing message (page 79). During playback, press twice to play the previous message (page 79). /SKIP Press to skip a message (page 79).
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 7-8 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone jack or a DSL filter.
Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in its charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 107 for battery operating times.
Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging. After you install your telephone or power returns following a power outage, the handset and base will prompt you to set the date and time. For instructions on setting the date and time using a cordless handset or the telephone base, see Set date/time on page 15 and page 23 respectively.
Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Getting started Installation options 2. Press down the switch hook and slide the handset tab upward to remove it from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. Switch hook Handset tab 3. If necessary, bundle the telephone cord and power adapter cord, and secure them with twist ties.
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position: 1. Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone cord and power adapter cord. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin. 3.
Getting started Installation options 4. Press down the switch hook and slide the handset tab upward to remove it from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot. Switch hook Handset tab PRESS TO RELEASE PRESS TO RELEASE 5. Make sure the telephone line cord and power adapter cord are securely plugged into their jacks on the back of the telephone base. Plug the power adapter and telephone line into the wall outlets.
Telephone settings Handset settings Use the menu to change the telephone settings. 1. Press MENU/SELECT on the handset when it is not in use to enter the main menu. 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the highlighted item. >Play messages Answering sys p q NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display.
Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Ringers, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Ringer volume. 4. Press qCID or pDIR to sample each volume level. 5. Press MENU/SELECT to save your preference.
Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
Telephone settings Handset settings LCD language You can select the language used for all screen displays. >LCD language CID time sync 1. Press MENU/SELECT in idle mode to enter the main menu. p q 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. LCD LANGUAGE 3. Press MENU/SELECT to choose >LCD language. >English 4. Press qCID or pDIR to highlight >English, >Français p q or >Español, then press MENU/SELECT. The screen prompts Set English/ Français/ Español as LCD language? 5.
Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. Caller ID annc >Voicemail # p q To save your voicemail number: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Settings, then press VOICEMAIL # MENU/SELECT. 1-800-222-3111_ p 3. Use qCID or pDIR to scroll to >Voicemail #, then press q MENU/SELECT. 4.
Telephone settings Handset settings Rename handset The default handset name is HANDSET. You can create your own handset name for each system handset. Clr voicemail handset >Rename p q 1. When the handset is idle, press MENU/SELECT. 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. RENAME HANDSET 3. Use qCID or pDIR to scroll to >Rename handset, then HANDSET____ press MENU/SELECT. 4. Change the handset name when prompted.
Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. 3. Use qCID or pDIR to scroll to >Dial mode, then press MENU/SELECT. 4. Use qCID or pDIR to highlight >Tone or >Pulse, then press MENU/SELECT.
Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Ringers, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Ringer volume. 4. Press qCID or pDIR to sample each volume level. 5. Press MENU/SELECT to save your preference.
Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. >LCD language p 1. Press MENU/SELECT in idle mode to enter the main menu. C a l l e r I D a n n c q 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. LCD LANGUAGE p 3. Press MENU/SELECT to choose >LCD language. q >English 4. Press qCID or pDIR to highlight >English, >Français or >Español, then press MENU/SELECT.
Telephone settings Telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. Caller ID anncp q >Voicemail # 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Settings, then press VOICEMAIL # MENU/SELECT. 800-222-3111_ 3. Use qCID or pDIR to scroll to >Voicemail #, then press MENU/SELECT. 4.
Telephone settings Telephone base settings Rename base You can create a new name for the telephone base. Clr voicemail p q 1. When the telephone is idle, press MENU/SELECT. >Rename base 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. RENAME BASE 3. Use qCID or pDIR to scroll to >Rename base, then BASE_________ press MENU/SELECT. 4. Change the telephone base name when prompted. • Press qCID or pDIR to move the cursor to the left or right.
Telephone settings Telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.
Telephone settings Telephone base settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Telephone base settings Website Use this feature to view the AT&T website address. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Website, then press MENU/SELECT. Settings >Website www.telephones. att.
Telephone operation Telephone operation Making a call Using a cordless handset: • Press PHONE/FLASH or /������� SPEAKER, then enter the telephone number. Elapsed time The screen displays the elapsed time as you talk (in hours, minutes and seconds). Using the telephone base: • Lift the corded handset or press the telephone number. Phone /������� SPEAKER, then enter The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Telephone operation ��������� Ending a call Using a cordless handset: • Press OFF/CANCEL or return the handset to the charger. Using the telephone base: • Return the corded handset to the telephone base, or press /������� SPEAKER. Auto off A call ends automatically when you put the cordless handset in the charger. Temporary ringer silencing Using a cordless handset: Press OFF/CANCEL or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily on that handset only.
Telephone operation Telephone operation Handset speakerphone During a call, press /������� SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/CANCEL to hang up. NOTES: • When you use the speakerphone, the key pad of the handset and the /SPEAKER button are lit. • The speakerphone uses more power than the normal handset.
Telephone operation Telephone operation To redial a number: Using a cordless handset: • To dial the displayed number, press PHONE/FLASH or /������� SPEAKER. -OR• Press PHONE/FLASH or /������� SPEAKER, then press REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT to dial the displayed number. Using the telephone base: • To dial the displayed number, lift the corded handset or press /������� SPEAKER. -OR• Lift the corded handset or press /������� SPEAKER.
Telephone operation Options while on calls Volume control Using a cordless handset: You can set the listening volume to one of six levels. While on a call, press qCID/VOLUME to decrease or press pDIR/VOLUME to increase the listening volume. Using the telephone base: You can set the listening volume to one of eight levels. While on a call, press qVOLUME to decrease or VOLUMEp to increase the listening volume. NOTES: • Handset and speakerphone volume settings are independent.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list. Using a cordless handset: To access the directory while on a call: 1. Press MENU/SELECT. 2.
Telephone operation Options while on calls To access the caller ID log while on a call: 1. Press MENU/SELECT. 2. Press qCID or pDIR to scroll to >Caller ID log, then press 3. Press qCID or pDIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. MENU/SELECT. To access the redial list while on a call: 1. Press REDIAL/PAUSE to show the most recently REDIAL #1/10 p dialed number. 8 0 0 - 3 6 0 - 4 1 2 1q 2.
Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/SELECT. Phone 0:00:12 2. Press MENU/SELECT to choose >Transfer. • If you have one handset, the outside call is put on hold and your handset shows Transferring call... The 8/06 6:30AM telephone base rings and shows Transfer from HANDSET.
Telephone operation Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/SELECT. Speaker 0:00:12 2. Press MENU/SELECT to choose >Transfer. • If your have one handset, the outside call is put on 06:30 8/06 hold and the telephone base shows p >Transfer Transferring call... The handset rings and shows q Intercom Transfer from BASE 0 (BASE represents the base name).
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. Press qCID or pDIR to scroll to >Intercom, then press MENU/SELECT. • If you have one handset, the handset shows Calling base.
Multiple handset use Intercom Using the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. Press qCID or pDIR to scroll to >Intercom, then press MENU/SELECT. • If you have one handset, the telephone base shows Calling Calling HANDSET X.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1. During the call, press MENU/SELECT. 2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT. 3.
Multiple handset use Push-to-talk (PTT) PTT You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two-way communication. • While talking to another device, hold down PUSH TO TALK on the handset or PTT on the telephone base and release when you are finished speaking, so that the other person can respond. • Only one device can talk at a time. • Only one PTT session can be active at a time.
Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: 1. There are a few ways to begin a PTT call to a single device. When the handset is not in use: • If you have one handset, press and hold PUSH TO TALK. • If you have more than one handset: w Press PUSH TO TALK on the handset. Then use the PUSH TO TALK dialing keys to enter the destination device number. >Handset X p -ORq w Press PUSH TO TALK on the handset.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: • If you have one handset, press and hold PTT. • If you have more than one handset: PUSH TO TALK >Handset X w Press PTT. Then use the dialing keys to enter the destination handset number. -ORw Press qCID or pDIR to highlight the destination handset number. Then press MENU/SELECT or PTT. The telephone base shows Connecting to HANDSET X...
Multiple handset use Push-to-talk (PTT) PTT call to group When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered. The first four registered handsets will be eligible to use this feature. Other handsets can only use PTT for one-to-one calls. To call the group using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: • PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).
Multiple handset use Push-to-talk (PTT) 3. Press PHONE/FLASH or any dialing key (0-9, # or TONE ) on the destination handset, or press /SPEAKER or any dialing key (0-9, # or TONE ) on the telephone base or lift the corded handset to answer. Both devices show Intercom. 4. To end the intercom call, press OFF/CANCEL on your handset or place the handset in the charger, or press CANCEL on the telephone base. Both screens show Intercom ended.
Directory About the directory Shared directory The directory is shared by all handsets and the telephone base. Changes made to the directory from any device apply to all. Charlie Johnson 888-883-2445 p q NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, the screen shows Not available at this time.
Directory Create directory entries Create a new directory entry Using a cordless handset or the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press qCID or pDIR to scroll to >Directory, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to >Add contact, then press MENU/SELECT. 4. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted. • Press qCID or pDIR to move the cursor to the left or right.
Directory Create directory entries Characters by number of key presses Dialing keys 1 2 3 4 5 6 7 8 9 10 11 1 1 . - ‘ ( ) * # & / , 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 * # 7. Press MENU/SELECT to store your new directory entry. There is a confirmation tone and the screen shows Saved.
Directory Review the directory Review directory entries Using a cordless hanset or the telephone base: 1. Press pDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -ORPress MENU/SELECT when in idle mode, then press qCID or pDIR to scroll to >Directory. Press MENU/SELECT twice. 2. Press qCID or pDIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Search the directory Search by name Using a cordless hanset or the telephone base: 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press qCID or pDIR to scroll through the directory. 3.
Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 52) or Search by name (page 53) to show an entry. Display dial To dial a displayed number from the directory: Press PHONE/FLASH or /�������� SPEAKER on the handset. -OROn the telephone base, lift the corded handset or press /������� SPEAKER.
Directory Dial, delete or edit directory entries Edit a directory entry Using a cordless handset or the telephone base: 1. When a directory entry displays, press MENU/SELECT. The Linda Miller screen shows EDIT NUMBER along with the phone number 888-722-7702 p to be edited. If you only want to edit the name, skip to q Step 3. 2. To edit the number: EDIT NUMBER • Press the dialing keys to add digits. 888-883-2445_ • Press qCID or pDIR to move the cursor to the left or right.
Directory Speed dial The telephone system has 10 speed dial locations p Robert Brown (2-9 and 0, location 1 is reserved for voicemail) where 888-883-2445 q you can store the telephone numbers you wish to dial 2 more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected Speed dial location from the existing directory entries, with the exception of 1, which must be manually entered.
Directory Speed dial Reassign a speed dial number Using a cordless handset or the telephone base: Robert Brown 1. When the telephone is idle, press MENU/SELECT. 888-883-2445 p q 2. Press qCID or pDIR to scroll to >Directory. Press MENU/SELECT. 2 3. Press qCID or pDIR to scroll to >Speed dial. Press MENU/SELECT. Copy from 4. Press qCID or pDIR to choose the location you wish Directory... to reassign, then press MENU/SELECT to show the directory entry. 5. Press MENU/SELECT again. Linda Miller 6.
Directory Speed dial Delete a speed dial number Using a cordless handset or the telephone base: Linda Miller 1. When the telephone is idle, press MENU/SELECT. 888-722-7702 2. Press qCID or pDIR to scroll to >����������� Directory. Press 2 MENU/SELECT. 3. Press qCID or pDIR to scroll to >������������ Speed dial. Press Speed dial MENU/SELECT. empty 4.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other devices.
Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. p q 10/15 NEW 10:01AM NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider.
Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. Using a cordless handset or the telephone base: 1. When the handset or the telephone base is in idle mode, press qCID to review the caller ID history in reverse chronological order starting with the most recent call.
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation Save a caller ID log entry to the directory Using a cordless handset or the telephone base: 1. When in the caller ID log, press qCID or pDIR to browse. 2. Press MENU/SELECT to select an entry. 3. When the screen displays EDIT NUMBER, use the dialing keys to edit the number. • Press qCID or pDIR to move the cursor to the left or right. • Press MUTE/DELETE on the handset or X/DELETE on the telephone base to backspace and erase a digit.
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE NUMBER The caller prefers not to show the telephone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.
Answering system Answering system settings Use the answering system menu of a system handset or the Play messages telephone base to set up the announcement message, turn on >Answering sys or off the answering system or message alert tone, activate p q call screening, or change the number of rings, remote access code or message recording time. If the answering system is off when you change any setting in the answering system setup menu, the answering system automatically turns on. 1.
Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: Play annc 1. When the handset is in idle mode, press MENU/SELECT to >Record annc p enter the main menu. q 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press qCID or pDIR to scroll to >Record annc and press MENU/SELECT. The system announces, “Record after the tone. Press 5 when you are done.” 5.
Answering system Answering system settings To delete your outgoing announcement: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press MENU/SELECT again to select >Play annc and play the announcement. 5. While the announcement is playing, press MUTE/DELETE to delete the announcement.
Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3.
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/FLASH on a cordless handset, or pressing /������� SPEAKER or lifting the corded handset on the telephone base. To change the setting: Using a cordless handset: 1.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area.
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to >Ans sys setup, then press MENU/SELECT. 4.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to Remote code enter the main menu. >Msg alert tone 2.
Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to Msg alert tone enter the main menu. >Recording time 2. Press qCID or pDIR to scroll to >Answering sys, then p q press MENU/SELECT. 3. Press qCID or pDIR to scroll to >Ans sys setup, then RECORDING TIME press MENU/SELECT.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system About the answering system To screen a call at the handset: If the answering system is on, you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. While a message is being recorded, the handset shows To screen call, press [SELECT]. Press MENU/SELECT to screen the call. Options while screening a call at the handset: • Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call screening volume.
Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause, stop or delete the message. When messages are playing on the telephone base: • Press q/VOLUME/p to adjust the message playback volume. • Press EQ to adjust the message playback audio quality. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the message. Press twice to hear the previous message. • Press X/DELETE to delete the message.
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The screen shows Delete all old messages? and the system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” -ORp Announcement 1.
Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages. Record a memo Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys. Press MENU/SELECT. 3.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 1-99 Total number of messages and memos. -- The remote access system is being used.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 72 to change it). • The system automatically announces the number of new or old messages (if any), and then begins to play them. 3.
Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. • If the memory is full, the answering system answers after 10 rings and announces, “Memory is full. Enter the remote access code.
Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from the telephone base 1.
Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place the handset in the charger to recharge. ANS ON MSG # 01/10 NEW MUTE 10:21PM Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail - you have new voicemail from your telephone service provider. ANS ON Answering system on - the answering system is turned on to answer calls.
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting. -ORCall waiting tone. -ORError tone. Confirmation tone (three rising tones) The system has completed the command successfully.
Appendix Alert tones and lights Lights IN USE On when the telephone base is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes quickly when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line. /PLAY/STOP On when a message is being played. Flashes when there are new messages. /ANSWER ON/OFF On when the answering system is on. MUTE On when the microphone is muted.
Appendix Screen display messages Screen messages BASE 0 is calling The telephone base is calling. Call transferred You have transferred an outside call to another device. Caller ID log empty There are no entries in the caller ID history. Calling BASE 0 The handset is calling the telephone base (for intercom calls). Calling HANDSET X The handset or telephone base is calling another handset (for intercom calls). The telephone base is transferring an outside call to a handset.
Appendix Screen display messages Screen messages Number already saved The telephone number you have entered is already in the directory. Not available at this time Someone else is already using the directory or caller ID history. No Incoming PTT The incoming PTT function is turned off. The handset will not receive PTT calls. Out of range OR No pwr at base The telephone base has lost power, or the handset is out of range. ** Paging ** The cordless handset is paged by the telephone base.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting • Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.
Appendix Troubleshooting The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset, charger’s charging contacts each month with a pencil eraser or cloth. • The battery may not be connected to the handset or is missing completely. Ensure that the battery is installed properly.
Appendix Troubleshooting Difficulty hearing messages. • Press VOLUME/p to increase the telephone base speaker volume. • Press pDIR/VOLUME to adjust the message playback volume on a handset. System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON/OFF light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored (page 71).
Appendix Troubleshooting System does not record messages. • Make sure the answering system is on. ANS ON should show on the handset and the /ANSWER ON/OFF light on the telephone base should be on. • Make sure the memory of the answering system is not full. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 71). To determine how many rings activate your voicemail, contact your telephone service provider.
Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com or 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. about this product should be directed to our website at call 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset voltage 2.4VDC - 3.
Index Index A Alert tones handset 88 telephone base 88 Announcement 66 Answer an incoming call during an intercom call 41 Answering calls 30 Answering system 66–85 Assign a speed dial number 56 Auto off 31 Dialing from a record in the caller ID history 63 from the directory 54 Directory dial a number 54 edit entries 55 name search 53 new entries 50 Display dial 54 DSL 6 B E Battery charging 8 Battery installation 7 Blind transfer 37 Elapsed time 30 Ending a call 31 C Handset handset locator 39 quick
Index Index M S Maintenance 100 Make an outgoing call during PTT 48 Memory match 61 Message alert tone 73 counter display 82 playback 78–81 Safety information 101–102 Screen display message 90–91 Speakerphone 32 Speed dial delete a number 58 edit a number 57 enter a number 56 set voicemail number 17, 25 N Names enter into directory 50 search 53 Number of rings 71 O On-hook dialing (predialing) 30 Outgoing announcement 66 P Paging tone 39 Phonebook 49 Power adapter 6 Predialing 30 Push-to-talk 43–49
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command 1 Play new messages.....................................2 Delete current message............................3 Delete all old messages...........................33 Repeat current message...........................
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