Instruction manual
Main Menus (Automated Attendant)
Main Menu, Primary Language:
For sales, press [
1
].
For customer service, press [
2
].
If you know the extension of the person you are calling, press [ 8 ].
For a directory of employees listed by last name, press [
★
] [
A
].
To reach the operator, press [
0
].
Main Menu, Secondary Language:
Para el departmento de ventas, marque el [
1 ].
Para servicio de los clientes, marque el [
2 ].
Si sabe la extensión de la persona a quien llama, marque el [
8 ].
Para el directorio de empleados Iistado por apellido, marque [
★
] [
2
].
Para la operadora, marque el [
0
].
Monolingual Mode Example with Touch-Tone Gate Off
Main Menu:
Thank you for calling XYZ Company.
For sales, press [
1
].
For customer service, press [
2
].
If you know the extension of the person you are calling, press [ 8 ] and dial the
extension now.
For a directory of employees listed by last name, press [
★
] [
A
].
To reach the operator, press [
0
].
Bilingual Mode Example with Touch-Tone Gate Off
(Primary Language, English; Secondary Language, Spanish)
Main Menu, Primary Language:
Welcome to Linco. Bienvenidos a Linco. Para español, marque [
★
] [
1
] ahora.
For sales, press [
1
].
For customer service, press [
2
].
If you know the extension of the person you are calling, press [ 8 ].
For a directory of employees listed by last name, press [
★
] [
A
].
To reach the operator, press [
0
].
Main Menu, Secondary Language:
Para el departmento de ventas, marque el [
1 ].
Para servicio de Ios clientes, marque el [
2
].
Si sabe la extensión de la persona a quien llama, marque el [ 8 ].
Para el directorio de empleados Iistado por apellido, marque [
★
] [
2
].
Para la operadora, marque el [
0
].
Selector Codes
The Main Menu prompt lists menu options and the corresponding digit (Selector
Code) that the caller presses on the touch-tone telephone keypad to select each
option. When the caller presses a button to select a menu option, the Automated
Attendant performs the action (Selector Code Action) designated for that option.
Selector Code Action 5 (Direct Extension Transfer) is the factory setting for Selector
Codes 1 through 5 on all Main Menus. However, you can change the Selector Code
5-100
Main Menus (Automated Attendant)