91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page II USER’S MANUAL Part 2 5.8 GHz Cordless Telephone Answering System 3358 with Caller ID/Call Waiting 3358 Please also read Part 1 — Important Product Information © 2003 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page III Visit us at www.telephones.att.com © 2003 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page V BEFORE YOU BEGIN .............. 1 Conference Calling ............................... 35 Parts List .......................................................... 1 About Caller Identification (Caller ID)............................................... 2 About the Calls Log ............................... 2 About Adding Handsets......................... 2 PHONE BOOK .................... 36 INSTALLATION.......................3 Table/Desk Installation.......
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BEFORE YOU BEGIN 91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 2 About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 3 INSTALLATION INSTALLATION Table/Desk Installation Install this telephone away from electronic equipment, such as ¥ NOTE: personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1 2 Connect the telephone line cord. Connect the power cord. CL flashes in the message window. Standard electrical outlet Modular telephone jack Use only the power cord supplied with this product.
91-5438-20-00_ATT3358_R0 INSTALLATION 3 2003.7.11 9:41 AM Page 4 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. a) Remove battery compartment cover by pressing on indentation and sliding downward. b) Align the contacts and place the battery pack in the battery compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. 4 5 4 Charge the handset battery. • Place the handset in the base or remote charger.
2003.7.11 9:41 AM Page 5 About Handset Registration 1 2 3 4 The cordless handsets that came with your system are automatically registered as Handset 1,Handset 2, and Handset 3.There is no need to re-register. You may register up to a total of six Expansion Handsets to this telephone system(Model 5800 handset sold separately). Additional handsets will be assigned Handset 4, Handset 5, and Handset 6.
1-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 6 Wall Installation INSTALLATION 1 2 figure a 3 4 5 figure b 6 figure c 7 figure d 6 figure e Connect the power cord and telephone line cord to the underside of the base, as shown (figure a). Position the mounting bracket as shown (figure b). Feed the telephone line cord through the hole in the center of the mounting bracket (figure b), align the bracket with the base, and slide it into the hole on the base as shown (figure c).
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 7 Spare Battery/Power Failure Backup INSTALLATION You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2 hours. The spare battery will fully charge in 24 hours.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 8 Belt Clip INSTALLATION You may choose to use the optional belt clip with your handset. a) Slide down into grooves. b) Press tabs on belt clip into slots on back of handset to reattach. Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset . For best results use an AT&T 2.5 mm headset. Plug the headset into the jack located on the left side of the handset (under the small rubber flap).
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 9 FEATURE SETUP – HANDSET Press the softkey under MENU to enter the Feature Setup menu. Use or to choose features, then select to save your choice. OK If you wait more than 20 seconds without ¥ NOTE: pressing a key, the handset returns to the idle screen. If you receive an incoming call while in ¥ NOTE: feature setup, the phone automatically exits the menu to let you take the call.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 10 FEATURE SETUP – HANDSET Clock Mode You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON. 1 Press MENU . 2 Press until the screen highlights INTERCOM HANDSET SETTINGS SET TIME CLOCK MODE ▲ iii 3 Press OK OK ▼ . The screen displays CLOCK ENABLE ON OFF 4 5 Press Press OFF OK ON ON . or to save the displayed setting. REGISTER You can refer to page 5.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 11 Sound Select FEATURE SETUP – HANDSET This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing repeatedly will cycle you through four different responses. The mid-boost setting is hearing-aid ¥ NOTE: compatible. BASS – Low frequency sounds enhanced. p MID – Mid-range sounds enhanced. TREBLE – High frequency sounds enhanced.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 12 FEATURE SETUP – HANDSET Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK . 2 Press OK 3 Press when RINGER VOLUME is highlighted. The screen displays RINGER VOLUME iii OK 4 5 12 Press or to hear samples of ring volumes. OK Press to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 13 The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights RINGER MELODY. OK . The screen displays 3 Press iii RINGER #01 OK 4 5 Press or to display desired setting. A sample of the displayed setting is played briefly.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 14 FEATURE SETUP – HANDSET Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. Default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights LOW BATT TONE. OK 3 Press The screen displays iii LOW BATTERY TONE ON OFF 4 5 14 Press Press OFF OK OK ON ON . or to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 15 Range Tone iii FEATURE SETUP – HANDSET You can set the handset to sound a tone when you are approaching the range limit, or you can turn this tone off. The default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights RANGE TONE. OK 3 Press The screen displays RANGE TONE ON OFF 4 5 Press Press OFF OK OK ON ON . or to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 16 FEATURE SETUP – HANDSET Keypad Tone When this feature is on, each key press makes a sound. The default setting is ON. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights KEYPAD TONE. OK 3 Press The screen displays KEYPAD TONE iii ON OFF 4 5 16 Press Press OFF OK OK ON ON . or to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 17 Set Contrast FEATURE SETUP – HANDSET You can adjust the screen contrast for easy viewing. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights CONTRAST. OK 3 Press The screen displays CONTRAST iii OK 4 5 Press or to decrease or increase contrast. OK Press to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 18 FEATURE SETUP – HANDSET Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is ENGLISH. 1 Press MENU , then until the screen highlights HANDSET SETTINGS. OK , then 2 Press until the screen highlights LANGUAGE. OK 3 Press The screen displays ENGLISH SPANISH FRENCH iii ▲ 4 5 18 Press Press OK OK ▼ to highlight the desired language. to save the displayed setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 19 FEATURE SETUP – BASE 1 2 i Make sure the base Speakerphone is off. Press and hold M, then press VOLUME + or - to adjust the ringer volume.You will hear a sample of the ringer volume setting. ¥ NOTE: The lowest volume setting is off. i i 3 Release M to save your setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 20 i FEATURE SETUP – HANDSET Ringer Melody i 3358 20 i 1 2 Make sure the base Speakerphone is off. Press and hold F, then press VOLUME + or - to change the ringer melody.You will hear a brief sample of the selected melody. 3 Release F to save your setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 21 TELEPHONE OPERATION Make a Call 1 2 Press P, then dial the number — OR — Dial the number, then press P. To end the call, press O or place the handset in the base. Answer a Call At the Handset p j 1 2 To answer a call, press any key except O and softkeys. To end the call, press O or place the handset in the base. At the Base 1 2 Press K to answer a call. To end the call, press K again.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 22 Volume TELEPHONE OPERATION Handset iii You can adjust the volume of what you hear through the handset during a conversation by pressing VOLUME + or - on the right side of the handset. You will hear a special tone when you reach the highest or lowest setting. Base Speaker Press VOLUME + or - to adjust the base speaker volume while on a call. You will hear a special tone when you reach the highest or lowest setting.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 23 Handset Speakerphone TELEPHONE OPERATION iii When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. For best performance, use the handset ¥ NOTE: speakerphone in a quiet location with the handset facing you from no more than four feet away. Make a Call p 1 2 j Press K, then dial the number — OR — Dial the number, then press K.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 24 Redial TELEPHONE OPERATION The last ten phone numbers dialed at the handset are stored in redial memory. 1 2 3 j i p j p j Press REDIAL then press or to scroll through the numbers in redial memory. Press P or K to dial the highlighted number. Press O to end the call. Save a Redial Number 1 2 3 4 Press REDIAL . Press or until the screen displays the number you want to save, then press SELECT . Press SAVE . The screen displays ENTER NAME.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 25 Flash/Call Waiting Handset 1 2 F to connect to the new call Press P/F when you receive a call-waiting signal. F again to return to the Press P/F original call. F to access other phone Use P/F ¥ NOTE: company subscriber services, as described by k your provider. Base 1 2 3358 Press F to connect to the new call when you receive a call-waiting signal. Press F again to return to the original call.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 26 Mute Handset TELEPHONE OPERATION 1 During a telephone conversation, mute the handset microphone by pressing MUTE . The other party will be unable to hear anything on your end. The screen displays MICROPHONE MUTED o 2 Base To return to two-way conversation, press MUTE again. Press M on the base to prevent the other party from hearing you. Press M again to return to two-way conversation.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 27 Hold Handset message will be displayed for five seconds, then return to the clock display with H on top of the screen. j i After five minutes, the handset will ring to remind you there’s a call on hold. If you do not answer the ring, the call will be disconnected. 1 2 While on a call, press HOLD . You can now use the intercom if you wish (see page 34). To return to the call, press P again.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 28 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: TELEPHONE OPERATION INCOMING OUTSIDE CALL You have an incoming phone call (without Caller ID). INTERCOM FROM [PARTY NAME] You have an incoming intercom call from PARTY NAME], for example HANDSET 2. [P Once an intercom call is underway, the handsets will show the icons of the participating parties. LOW BATTERY The handset battery is low. EXTENSION IN USE Another phone on this line is in use.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 29 HANDSET ICONS Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it, indicating which extensions are using the line. 12 indicates that Handset 1 and For example, Handset 2 are on an outside call. Intercom indicator On steadily with the extension numbers currently on an intercom call.
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91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 32 INTERCOM OPERATION Intercom Calls You can make intercom calls between handsets and the base. INTERCOM OPERATION j The intercom feature is not available when ¥ NOTE: the base speakerphone is in use. From Base to All Handsets 1 Press handsets. on the base to page all From Handset to Base 1 2 3 Press MENU INTERCOM is OK Press Press OK press , then press until highlighted. . until BASE is highlighted, then .
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 33 Answering Intercom At handset, press any key except O and softkeys. At base, automatically answered. At handset, press O. At base, press K. k o To Answer an Incoming Call While Intercomming If an incoming call is received while you are using the intercom, you will hear a beep and the screen will display call informations as usual for 10 seconds. j To end the intercom call and answer the incoming call: . . Press O twice on the handset.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 34 Blind Call Transfer You can transfer a call from one handset to another. From the Handset 1 INTERCOM OPERATION 2 Press XFER , then use to highlight where you want the call transferred. When the desired destination is highlighted, OK press to transfer the call. k o ¥ NOTE: An unanswered call will ring back to the originating handset if not answered within 30 i seconds.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 35 Conference Calling If one handset is already on a call, you can connect a second handset or base to the call by pressing P on the second handset or K on the base. 2 Disconnect either or both handsets by pressing O. — OR — Disconnect the base by pressing K.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 36 PHONE BOOK PHONE BOOK This telephone can store up to 50 telephone numbers with names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book 1 k o i p Enter the number you want to store. The screen displays the number you enter. To delete C; to clear the screen, a digit, press O/C C. press and hold O/C 555 0123 PAUSE 2 Press MEM MENU MEM .
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 37 Dial Key 1 2 3 Presses 4 5 1 & ’ , .
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 38 Dial a Number in Phone Book PHONE BOOK 1 Press MEM . The screen displays ▲ 2 k o i j ▼ Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for GEORGE 555-0123 j ▲ 3 38 FIND EDIT ▼ — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press P or K to dial the displayed number.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 39 Edit a Number/Name in Phone Book Press MEM . The screen displays ▲ 2 iii FIND ▼ Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or if necessary) to display the name you’re , searching for GEORGE 555-0123 ▲ 3 EDIT ▼ — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT twice.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 40 Delete a Number/Name in Phone Book 1 Press MEM . The screen displays PHONE BOOK ▲ 2 iii FIND ▼ Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then or , if necessary) to display the name you’re searching for GEORGE 555-0123 ▲ 3 EDIT ▼ — OR — Press FIND , then enter the first few letters of the name you’re searching for and press FIND again. Press EDIT .
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 41 CALLER ID OPERATION JOHNSON THOMAS 908-555-0123 10:30P Oct12 The number of new calls displayed on each handset may not ¥ NOTE: be the same. For example, if you answer a call on Handset 2, it will not consider that call information as new, but the other handsets will. If Caller ID information has been received you can see a summary of the new calls on the idle screen.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 42 Review Calls Log 1 OK . The screen Press MENU , then press displays the most recent call in the calls log. CALLER ID OPERATION JOHNSON THOMAS 908-555-0123 10:30P Oct12 #01 ▲ 2 Press records. or CID ▼ to scroll through call iii Store Record in Phone Book 1 p 2 3 42 While the call information is displayed, press CID , then use # to scroll through dialing options, if you want to change the format.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 43 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below. Dialing Options j i j j j 1 While a call record is displayed, press CID , then select OPT# . 2 Use or to highlight the number the way you want to dial it. For example: 555-1212 1-555-1212 908-555-1212 1-908-555-1212 Press K, P or DIAL to dial the highlighted number.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 44 Remove Call Records Removing a Specific Call Record CALLER ID OPERATION 1 2 OK . Press MENU , then press Press or to scroll through call records until the call you want to delete is displayed. JOHNSON THOMAS 908-555-0123 10:30P Oct25 #06 ▲ iii 3 Press CID displays , then press CID DEL ▼ . The screen JOHNSON THOMAS 908-555-0123 10:30P Oct25 #06 THIS 4 ALL Press THIS . The call record is deleted and you hear a confirmation tone.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 45 Answering system operation at the base Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. j Press O to turn the system on or off. When the system is turned on, you will hear “Machine on” and the O light will be lit.When turning the system on for the first time, it will use the default setting and prerecorded outgoing announcements.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 46 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1, 2, or 3. All other messages will be recorded in Mailbox 1. About Announcements ANSWERING SYSTEM OPERATION • • • • • 46 You can record up to two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 47 Record Your Announcement If you have assigned different mailboxes to ¥ NOTE: different people, be sure to tell callers in your 1 o l j 2 3 To To m m Press U until you hear “Change announcement.” Press r. After you hear “Now recording” followed by a beep, speak toward the base to record an announcement up to 90 seconds long. Press any PLAY/STOP button to stop recording. The system plays back your recorded message.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 48 ANSWERING SYSTEM OPERATION Answering System Feature Setup j m 48 o m m You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U until you hear the system announce the feature you want to set. Refer to the Feature Summary chart on page 49 for a description of the features and your choices. 3 Press c to hear the feature’s settings.
2003.7.11 9:41 AM FETURE SUMMARY SYSTEM ANNOUNCES: Page 49 Default settings indicated by *. DESCRIPTION/DIRECTIONS: “Change remote access code” Set the remote access code you 50 * will use to access features and functions of the answering system from a touch tone phone. The code can be changed to any two-digit number from 40–99. NOTE: You can press and hold c to advance the remote access code in increments of ten.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 50 Listen to, Save & Delete Messages m m Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “End of messages.” If the system has less than five minutes of recording time left, it announces the remaining time. • o • m • • To repeat a message, press and release .
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 51 Adjust Playback Volume l j 3358 Call Screening/Intercept 1 2 3 k Make sure the answering system and call screening are on, and set the message playback volume control above level 1 so you can hear the caller’s message. If you decide to take the call, press P on the handset. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook at the extension.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 52 You can record a memo up to four minutes long to store as an incoming message. 1 Press and release . 2 Press a PLAY/STOP button to select a mailbox for the memo. After the beep, speak toward the microphone. The message window displays the length of your memo. 3 To stop recording, press the PLAY/STOP button again.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 53 MESSAGE WINDOW DISPLAY 0 No messages in any mailbox 1 – 99 Total number of messages in all mailboxes, or current message number during message playback.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 54 ANSWERING SYSTEM OPERATION at touch tone phone Connect with the Answering System ANSWERING SYSTEM OPERATION You can access many features of this system remotely from a touch tone phone. 1 Dial your telephone number. 2 When the system answers, enter your Remote Access Code (preset to 50). The system beeps once and then announces the number of new messages. 3 Enter a remote command (see “Remote Access Commands” on page 55).
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 55 FUNCTION: COMMAND: Play messages in a mailbox Press #, then enter the appropriate mailbox number(1, 2, or 3). The system plays new messages. If there are no new messages, the system plays old messages. Repeat a message Press # 4 while message is playing; press # 4 twice back up another message. Skip a message Press # 6 while message is playing; each press advances another message. Stop Press # 5. Save messages Hang up.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 56 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. Talk time and standby time may vary depending on operating ¥ NOTE: conditions. BATTERIES Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset, an empty battery icon ( ) will flash on the screen, you’ll hear three short tones, and the screen will display LOW BATTERY.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 57 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 1/2 hours. RE SPA BATTERIES The spare battery will fully charge in 24 hours.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 58 Replace the Handset Battery Pack 1 BATTERIES 2 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours. a) Remove battery compartment cover by pressing on indentation and sliding downward. b) Align the contacts and place the battery pack in the battery compartment.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 59 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1-800-222-3111. Please retain your receipt as your proof of purchase. PHONE SOLUTION If the phone does not work at all, check these items first: • Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 60 IN CASE OF DIFFICULTY PHONE PROBLEM SOLUTION To re-initialize the handset and base: • • • • • • PROBLEM SOLUTION If you hear noise or interference when using the phone: • You may be out of range. Move closer to the base. • Household appliances plugged into the same circuit as the base can sometimes cause interference. Try moving the appliance or the base to another outlet. • The layout of your home or office may be limiting the operating range.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 61 PROBLEM SOLUTION If the phone does not ring when you receive a call: • Make sure the ringer is on. • Make sure the telephone line cord is connected firmly to the base and the telephone jack. • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch. • You might be too far from the base; move closer. • You might have too many extension phones on your telephone line to allow all of them to ring.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 62 IN CASE OF DIFFICULTY CALLER ID PROBLEM SOLUTION If the caller’s name or phone number is not displayed: • Make sure you subscribe to Caller ID service from your local telephone company. • Make sure the battery is charged. • Caller ID service might not work when the phone is connected to a Private Branch Exchange (PBX).
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 63 PROBLEM SOLUTION If messages are incomplete: • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 64 ANSWERING SYSTEM IN CASE OF DIFFICULTY PROBLEM If CL appears in the SOLUTION message window: You need to reset the clock.The answering system clock is not set automatically with incoming Caller ID information. PROBLEM SOLUTION If the system does not respond to commands from a remote touch tone phone: • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones.
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91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 66 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS SPECIFICATIONS TECHNICAL TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) 2400 MHz – 2483.
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