Technical information

Voice Messaging Systems
6-26 Issue 7 June 2001
For ALL systems (DEFINITY ECS, DEFINITY G1, G2, G3, System 75, and
System 85 R2V4):
1. On the AUDIX Voice Mail System R1 system:appearance form, enter y in
both the Call Transfer Out of AUDIX field and in the Enhanced Call
Transfer field.
Then press Change/Run.
or
For the DEFINITY AUDIX System and the Avaya I
NTUITY System, use the
system-parameters features form and enter
enhanced in the Transfer
Type field. Then press Enter.
NOTE:
When the Enhanced Call Transfer feature is activated, there is a
change in how the Escape to Attendant feature works. If a calling
party enters 0 or *0 to transfer to the covering extension after being
redirected to the voice mail system, the call does not follow the
coverage path when the covering extension is busy or does not
answer. The AUDIX Voice Mail System R1V7, DEFINITY AUDIX
System 3.0, and Avaya I
NTUITY Voice Mail System allow calls to
follow a coverage path.
2. On the AUDIX Voice Mail System R1 Maintenance:audits:fp form, tab to
the Service Dispatcher field and enter
x.
Tab to the Start field and enter
x.
Then press Change/Run.
NOTE:
For the DEFINITY AUDIX System and the Avaya INTUITY System, no
audit is required.
3. For DEFINITY ECS, DEFINITY G1, G3, and System 75
:
On the switch, use change listed-directory-number to change the Listed
Directory Number form, and enter a 4-digit extension number that routes
calls to an attendant.
For DEFINITY G2 and System 85:
On the switch, use
PROC204 WORD1 to assign a Listed Directory Number
and display characters for the attendant console.
On the AUDIX Voice Mail System R1 System:appearance form, or
System-parameters features form for the DEFINITY AUDIX System and
the Avaya I
NTUITY System; if “0000” appears in the System Covering
Extension field, change the entry to the new 4-digit Listed Directory
Number.