Technical information

Glossary

GL-2 Issue 7 June 2001

ARS Dial Tone

The dial tone callers hear after they enter the ARS feature access code.

Attendant

The operator of the console.

Attendant Console

An electronic call-handling position with push-button control. Used by attendants to answer and

place calls and to manage and monitor some of the PBX operations.

AUDIX Voice Mail System

An Avaya adjunct that provides voice mail and automated attendant services.

Authorization Code

A security code used with Remote Access to prevent unauthorized access or egress. A dialed

code that can raise the Facility Restriction Level or Class of Restriction (COR) of the trunk used to

place an outgoing call. An authorization code can also be used in preference to or in combination

with a barrier code to protect against unauthorized use of Remote Access trunks.

Automated Attendant

Adjunct equipment that performs the services of an attendant, such as directing calls to individuals

or departments.

Automatic Circuit Assurance

Detects short and long holding times and visually notifies a designated station when corresponding

thresholds are exceeded.

BCMS

Basic Call Management System

Barrier Code

A security code used with the Remote Access feature to help prevent unauthorized access.

Basic Call Transfer

A type of transfer where the AUDIX Voice Mail System validates that the number of digits entered

matches the length of extensions in the dial plan, and then transfers the call to the switch before

disconnecting.

BCMS Measurements

Reports traffic patterns for measured trunk groups.

CAS

Centralized Attendant Service, Call Accounting System

CDR

Call Detail Recording