Quick start guide (Canada version) EL52100 DECT 6.
Introduction This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the complete on-line EL52100 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting user’s manual for a full set of installation and operation instructions at http://telephones.att.com/EL52100. Before using this AT&T product, please read Important safety information on page 22 of this quick start guide.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Installation Install the telephone base as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter on the DSL line. If you want to mount your telephone on a wall, use the included wall mount bracket and refer to Wall mount installation in the on-line user’s manual for details.
Battery installation Install the battery as shown below. . Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 2. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. 3. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. CHARGE light To replace the battery, press the tab and slide the battery compartment cover downwards.
Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See page 28 for battery operating times.
Handset overview REDIAL/PAUSE DIR/VOLUME Press repeatedly to view the last 20 numbers dialed. Press to scroll up while in menus. While entering numbers, press and hold to insert a dialing pause. Press to increase the listening volume. Press to show directory entries when the handset is not in use. PHONE/FLASH While entering names or numbers in the directory, press to move the cursor to the right. Press to make or answer a call.
Telephone base overview ANSWER ON/OFF Press to turn the built-in answering system on or off. Message window Displays the number of messages. During playback, displays the message number currently playing. PLAY/STOP Press to start or stop message playback. While call screening, press to temporarily turn the call screening on or off. DELETE Press to delete the message currently playing. Press twice to delete all old messages when the telephone is not in use. SKIP Press to skip a message.
Menu overview Use the menu to change the telephone settings. HANDSET 1 . Press MENU/SELECT in idle mode (when the handset is not in use) to enter the main menu. 2. Press DIR or CID to scroll until the > is next to the feature you want to select. 3. Press MENU/SELECT to select or save the indicated item. Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CLEAR to cancel an operation and return to idle mode.
Telephone settings Use Menu structure on page 8 to find and set features. Many are simple yes/no questions. The following are a few examples of common features to set. Refer to Handset settings and Answering system settings in the on-line user’s manual for detailed instructions on setting all telephone features. Ringer volume Set the ringer volumes individually on the handset and the telephone base. Handset: You can set the handset ringer volume level, or turn the ringer off.
Making, answering and ending a call Making a call Press PHONE/FLASH or SPEAKER and then dial a telephone number, or predial by first dialing the number and then pressing PHONE/FLASH or SPEAKER. When entering the number before pressing PHONE/FLASH or SPEAKER, you can: • Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a P appears). • Press DELETE to make corrections. • Press and hold OFF/CLEAR to return to idle mode.
Options while on a call Volume control While on a call, press DIR/VOLUME to increase or press CID/VOLUME to decrease the listening volume. NOTE: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are independent. Changing one does not affect the other. Chain dialing While on a call, you can initiate a dialing sequence from numbers stored in the directory, caller ID history or redial list.
Handset locator Use the handset locator to find the misplaced handset. To start the paging tone: • Press HANDSET LOCATOR at the telephone base to start the paging tone on the handset for 60 seconds. To stop the paging tone: • Press PHONE/FLASH, SPEAKER or any dial pad key (0-9, , or #) on the handset, or press HANDSET LOCATOR on the telephone base.
Directory Directory overview The directory is stored in the telephone base. It stores up to 100 entries. Storing names and numbers You can add new entries to the directory whenever a telephone number shows on the screen (predial or from caller ID history) by pressing MENU/SELECT then going to step 3 below. To add entries through the menu: . On a handset, press MENU/SELECT when in idle mode. Select >DIRECTORY and then select >ADD CONTACT. 2.
To dial a directory number When you see the desired directory number, press PHONE/FLASH or SPEAKER. To edit a directory entry . When the desired directory number is on the screen, press MENU/SELECT. 2. Edit the telephone number (page 13). Press MENU/SELECT. 3. Edit the name (page 13). 4. Press MENU/SELECT to confirm. To delete a directory entry When the desired directory number is on the screen, press DELETE and then MENU/SELECT.
Caller ID overview This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID history (call log) The caller ID information is stored in a 50-entry caller ID history. Until unanswered new calls are reviewed in the caller ID history, they are reported as XX MISSED CALLS on the handset idle screen.
Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. • If and NEW VOICEMAIL display on the handset, your telephone service provider is indicating that it has new voicemail for you.
Call screening If CALL SCREENING is ON (page 8), the incoming messages are played though the speaker on the telephone base. You can press PHONE/FLASH or SPEAKER on the handset to stop recording and speak to the caller. Message playback If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). When playback begins, the total number of messages is announced.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in.
• Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see the DIAL MODE menu on page 8). • Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
The charge light is off. • Make sure the power cord is plugged in correctly and securely. • Make sure the battery is installed correctly in the handset. Follow the instructions in Battery installation on page 4 to install the battery. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.
• Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while the person is speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode. I hear other calls while using my telephone.
Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this quick start guide and the on-line user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in this quick start guide and the on-line user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs.
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications.
Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (866) 288-4268. 1.
• PRODUCT returned without a valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in Canada, visit www.telephones.att.com or call 1 (866) 288-4268. NOTE: Before calling for service, please review the on-line user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Technical specifications RF frequency band 1921.536MHz – 1928.448MHz Channels 5 Operating temperature 32°F – 122°F 0°C – 50°C Telephone base voltage (AC voltage, 60Hz) 96 – 130Vrms Telephone base voltage (DC adapter output) DC6V @400mA Handset voltage DC2.4 – 3.2V Operating times* Talk time (handset): up to seven hours Talk time (speakerphone): up to five hours Standby: up to seven days * Operating time varies depending on your actual use and the age of the battery.
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