User’s manual EL52201/EL52251/ EL52301/EL52351/ EL52401/EL52501 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 68-69 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide EL52201/EL52251/ EL52301/EL52351/ EL52401/EL52501 DECT 6.
User’s manual EL52201/EL52251/ EL52301/EL52351/ EL52401/EL52501 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Redial.................................................................................18 Quick reference guide................................................. 2 View numbers in the redial list......................18 Telephone base and charger installation........... 4 Call a number from the redial list................
Dial, delete and edit a directory entry..............30 Call screening.........................................................45 Dial a directory number.....................................30 Call intercept...........................................................46 Delete a directory entry....................................30 Edit a directory entry..........................................30 Temporarily turn off the message alert tone.................................................................
You must install and charge the battery before using the cordless handset. See pages 5 and 6 for easy instructions. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 7). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Quick reference guide mute/delete DIR/volume Press to scroll up while in menus (page 10). During a call, press to mute the microphone (page 20). Press to increase the listening volume (pages 20 and 48) during a call. While predialing, press to erase digits (page 16). While reviewing the redial list, directory, speed dial list or caller ID history, press to delete an individual entry (pages 19, 30, 31, and 37). Press to show directory entries when the handset is not in use (page 29).
Getting started Quick reference guide The > symbol indicates the feature to select. Main menu Using menus PLAY MESSAGES (page 47) ANSWERING SYS (page 39) DIRECTORY (page 26) CALL LOG (page 33) RINGERS (page 11) SETTINGS (pages 11-14) Press menu/select to enter the main menu. >PLAY MESSAGES ANSWERING SYS Press CID or DIR to scroll through menu items. Press menu/select to select or modify an item. Press off/cancel to cancel an operation, back up to the previous menu, or exit the menu display.
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Getting started Battery installation and charging Battery Pack BT162342/BT262342 2.4V 300mAh Ni-MH WARNING:DO NOT BURN OR PUNCTURE BATTERIES MADE IN CHINA CR0920 Battery installation Install the battery as shown below. 1. Plug the battery 2. connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label this side up facing up as indicated. 3.
Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates HANDSET 1 the battery status (see the table below). If necessary, 16 MISSED CALLS place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset 10:30 11/20 in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging.
Getting started Wall mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.
Getting started Wall mount installation 4. Plug the other end of the telephone line cord into the telephone wall jack. Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch. A DSL filter (not included) is required if you have DSL high-speed Internet service. 5. Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it locks securely into place.
Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation, follow the steps below. 1. Unplug the large end of the base power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate. Unplug the end of the telephone line cord from the telephone wall jack. 3.
Telephone settings Menu overview Use the menu to change the telephone settings. 1. Press menu/select in idle mode (when handset is not in use) to enter the main menu. HANDSET 1 16 MISSED CALLS 2. Press CID or DIR until > is next to the feature you want to select. 3. Press menu/select to select or save the indicated item. 10:30 11/20 -orPress off/cancel to cancel an operation, back The handset is in idle mode up to the previous menu or exit the menu display.
Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. 1. Press menu/select in idle mode to enter the main menu. 2. Press CID or DIR to scroll to >Ringers. Press menu/select. 3. Press menu/select to select >Ringer volume. 4. Press CID or DIR to sample each volume level. 5. Press menu/select to save your preference.
Telephone settings Handset settings Voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. new voicemail and appear on the handset screen. HANDSET 1 NEW VOICEMAIL 10:30PM 11/20 notes: • Your telephone service provider might alert you to new voicemail messages with a stutter (broken) dial tone.
Telephone settings Handset settings Key tone The handset is programmed to beep with each key press. You can turn the key tone off, so there are no beeps when you press keys. 1. Press menu/select in idle mode to enter the main menu. 2. Press CID or DIR to scroll to >Settings, then press menu/select. 3. Press CID or DIR to scroll to >Key tone, then press menu/select. 4. Press CID or DIR to select >on or >off. 5. Press menu/select to save your preference.
Telephone settings Handset settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number. This feature makes it easy for you to make a call from the caller ID history. If you dial 10 digits to make a local call, do not use this home area code feature.
Telephone settings Telephone base ringer volume When the telephone base is not in use, press / /-volume+ on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0. note: If a handset is on an outside call, the telephone base volume cannot be changed.
Telephone operation Making, answering and ending calls Making a call To make a call: 1. Press PHONE/FLASH, then wait for a dial tone. -orPress /SPEAKER to use the speakerphone, then wait for a dial tone. 2. Use the dialing keys to enter the telephone number. PHONE 0:01:30 888-722-7702 10:30PM 11/20 The screen displays the elapsed time as you On-hook dialing (predialing): talk (in hours, minutes and 1. Use the dialing keys to enter the telephone number seconds). (up to 30 digits).
Telephone operation Making, answering and ending calls Answering a call Press any dialing key (0-9, or #) or PHONE/FLASH. -orPress /SPEAKER to use the speakerphone. Speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use. Press OFF/Cancel to hang up. note: After installing the battery in the handset, the screen may show low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in Battery charging on page 6.
Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. View numbers in the redial list 1. Press redial/pause in idle mode. 2. Press redial/pause. Press DIR, CID or redial/pause repeatedly to scroll through the 10 most recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list. 3. Press OFF/Cancel to exit the redial list. note: If you access an empty redial list, the handset sounds an error tone.
Telephone operation Redial Copy a number from the redial list to the directory 1. Press redial/pause. 2. Press CID or DIR to scroll to the number you want to save into the directory. Press menu/select twice. The screen shows edit number. • Press CID or DIR to move the cursor to the left or right. • Press and hold redial/pause to enter a 3-second EDIT NUMBER 888-722-7702_ dialing pause (a p appears). • Press mute/delete to erase a digit. • Press and hold mute/delete to erase all digits. 3.
Telephone operation Options while on calls Volume control While on a call, press DIR/volume to increase or CID/volume to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear 2 beeps. note: The handset volume setting (1-5) and speakerphone volume setting (1-6) are independent. Mute Use the mute function to turn off the microphone while on a call. You can hear the caller, but the caller cannot hear you. To turn mute on: MUTED • Press mute/delete.
Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call. 1. During a call, press tone . Touch-tones are sent when you press dialing keys. 2. Use the dialing keys to enter the number. 3. The telephone automatically returns to pulse dial mode after you end the call.
Telephone operation Options while on calls To access the redial list while on a call: REDIAL 1. Press redial/pause. The screen shows the number 888-722-7702 most recently called. If it is not the desired number, press redial/pause. Press DIR, CID or redial/pause repeatedly to scroll to the desired number. 2. Press menu/select. The handset dials the displayed number. notes: • While on a call, you cannot edit a directory entry or redial entry, or copy a caller ID entry into the directory.
Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: • Press /handset locator on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: PHONE/FLASH, /SPEAKER, or any • Press dialing key (0-9, or #) on the handset(s). -or• Press /handset locator on the telephone base. -or• Put the handset in the telephone base or charger.
Telephone operation Intercom Make and answer an intercom call Use the intercom feature for conversations between handsets. 1. Press int on your handset when not in use. INTERCOM TO: • If you have 2 handsets, your originating handset screen shows calling other handset. The other handset rings and its screen shows other handset is calling. • If you have more than 2 handsets, your originating CALLING handset screen shows intercom to: Use the dialing HANDSET X key to select the destination handset.
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. During a call, press int. PHONE 0:01:30 • If you have 2 handsets, the outside call is put on hold and your originating handset screen shows calling other handset. The other handset rings and its 10:30 11/20 screen shows other handset is calling.
Directory Directory overview Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. Charlie Johnson 888-883-2445 note: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows not available at this time.
Directory Create directory entries Add a new contact 1. Press menu/select in idle mode. 2. Press CID or DIR to scroll to >directory, then press menu/select. 3. Press CID or DIR to scroll to >add contact, then press menu/select. 4. Enter the telephone number when prompted. • Copy a number from redial: ENTER NUMBER a. Press redial/pause. 888-883-2445_ b. Press CID or DIR, or press redial/pause repeatedly to locate the number to copy. c. Press menu/select to copy the number.
Directory Create directory entries Character chart: Dialing key Characters by number of key press 1 2 3 4 5 6 7 8 9 10 11 1 1 . - ‘ ( ) * # & / , 2 a b c A B C 2 3 d e f D E F 3 4 g h i G H I 4 5 j k l J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u v T U V 8 9 w x y z W X Y Z 9 0 space 0 7. Press menu/select to store your new directory entry. The handset shows saved and a confirmation tone sounds.
Directory Review the directory Review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. Directory empty appears if there are no directory entries. -orYou can also show the first entry in the directory by pressing menu/select when in idle mode. Press CID or DIR to scroll to >directory, then press menu/select twice to select >review. 2. Press CID or DIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Dial, delete and edit a directory entry You can dial, delete or edit the displayed directory entry. See Review directory entries on page 29 or Search by name on page 29 to show an entry from the directory first. Dial a directory number While reviewing a directory entry, press PHONE/FLASH or /SPEAKER to dial the displayed telephone number from the directory. Delete a directory entry 1. While reviewing a directory entry, press mute/delete. The screen shows delete contact? 2.
Directory Speed dial locations The telephone base has 10 speed dial locations (0-9). Speed dial assignments can only be selected from existing directory entries. Assign or reassign a directory entry to a speed dial location 1. Press menu/select in idle mode. >SPEED DIAL REVIEW 2. Press CID or DIR to scroll to >directory. Press menu/select. 3. Press CID or DIR to scroll to >speed dial. Press menu/select. >0: 4.
Directory Speed dial locations Dial a speed dial number 1. When in idle mode, press and hold a dialing key (0-9) to display the desired speed dial entry. 2. Press PHONE/FLASH or /SPEAKER to dial the displayed telephone number. note: If the speed dial location you select is empty, the screen shows the speed dial list.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID history How caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made to any handset are reflected in all other handsets.
Caller ID Caller ID operation Missed (new) calls indicator When you have calls that have not been reviewed, all handset idle screens show x(x) missed call(s). All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID history entry marked as new, the number of missed calls decreases one by one.
Caller ID Caller ID operation View the caller ID history Review the caller ID history to find out who called, to return the call or to copy the caller’s name and number into your directory. Call log empty appears if there are no records in the caller ID history. 1. When a handset is in idle mode, press CID to view the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by pressing menu/select.
Caller ID Caller ID operation Dial a caller ID history number 1. While reviewing the caller ID history, press CID or DIR to browse through the caller ID history and find the entry. 2. Press PHONE/FLASH or /SPEAKER to dial the displayed telephone number from the caller ID history. Christine Smith 888-722-7702 10:30PM 11/20 notes: • If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID history.
Caller ID Caller ID operation Save a caller ID history entry in the directory 1. While reviewing the caller ID history, press CID or Christine Smith DIR to browse through the caller ID history and find the 888-722-7702 desired entry. 2. Press menu/select. The screen shows edit number. 10:30 11/20 3. Use the dialing keys to modify the telephone number (up EDIT NUMBER to 30 digits). 888-722-7702_ • Press CID or DIR to move the cursor to the left or right.
Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a default announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings To delete your announcement: 1. Follow Steps 1-4 in To play the current announcement 2-PLAY on page 39 to play the announcement. 5-STOP 2. Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.” If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the handset. To change the settings: 1. Press menu/select when in idle mode to enter the >CALL SCREENING main menu. # OF RINGS 2. Press CID or DIR to scroll to >Answering sys, then press menu/select. 3.
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code: # OF RINGS 1. Press menu/select in idle mode to enter the main menu. >REMOTE CODE 2. Press CID or DIR to scroll to >Answering sys, then press menu/select. 3. Press CID or DIR to scroll to >Ans sys setup, then press menu/select. REMOTE CODE 4.
Answering system Answering system settings Recording time You can set the time limit for each message recorded to 3 minutes, 2 minutes, or 1 minute. The default setting is 3 minutes. To change the setting: 1. Press menu/select in idle mode to enter the MSG ALERT TONE >RECORDING TIME main menu. 2. Press CID or DIR to scroll to >Answering sys, then press menu/select. 3. Press CID or DIR to scroll to >Ans sys setup, then press menu/select. RECORDING TIME >3 MINUTES 4.
Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system Answering system overview Voice prompts The system provides voice prompts to guide you to operate the answering system. Message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 14 minutes and the recording time for individual messages can be set to 3 minutes, 2 minutes or 1 minute (page 43). The actual recording time depends on individual message characteristics.
Answering system Answering system overview If call screening is on and you want to adjust the playback volume to a comfortable level (1-8) while it is recording messages, press / /-volume+ on the telephone base. This volume setting is shared with message playback, so when you play messages at volume 1, they play at a very low volume. If you turn up the volume for playback, the call screening for the next incoming message plays at the same volume level.
Answering system Message playback Listen to messages You can use either a handset or the telephone base to play messages. If there are new messages, the system plays back only the new messages (in chronological order). If there are no new messages, the system plays back all old messages (in chronological order). When playback begins, the total number of messages is announced. Before each message, you hear the date and time it was received. After the last message, you hear “End of messages.
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press / /-volume+ to adjust the message playback volume (1-8). • To repeat the message currently playing, press /repeat after the answering system plays the date and time the current message was received.
Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New (unheard) messages cannot be deleted until you have listened to them. note: If there are no old messages and you press x/delete twice on the telephone base, the system announces, “You have no old message.” When you select delete all old on the handset, the screen shows no message. To delete all old messages at the telephone base: 1.
Answering system Recording and playing memos Memos are messages you record yourself. They are saved, played and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. The maximum length of a memo is 3 minutes. Record a memo 1. Press menu/select when in idle mode to enter the main menu. 2. Press CID or DIR to scroll to >answering sys, then RECORD MEMO... press menu/select. 5-STOP 3.
Answering system Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. 0 There are no messages in the answering system. 0 After a power failure, the number in the message window flashes to indicate that the date and time need to be set. (flashing) 1-99 • Total number of messages and memos. • Current message number during old message playback.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. Remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the answering system answers, enter the 2-digit remote access code (19, by default; refer to Remote access code on page 42). The answering system automatically announces the number of messages (new or old) if there are any. 3.
Answering system Remote access 5. Hang up to end the call and save all messages. There is a wallet card listing the remote commands at the back of this user’s manuals. Cut it out and keep it in your wallet for quick reference. notes: • If you do not enter a valid remote access code, there is no response until the correct code is entered. • If the date and time are not set when a message is recorded, the system announces, “Time and date not set” before the answering system announces the number of messages.
Appendix Screen icons, indicator lights and alert tones Screen icons Low battery; place the handset in the telephone base or charger to charge. (flashing) Indicates the battery charge level. HANDSET 1 or 16 MISSED CALLS or Battery is charging. 10:30PM MSG # 10/16 (animated display) or (animated display) The speakerphone is in use. The handset ringer is turned off. New voicemail received from the telephone service provider. ANS ON The answering system is turned on.
Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights /ans. On/off light On when the built-in answering system is on. in use light On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely. Flashes slowly when another telephone on the same line is in use. Flashes quickly when there is an incoming call.
Appendix Handset display screen messages Call log empty Call transferred Calling handset x (For EL52301/EL52351/ EL52401/EL52501) calling other handset You are accessing an empty caller ID history. You have transferred an outside call to another cordless handset. The handset is calling another handset (for intercom calls). (For EL52201/EL52251) COPY FROM DIRECTORY Directory empty Directory full The handset is loading the directory entries for the speed dial assignments. There are no directory entries.
Appendix Handset display screen messages Not available at this time Someone else is already using the directory, speed dial list, caller ID history or answering system. Number already saved The telephone number you have entered is already stored in the directory. other handset is calling (For EL52201/EL52251) Out of range or no pwr at base outside call The other handset is calling. The handset has lost communication with the telephone base. You switch to an external call during an intercom call.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in.
Appendix Troubleshooting • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up. • Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Battery installation and charging on pages 5-6). • Eliminate any background noise.
Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page. • Charge the battery in the cordless handset for at least 10 hours.
Appendix Troubleshooting • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.
Appendix Troubleshooting • Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.
Appendix Troubleshooting • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply). • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Completely remove then replace the battery.
Appendix Troubleshooting A icon shows on the display and I don’t know why. • Your telephone has voicemail indication that is separate from the built-in answering system. If appears on the display, then your telephone has received a signal from your telephone service provider that you have a voicemmail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.
Appendix Troubleshooting • If the memory is full or the answering system is off, the answering system answers after 10 rings. • In some cases, the answering system is affected by the ringing system used by the telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail indicators on page 44).
Appendix Troubleshooting • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. Announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset. • Make sure there is no background noise (TV, music, etc.) while recording.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32ºF — 122ºF 0ºC — 50ºC Telephone base voltage (AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage (DC adapter output) DC6V @ 400mA Handset voltage 2.4 — 3.
Index A Alert tones, 54 Alphabetical search, 29 Announcement, 39 Answer a call, 17 Answer an incoming call during an intercom call, 24 Answering mode, 40 Answering system, 39–42 Area code, 14, 33 Dial a speed dial number, 32 Dialing options, 36 Dial mode, 14 Directory, 26–30 Directory storage, 26 DSL filter, 1 E Elapsed time, 16 End a call, 17 F Flash, 20 B Base ringer volume (ringer volume control), 15 Base volume control, 15, 46 Battery charging, 6 Battery installation, 5 H Handset locator, 23 Handset
Index V Voicemail, 12 Voice prompts, 45 Volume, 11, 15, 20 Menu, 10 Message playback, 47–49 Message window displays, 51 Missed (new) calls indicator, 35 Mute, 20 W Wall mount installation, 7 N Number of rings, 41 P Pause, 16 Predialing (on-hook dialing), 16 R Reasons for missing caller ID information, 35 Recording time, 45 Redial, 18–19 Remote access, 52 Remote access code, 42 Remote commands, 52 Repeat messages, 48, 52 Ringer tone, 11 S Screen icons, 54 Skip messages, 48, 52 Speakerphone switching, 17,
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your 2-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages.........................................1 Play new messages......................................2 Delete the message.....................................3 (during message playback) Delete all messages........
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