Quick start guide EL52103/EL52113/EL52203/ EL52213/EL52253/EL52303/ EL52313/EL52333/EL52353/ EL52403/EL52503/EL52513 DECT 6.
Instructions This quick start guide provides you with basic installation and operation instructions. A limited set of features are described in abbreviated form. Please refer to the complete online EL52103/EL52113/EL52203/EL52213/ EL52253/EL52303/EL52313/EL52333/EL52353/EL52403/EL52503/EL52513 DECT 6.0 cordless telephone/answering system with caller ID/call waiting user’s manual for a full set of installation and operation instructions at http://telephones.att.com/manuals.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide EL52103/EL52113/EL52203/ EL52213/EL52253/EL52303/ EL52313/EL52333/EL52353/ EL52403/EL52503/EL52513 DECT 6.
Installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter on the DSL line. If you want to mount your telephone on a wall, use the included wall-mount bracket and refer to Wall-mount installation in the online user’s manual for details. Plug one end of the telephone line cord into a telephone wall jack.
Battery installation Install the battery, as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label this side up facing up, as indicated.
Battery installation To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions to install and charge the new battery. important information: Use only the supplied rechargeable battery or replacement battery (model BT162342/BT262342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 37 for battery operating times.
Handset overview CHARGE light CID/volume On when the handset is charging in the telephone base or charger. • Press to scroll down while in menus. • Press to decrease the listening volume. • Press to show the caller ID log when the handset is not in use. • While entering names or numbers in the directory, press to move the cursor to the left. DIR/volume • Press to scroll up while in menus. • Press to increase the listening volume. • Press to show directory entries when the handset is not in use.
Telephone base overview /repeat • Press to repeat a message. • Press twice to play the previous message. Message window Displays the number of messages or other answering system information. x/delete • Press to delete the message currently playing. • Press twice to delete all old messages when the telephone is not in use. /SKIP Press to skip a message. /play/stop • Press to start or stop message playback. • During call screening, press to temporarily turn the call screening on or off.
Menu overview Use the menu to change the telephone settings. 1. Press MENU/SELECT in idle mode (when the handset is not in use) to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press MENU/SELECT to select or save the indicated item. -orPress OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CANCEL to cancel an operation and return to idle mode. Feature summary Default settings are indicated by an asterisk (*).
Telephone settings Use Feature summary on page 8 to find and set features. The following are a few examples of common features to set. Refer to Handset settings and Answering system settings in the online user’s manual for detailed instructions on setting all telephone features. Handset ringer volume You can set the handset ringer volume level, or turn the ringer off. When the ringer is off, and Ringer off appear on the handset screen. Ringer volume 1. Press menu/select when the handset is in idle mode. 2.
Making, answering and ending calls Making a call Press PHONE/FLASH or using the dialing keys. /SPEAKER and then dial the number -OREnter the number using the dialing keys and then press PHONE/FLASH or /Speaker to dial. While predialing a number, you can: • Press and hold redial/pause to insert a 3-second dialing pause (a p appears). • Press mute/delete or • Press and hold mute/delete or idle mode. OFF/CANCEL to erase a digit. OFF/CANCEL to return to Answering a call Press or #).
Options while on calls Volume control While on a call, press the listening volume. DIR/volume to increase or press CID/volume to decrease note: The handset volume setting and speakerphone volume setting are independent. Changing one does not affect the other. Join a call in progress If a handset is already on a call and you would like to join the call, press PHONE/FLASH or /SPEAKER on another system handset. To exit the call, press OFF/CANCEL or place the handset in the telephone base or charger.
Handset locator Use the handset locator to find misplaced handset(s). To start the paging tone: • Press /handset locator at the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: • Press PHONE/FLASH, /SPEAKER, OFF/CANCEL or any dialing key (0-9, the handset(s). or #) on -or• Press /handset locator on the telephone base. -or• Put the handset in the telephone base or charger.
Intercom Make and answer an intercom call You can make an intercom call between handsets. 1. Press int on your handset when not in use. • • If you have 2 handsets, your originating handset screen shows Calling HS X, and the other handset screen shows HS X is calling. If you have more than 2 handsets, your originating handset screen shows Intercom to. Use the dialing keys to select the the destination handset. The destination handset screen shows HS X is calling (X represents the handset number). 2.
Call transfer using intercom Transferred You can transfer an outside call to another system handset. During an outside call, press int and proceed just as you would ECO make a normal intercom call. Once the other party has answered the intercom call, you have the following options: • You can let the other handset join you on the outside call in a three-way conversation. Press and hold int on the Outside call originating handset. • You can transfer the call.
Directory Directory overview The directory is stored in the telephone base and shared by all handsets. It stores up to 50 entries. Changes made to the directory on any one handset apply to all. Only one handset can review the directory at a time. Create directory entries 1. Press menu/select in idle mode. Press CID or Directory and then press menu/select. DIR to scroll to 2. Press menu/select to choose Add contact. Add contact ECO 3. Use the dialing keys to enter the telephone number (up to 30 digits).
Dial a directory number When the desired directory entry displays, press to dial. PHONE/FLASH or /SPEAKER Edit a directory entry 1. When the desired directory entry displays on the screen, press menu/select. 2. Edit the telephone number, then press menu/select. 3. Edit the name. 4. Press menu/select to save. Delete a directory entry When the desired directory entry displays on the screen, press mute/delete and then press menu/select to confirm.
Caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Missed (new) call indicator The telephone base stores the last 50 incoming calls as the caller ID information. When a handset is in idle mode and has new or missed calls, the screen shows xx missed calls.
Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Number of rings You can set the answering system to answer an incoming call after 6, 5, 4, 3, or 2 rings. You can also select Toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. Unless you change it, the answering system answers an incoming call after 3 rings. To set the number of rings: 1. On a handset, press menu/select in idle mode. 2. Press CID or menu/select.
Delete all old messages You can delete all old messages in idle mode. Once deleted, you cannot retrieve them. You cannot delete messages until you have listened to them. • On the telephone base: Press x/delete twice. • On a handset: 1. Press menu/select in idle mode. 2. Press CID or DIR to scroll to Answering sys, then press menu/select. 3. Press CID or DIR to scroll to Delete all old, then press menu/select twice.
Adding and registering handsets Your telephone system can support up to five handsets. The handsets provided within your product package are already registered as HANDSET 1, and so forth. You can purchase additional handset (AT&T EL50003 or AT&T EL50013) to expand your telephone system. EL50003 (silver) is for use with EL52103/EL52203/EL52253/ EL52303/EL52353/EL52403/EL52503. EL50013 (champagne) is for use with EL52113/EL52213/EL52313/EL52333/EL52513.
Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. Deregister all handsets from the telephone base: 1.
Troubleshooting If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in.
• Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. • If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
The charge light is off. • Make sure the power cord is plugged in correctly and securely. • Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on page 3 to install the battery. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.
I hear other calls while using my telephone. • Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply). I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. • Press MENU/SELECT in idle mode, then enter 364# using the dialing keys. You hear a confirmation tone.
Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • • • • • • • Read and understand all instructions in the user’s manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Especially about cordless telephones • • • • • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • • Should keep wireless telephones at least six inches from the pacemaker.
For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
MISES EN GARDE: • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, visitez notre site Web au www.telephones.att.com ou composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268. • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT162342/ BT262342). Pour commander, visitez notre site Web www.telephones.att.com ou • composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268.
Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32ºF — 122ºF 0ºC — 50ºC Telephone base voltage (AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage (DC adapter output) DC6V @ 400mA Handset voltage 2.4VDC — 3.2VDC Charger voltage (AC adapter output) DC6V @ 400mA Operating times* Talk time (handset): up to 6.5 hours Talk time (speakerphone): up to 3.
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