AT&T AT&T FAX Attendant System™ Release 2.1.
Copyright © 1993 AT&T All Rights Reserved Printed in the USA 555-007-200 Issue 1 November 1993 NOTICE: While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues.
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Contents About This Guide ■ ■ Purpose and Scope 1 2 Assistance 2 How to Use This Guide ■ 2 Related Documents Overview and Testing ■ Hardware and Software Configurations ■ 3 3 5 1-1 1-1 Hardware Configuration 1-1 Software Configuration 1-3 Testing Extensions and Connections 1-4 Assigning Automated Attendant to Voice Channels for Testing 1-5 Entering Fax Channel Assignments for Testing 1-13 Placing Voice Channels In Service for Testing 1-17 Verifying Voice Channel Extensions 1-20
Contents ■ Administering FAX Attendant System Parameters Entering System Parameters 3 System 25 Initial Implementation 2-15 3-1 ■ FAX Attendant Checklist 3-2 ■ Administering Voice Channel Ports as VMS 3-3 ■ ■ ■ ■ ■ ■ Using the Basic Administration System: 3-3 Using the Advanced Administration Software: 3-3 Administering Fax Channel Ports 3-5 Using the Basic Administration System: 3-5 Using the Advanced Administration Software: 3-5 Administering Phantom Extensions 3-6 Using the
Screens 1 Overview and Testing 1-1. 1-2. 1-3. 1-4. 1-5. 1-6. 1-7. 1-8. 1-9. 1-10. 1-11. 1-12. 1-13. 1-14.
About This Guide Purpose and Scope The information in this guide is intended to help the FAX Attendant System Manager, the AT&T Account Team personnel or AT&T Authorized Dealer, and the System 25 Switch Administrator plan and administer the FAX Attendant System and the System 25 Communications System so that they work together. This guide contains specific instructions for the initial implementation of FAX Attendant with the System 25 Communications System.
About This Guide Intended Audience This guide is for the System Manager and AT&T Account Team personnel.
About This Guide How to Use This Guide The initial implementation of an FAX Attendant system involves setting up both FAX Attendant and the telephone switch. Some of the FAX Attendant parameters depend on how the switch is being used in support of your business. Please read the entire guide before beginning any task. Some of the information about switch-oriented tasks may be useful in planning or implementing the FAX Attendant-oriented tasks.
About This Guide ■ 4 The following terms are used to describe the types of data that appear on your screen. — Menu A menu is a list of options, usually numbered in sequential order, that appears on your screen or is spoken. By selecting an option, you can access a submenu or a form. — Form Forms that appear on your screen are similar to the paper forms. Forms appear when you enter or edit data for the database. They contain information that you can change and blanks for you to provide new information.
About This Guide Related Documents You should be familiar with the following documents: ■ AT&T Integrated Solution Ill for System 25 Communications System System Manager’s Guide Document No. 555-540-717 ■ AT&T Integrated Solution Ill for System 25 Communications System Installation and Maintenance Document No. 555-540-716 ■ AT&T FAX Attendant System™ Release 2.1.1 User’s Guide Document No. 555-007-102 ■ AT&T FAX Attendant System™ Release 2.1.1 System Manager’s Guide Document No.
About This Guide 6 ■ AT&T System 25 R3 Implementation Manual and Records Binder Document No. 555-540-650, Issue 5 ■ AT&T System 25 R3 Administration Manual Document No. 555-540-500 ■ AT&T System 25 R3 Reference Manual Document No.
Overview and Testing 1 The AT&T FAX Attendant System™ is always installed co-resident with AUDIX Voice Power in the IS III environment. You can administer many of the AUDIX Voice Power features and the FAX Attendant features at any time using the same software and procedures. The procedures in this guide pertain only to FAX Attendant. For information on features and procedures that are specific to AUDIX Voice Power, consult the AUDIX™ Voice Power Release 2.1 System Manager’s Guide.
Overview and Testing ■ An optional AT&T Applications Printer (dot matrix, wide carriage), AT&T Call Accounting Printer (dot matrix, narrow carriage) for printing reports, or any printer fully compatible with the HP ® LaserJet® Series II printer for printing reports and faxes.
Overview and Testing Software Configuration The software configuration has several major components: ■ UNlX ® Operating System The UNIX Operating System provides multitasking, file access, external communication, and interprocess communication facilities to the application software. ■ Integrated Solution Ill The Integrated Solution Ill (IS Ill) environment allows a single processor to be used for switch administration and for applications packages such as FAX Attendant.
Overview and Testing Testing Extensions and Connections The Switch Administrator should have assigned System 25 voice extension for each FAX Attendant voice and fax channel. Service Technicians should have run the lines and performed ring-through tests to determine that all lines are working. This procedure verifies that connections can be established over each circuit. ✏ NOTE: The System 25 administration for voice and fax channel extensions must be completed before beginning testing.
Overview and Testing Assigning Automated Attendant to Voice Channels for Testing For testing purposes, assign the Automated Attendant service to all voice channels. To assign services to channels, follow these steps: 1. Log on as maint. 2. At the Integrated Solution Maintenance menu, move the cursor to Technician Maintenance and Press [ ENTER ↵ ]. The Technician Maintenance menu appears.
Overview and Testing 3. At the Technician Maintenance menu, move the cursor to Voice System Administration and press [ ENTER ↵ ]. The Voice System Administration menu appears. Voice System Administration Application Package Administration >Configuration Management Reports Switch Interfaces System Monitor Move to an item using arrow keys and hit Enter to select HELP PREV-FRM Screen 1-2.
Overview and Testing 4. At the Voice System Administration menu, move the cursor to Configuration Management and press [ ENTER ↵ ]. The Configuration Management menu appears. Configuration Management System Control >Voice Equipment Move to an item using arrow keys and hit Enter to select HELP PREV-FRM NEXT-FRM CANCEL CMD-MENU CHG-KEYS FRM-MGMT CHG-KEYS Screen 1-3.
Overview and Testing 5. At the Configuration Management menu, move the cursor to Voice Equipment and press [ ENTER ↵ ]. The Voice Equipment window appears. ✏ NOTE: Your system may have more or fewer voice channels than are shown in these screens. Your system can show a maximum of 12 channels numbered 0 to 11. Voice Equipment CHN CD. PT 0 0.0 1 0.1 0.2 2 0.3 3 0.4 4 5 0.
Overview and Testing 7. Press [ F3 ] (ASSIGN). The Assign menu appears. Assign Channels to Groups Channel to PBX Extension >Services to Channels Voice Equipment CHN CD. PT 0 0.0 1 0.1 2 0.2 3 0.3 4 0.4 5 0.
Overview and Testing 8. Move the cursor to Services to Channels and press [ ENTER ↵ ]. The Assign Service to Voice Channels form appears. Assign Assign Service to Voice Channels Channels to Groups Channel to PBX Extension >Services to Channels Service: Channels: Voice Equipment CHN CD.PT STATE 0 0.0 foos 0.1 foos 1 0.2 foos 2 0.3 foos 3 4 0.4 foos 5 0.
Overview and Testing 10. Press [ F2 ] (CHOICES). The Service Choices menu appears. Assign Assign Service to Voice Channels Service: Channels : CHN CD. PT STATE 0 0.0 foos 1 0.1 foos 0.2 foos 2 0.3 foos 3 0.4 foos 4 5 0.
Overview and Testing 13. Type all and press [ F3 ] (SAVE). The information is entered, the Assign Service to Voice Channels form closes, and a Command Output window appears.
Overview and Testing Entering Fax Channel Assignments for Testing To enter fax channel extensions, follow these steps: 1. At the Integrated Solution Maintenance Menu, move the cursor to AUDIX Voice Power/Fax Attendant and press [ ENTER ↵ ] . The AUDIX Voice Power/FAX Attendant menu appears.
Overview and Testing 2. Move the cursor to Fax Equipment Operations and press [ ENTER ↵ ]. The Fax Equipment Operations menu appears. Fax Equipment Operations >Fax Channel Administration Fax Transmission Control Fax Equipment Diagnosis Move to an item using arrow keys and hit Enter to select HELP PREV-FRM Screen 1-10.
Overview and Testing Move the cursor to Fax Channel Administration and press [ 3. ENTER ↵ ]. The Fax Channel Administration window appears. Fax Channel Administration CHAN 00 01 02 03 HELP CD.PT STATE STATE CHANGE TIME 0.0 0.1 0.2 0.3 inserv inserv inserv inserv April April April April PREVPAGE NEXTPAGE PREV-FRM CHGSTATE LINES 18 18 18 18 PHONE 12:47:29 12:47:29 12:47:29 12:47:29 NEXT-FRM 484 485 486 487 CANCEL PRINT CHG-KEYS FRM-MGMT CHG-KEYS Screen 1-11. Fax Channel Administration 4.
Overview and Testing 5. Press [ F3 ] (LINES). The Administer Fax Line Extension form appears. Administer Fax Line Extension Channel: Extension: Fax Channel Administration CHAN CD.PT 0.0 0.1 0.2 0.3 00 01 02 03 HELP CHOICES STATE STATE CHANGE TIME PHONE inserv inserv inserv inserv April April April April 484 485 486 487 SAVE PREV-FRM 18 18 18 18 12:47:29 12:47:29 12:47:29 12:47:29 NEXT-FRM CANCEL CHG-KEYS FRM-MGMT CHG-KEYS Screen 1-12. Administer Fax Line Extension Form 6.
Overview and Testing Placing Voice Channels In Service for Testing In the Voice Equipment window, all channels should show the INSERV state. To reach the Voice Equipment window, follow these steps: 1. Move the cursor to Technician Maintenance and press [ ENTER ↵ ]. The Technician Maintenance menu appears. 2. At the Technician Maintenance menu, move the cursor to Voice System Administration and press [ ENTER ↵ ] . The Voice System Administration menu appears. 3.
Overview and Testing If any channel does not appear as INSERV, follow these steps: 1. From the Voice Equipment window, press [ alternate key labels. 2. Press [ F2 F8 ] (CHG-KEYS) to display the ] (CHGSTATE). The Change State of Voice Equipment form appears. Change State of Voice Equipment New State: Equipment: Equipment Number: Change Immediately? Voice Equipment CHN CD.PT 0.0 0 0.1 1 0.2 2 3 0.3 0.4 4 5 0.
Overview and Testing 7. Press [ F6 ] (CANCEL) to continue. The Voice Equipment window reappears. 8. Press [ F2 ] (CHGSTATE). The Change State of Voice Equipment form appears. 9. In the New State: field, enter inserv or i and press [ 10. In the Equipment: field, enter card or ca and press [ 11. In the Equipment Number: field, enter all and press [ 12. In the Change Immediately? field, enter yes or y and press [ ENTER ↵ ENTER ↵ ]. ]. ENTER ↵ ]. F3 ] (SAVE).
Overview and Testing Verifying Voice Channel Extensions ✏ NOTE: The analog ports assigned to voice channels must be administered as VMS ports on the System 25 before running this test. See Chapter 3 for administration procedures for these ports. To verify the extensions assigned to voice channels, follow these steps: At the Voice System Administration menu, select System Monitor and press [ ENTER ↵ ]. 1. The System Monitor - Voice Channels window appears.
Overview and Testing 5. Repeat Steps 2 through 4 until all extensions have been verified. If the extension assignments do not match those already recorded on FORM A, you may either change the connections between the lVP4/6 boards and the wall outlet jacks, or you may notify the Switch Administrator of the changed assignments.
Overview and Testing Changing the Maintenance Mailbox Password ✏ NOTE: This procedure is necessary only for fax channel testing. (See the next procedure.) To reduce the risk of unauthorized access, AT&T has changed the default passwords for the Maintenance (9998) mailbox to [ # ] . The [ # ] prevents anyone from accessing the mailboxes. When adding FAX Attendant to an existing AUDIX Voice Power system, a new password should already have been assigned to the Maintenance Mailbox.
Overview and Testing Verifying Fax Channel Extensions ✏ NOTE: The analog ports assigned to fax channels must be administered on the System 25 before running this test. See Chapter 3 for administration procedures for these ports. Test the fax channel extensions by placing all fax channels out of service. Test each fax channel individually by placing it into service alone. To verify the extensions assigned to fax channels, follow these steps: 1.
Overview and Testing 8. 9. Place one fax channel in-service for testing: a. In the New State field, enter i for in-service (INSERV). b. In the Fax Equipment field, enter ch for channel. c. In the Fax Equipment Number field, enter the channel to be tested. d. Leave the Change Immediately? field blank and press [ e. Verify that all fax channels are in the MANOOS state except for the channel being tested. The channel being tested should be in the INSERV state. F3 ] (SAVE).
Overview and Testing 13. 14. After the last fax channel has been tested, place all fax channels back inservice: a. In the New State field, enter i for INSERV. b. In the Fax Equipment field, enter ca for card. c. In the Fax Equipment Number field, enter all. d. Leave the Change Immediately? field blank and press [ e. Verify that ail fax channels are in the INSERV state. F3 ] (SAVE). Press [ F6 ] (CANCEL) repeatedly until the AUDIX Voice Power/FAX Attendant menu appears.
Overview and Testing Resetting the Maintenance Mailbox Password If you assigned a temporary password to the Maintenance Mailbox, you must reset the password to [ # ] after testing the fax channel extensions. If you did not assign a temporary password to the Maintenance Mailbox, skip the remainder of this procedure. To change the password for the Maintenance Mailbox, follow these steps: 1. At the AUDIX Voice Power/FAX Attendant main menu, move the cursor to Subscriber Administration and press [ ENTER ↵ ] .
FAX Attendant Initial Implementation 2 The major initial implementation functions for FAX Attendant are: ■ Assigning services to channels ■ Administering switch interface parameters ■ Administering FAX Attendant system parameters Assigning Services to Channels When FORM A is complete and you have reviewed it, enter the service assignment information into FAX Attendant. The System 25 indicates to FAX Attendant whether a call is internal direct, external direct, or coverage.
FAX Attendant Initial Implementation Assigning Services to Channels To assign services to channels, follow these steps: 1. Log on as maint. 2. At the Integrated Solution Maintenance menu, move the cursor to Technician Maintenance and Press [ ENTER ↵ ]. The Technician Maintenance menu appears. 3. At the Technician Maintenance menu, move the cursor to Voice System Administration and press [ ENTER ↵ ]. The Voice System Administration menu appears.
FAX Attendant Initial Implementation 4. At the Voice System Administration menu, move the cursor to Configuration Management and press [ ENTER ↵ ]. The Configuration Management menu appears. Configuration Management System Control >Voice Equipment Move to an item using arrow keys and hit Enter to select HELP PREV-FRM NEXT-FRM CANCEL CMD-MENU CHG-KEYS FRM-MGMT CHG-KEYS Screen 2-2.
FAX Attendant Initial Implementation 5. At the Configuration Management menu, move the cursor to Voice Equipment and press [ ENTER ↵ ]. The Voice Equipment window appears. Voice Equipment CHN CD.PT STATE 0 0.0 foos 1 0.1 foos 2 0.2 foos 3 0.3 foos 4 0.4 foos 5 0.5 foos STATE-CHNG-TIME Oct 01 14:48:57 Oct 01 14:48:57 Oct 01 14:48:57 Oct 01 14:48:57 Oct 01 14:48:57 Oct 01 14:48:57 HELP PREVPAGE NEXTPAGE PREV-FRM DISP-OPT CHGSTAGE ASSIGN UNASSIGN Screen 2-3. Voice Equipment Window 6.
FAX Attendant Initial Implementation 7. Press [ F3 ] (ASSIGN). The Assign menu appears. Assign Channels to Groups Channel to PBX Extension >Services to Channels Voice Equipment CHN CD.PT STATE 0 0.0 foos 1 0.1 foos 2 0.2 foos 3 0.3 foos 4 0.4 foos 5 0.
FAX Attendant Initial Implementation 8. Move the cursor to Services to Channels and press [ ENTER ↵ ]. The Assign Service to Voice Channels form appears. Assign Service to Voice Channels Assign Service: Channels: Channels to Groups Channel to PBX Extension >Services to Channels Voice Equipment CHN CD.PT STATE 0 0.0 foos 1 0.1 foos 2 0.2 foos 3 0.3 foos 0.4 foos 4 0.
FAX Attendant Initial Implementation 10. Press [ F2 ] (CHOICES). The Service Choices menu appears. Assign Assign Service to Voice Channels Service: Channels: CHN CD.PT STATE 0 0.0 foos 0.1 foos 1 0.2 foos 2 0.3 foos 3 4 0.4 foos 5 0.
FAX Attendant Initial Implementation 13. Enter a channel number from 0 to the maximum available, a range of channel numbers with the starting and ending numbers separated by a dash, or a list of channel numbers and/or ranges separated by commas. 14. Press [ F3 ] (SAVE). The information is entered, the Assign Service to Voice Channels form closes, and a Command Output window appears.
FAX Attendant Initial Implementation Changing Service Assignments To change service assignments, use the procedure for Entering Channel Assignments. The new assignments will replace the old assignments. To unassign a channel, press [ F8 ] (CHG-KEYS) and then press the [ F4 ] (UNASSIGN) function key. The Unassign Service From Voice Channel form appears. Enter the channel number(s) to be unassigned, and press [ F3 ] (SAVE). Channels should not be left unassigned.
FAX Attendant Initial Implementation Administering Switch Interface Parameters Some specific parameters are necessary to tell FAX Attendant how to communicate with System 25. For convenience, these parameters are collected on FORM B and are explained below. ✏ NOTE: The switch interface parameters are automatically set to correct values for the System 25. This information is for troubleshooting purposes only.
FAX Attendant Initial Implementation Changing Switch Interface Parameters The switch interface parameters should not be changed from the values specified previously. If for some reason someone has changed them, enter the correct values shown above by following these steps: 1. Log on as maint. 2. At the Integrated Solution Maintenance menu, move the cursor to Technician Maintenance and press [ ENTER ↵ ]. The Technician Maintenance menu appears. 3.
FAX Attendant Initial Implementation 4. At the Voice System Administration menu, move the cursor to Switch Interfaces and press [ ENTER ↵ ]. The Switch Interface Administration form appears. Switch Interface Administration AT&T System 25 >Switch Hook Flash Duration: Wink Disconnect Interval: Type of Signaling: Incoming Speech Volume: Outgoing Speech Volume: Dial Tone Training: HELP CHOICES SAVE PREV-FRM 600 300 TT 4000 1000 Yes NEXT-FRM CANCEL CMD-MENU CHG-KEYS PRINT FRM-MGMT CHG-KEYS Screen 2-9.
FAX Attendant Initial Implementation 9. Press [ F3 ] (SAVE). The Switch Interface Administration form closes and a message appears asking the user to stop the system for changes to take effect. 10. Press [ F6 ] (CANCEL) repeatedly until the Integrated Solution Maintenance menu appears.
FAX Attendant Initial Implementation Administering FAX Attendant System Parameters You must add the Message Waiting Lamp parameters to the third section of FORM D and enter the parameters into the FAX Attendant System. You need two pieces of information: ■ whether or not the message waiting lights are to be used ■ the System 25 message waiting lamp codes if they have been changed from the default. Message Waiting Lamp parameters affect only the operation of message waiting lamps.
FAX Attendant Initial Implementation The codes shown below are the default values. If different values are found in the Feature Access Code form, use those values instead.
System 25 Initial Implementation 3 The information in this section is intended to help the FAX Attendant System Manager and the System 25 Communications System Switch Administrator work together to administer the System 25 Communications System to meet the specific requirements for the FAX Attendant system. To complete these tasks, you need information regarding System 25 Communications System administration. Make use of the administration forms provided for both the switch and for FAX Attendant.
System 25 Initial Implementation FAX Attendant Checklist Use the following checklist to verify that initial switch administration for FAX Attendant is complete. Instructions for performing these tasks follow. Unless otherwise noted, forms and instructions for these tasks are in the AT&T System 25 R3 Implementation Manual and Records Binder. 3-2 1. Create Direct Group Calling (DGC) Groups and assign VMS and Fax Response ports to the groups. 2.
System 25 Initial Implementation Administering Voice Channel Ports as VMS Each voice channel connected to FAX Attendant must be administered as Voice Message Service (VMS) so that the mode codes will be transmitted to FAX Attendant. Before assigning VMS ports, complete the Auxiliary Equipment Options - Ill (Station Interface Only) form in the AT&T System 25 R3 Implementation Manual and Records Binder. To administer a port as VMS, follow these steps: Using the Basic Administration System: 1.
System 25 Initial Implementation 6. Press [ F3 ] (SUBMIT). A sub-form appears. 7. Fill in the options: — Extension of the port — Dial Accessible should be Yes for testing — Extended Station should be No 3-4 8. Press [ F3 ] (SUBMIT). 9. Press [ ESC ] repeatedly until you return to the Main Menu.
System 25 Initial Implementation Administering Fax Channel Ports Each fax channel connected to FAX Attendant must be administered. To administer these ports, follow these steps: Using the Basic Administration System: 1. At the Main Menu, select Port. 2. At Port=, specify the port physical location (CSSPP) 3. At Action=, enter 1. 4. At Data=, enter 201. 5. At Action=, enter 2. 6. At Data=, enter the extension number of the port. 7. Press [ DELETE ] to exit.
System 25 Initial Implementation Administering Phantom Extensions Private Fax Numbers and other special purpose extensions are administered as phantom extensions, that is, the extension is assigned a dial plan number, but there is no corresponding physical station. For example, a phantom extension can be assigned on the third carrier even if there is no third carrier. Private fax numbers should also have an outside line (either DID or personal line) terminated on the extension.
System 25 Initial Implementation 7. Select Class of Service. 8. Change coverage to DGC group plus 100. 9. Press [ F3 ] (SUBMIT). 10. Press [ ESCAPE ] repeatedly to return to the Main Menu.
System 25 Initial Implementation Assigning a Trunk to a Phantom Extension To assign a trunk to a phantom extension, follow these steps: Using the Basic Administration System: 1. At the Main Menu, select PDC. 2. At PDC=, enter the phantom extension number. 3. At Action=, enter 100. 4. At Data=, enter 9. (Button number.) 5. At Action=, enter 101. 6. At Data=, enter 3. 7. At Action=, enter 102. 8. At Data=, enter the 4-digit trunk number. 9. At Action=, enter 103. 10. At Data=, enter 1.
System 25 Initial Implementation 10. Enter the 4-digit trunk number. 11. Set Principal Owner to Yes. 12. Set Allow Ring to Yes. 13. Press [ F3 ] (SUBMIT) twice. 14. Press [ ESC ] repeatedly to return to Main Menu.
System 25 Initial Implementation Assigning Ports to DGC Groups To answer trunks or to provide Call Coverage, ports must be members of DGC Groups. Use the procedure below to assign ports to DGC groups. Assign VMS ports to DGC groups for Call Coverage. Assign the calling group to ring at the DGC groups for Fax Response. ✏ NOTE: You cannot combine tip/ring and VMS ports in a DGC Group. To assign ports to DGC groups, follow these steps: Using the Basic Administration System: 1.
System 25 Initial Implementation Assigning Trunks to DGC Groups Trunks to be answered by extensions that are part of a DGC group must be assigned to the DGC group. To assign a trunk to a DGC group, follow these steps: Using the Basic Administration System: 1. At the Main Menu, select Port. 2. At Action=, enter 1. 3. At Data=, enter the trunk port number (CSSPP). 4. At Action=, enter 6. 5. At Data=, enter the DGC group number. 6. Press [ DELETE ] to exit.
System 25 Initial Implementation Administering Call Coverage The Call Coverage feature of the System 25 Communications System is used to redirect calls made to a busy or unanswered telephone, fax machine, or Private Fax Extension. The redirected calls go to a DGC group that is connected to a voice port. If the call was to a fax extension, the Fax Call Answer service receives the call and either holds the fax message or sends it to a printer or fax machine.
System 25 Initial Implementation Administering Call Coverage Ringing Options The System 25 Communications System provides the following ways to administer call coverage ringing options. ■ System-Wide Basis: Coverage ringing may be turned off on internal calls on a system-wide basis. ✏ NOTE: For FAX Attendant, System-Wide Basis must be turned on.
System 25 Initial Implementation Testing the Application After FAX Attendant administration is complete, you can test the application as follows: 1. Call a busy fax extension to verify that it receives Fax Call Answer service. 2. Call each Fax Response extension and verify that it receives Fax Response service. 3. Dial the DGC access code or extension number to test Fax Mail and Voice Mail. (All calls will receive Voice Mail. Select [ 8 ] from the activity menu to switch to Fax Mail.
Index A E administering, fax ports, 3-5 assistance, obtaining, 2 audience, intended, 2 Automated Attendant, assigning for testing, 1-5 extensions, testing, 1-4 F C call coverage, administering, 3-12 ringing options, 3-13 capacity, hard disk, 1-1 checklist, FAX Attendant, 3-2 circuit boards, IFP, 1-1 NIP, 1-1 code to light parameter, 2-14 code to extinguish parameter, 2-14 configuration, hardware, 1-1 software, 1-3 connections, testing, 1-4 conventions, documentation, 3 D DGC Call Coverage Receiver Gro
Index M S Maintenance Mailbox, resetting temporary password, 1-26 setting temporary password, 1-22 Master Controller Ill, 1-1 services, assigning to channels, 2-1, 2-2 changing assignments, 2-9 signaling type parameter, 2-10 software configuration, 1-3 switch interface parameters, administering, 2-10 changing, 2-11 P parameter, code to light, 2-14 code to extinguish, 2-14 FAX Attendant, 2-14 refresh, 2-14 signaling type, 2-10 switch interface, 2-10 switchhook flash duration, 2-10 wink disconnect interv
Index W wink disconnect interval parameter, 2-10 Index-3
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